Eflowers Reviews 47

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

‼️scammers‼️ They sent tiny bouquet! Completely misrepresented the size! And I ordered a MEDIUM size it was tiny! Also ordered additional card - THEY SENT THEIR OWN simple card, NOT THE ONE I CHOSE! I... See more

Rated 2 out of 5 stars

My husband ordered me a bouquet to be delivered to our hotel as a surprise. Unfortunately, I could tell straight away that he was disappointed with them and was almost apologetic for ordering them. Th... See more

Rated 1 out of 5 stars

There are better flowers selling for £4 outside my local garage. How this company has the audacity to send out such rubbish is beyond me. I received a so-called bouquet, some of which was dead or dyin... See more

Rated 1 out of 5 stars

Flowers and chocolates to be delivered by Amazon, delivered to the wrong address. Took ages to make contact with eflowers. A different agent, each time, had to advise them to deliver a new bouquet on... See more

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1.5

Bad

TrustScore 1.5 out of 5

47 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Don’t was your time

Don’t was your time. Ordered flowers for Valentine’s Day and paid the extra to guarantee delivery and they still haven’t arrived. Non of the phone numbers work, chat robot is a joke and they don’t respond to the ticket you end up wasting your time raising.
Wife got an email for Valentine's day, and I got a bollocking as she thought I’d forgetten

15 February 2024
Unprompted review
Rated 2 out of 5 stars

Very unhappy with service

I sent a lovely bouquet of flowers to my sister in co longford. She did the care of them as instructed. They were dead after the 24 hours. I couldn't get in contact to complain about them, only the automated help which kept repeating my complaint answer. I was not happy with the service and will not use it again.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Ordered autumn basket for a cousin

Ordered autumn basket for a cousin. What she got was a hat box with red and white flowers. For a lady undergoing hospital treatment! An absolute no-no as anyone with a little knowledge of the language of flowers will tell you. Will never use this company again.

17 October 2023
Unprompted review
Rated 1 out of 5 stars

Don't even want to give 1 star

Don't even want to give 1 star. Wish I had read reviews. Can't upload pics of what I ordered and what I received. I have complained but probably won't do no good. £25 FOR A £4 bunch.

3 August 2023
Unprompted review
Rated 1 out of 5 stars

My rotten flowers

I received my delivery and the flowers were rotten and the replacement was even worse never using them again
I wish I could upload pics for you all to see

11 July 2023
Unprompted review
Rated 1 out of 5 stars

Poor service - flowers didn't arrive

I am disgusted by the service of this company. I ordered flowers and paid with expected delivery for 13.6.2023. I was informed it would be late and delivered 14.6.2023. This didn't happen. I was informed they would arrive today and they haven't, tracking stopped 13 hours a go. I have tried to get in touch but there is no phone number and the email address for customer services is invalid. So there is no way to even complain.
It seems Amazon are supposed to be handling this delivery and so far it can not be described as a delivery as it hasn't happened.
I have already reviewed this on eflorist website and notice it has not been posted nor have they been in touch to sort this out.
Very very disappointing.

13 June 2023
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Ordered flowers for my mums birthday and free chocolates, Seven flowers and no chocolates. So disappointed, this is false advertising. Absolute rip off, needs shutting down. Will take legal action as this is like a scam, ignore the photos of flowers on their website, as yours won’t look anything like it. They should be ashamed. Avoid at all costs

14 June 2023
Unprompted review
Rated 2 out of 5 stars

Right flowers, Wrong delivery

Unfortunately, eflowers sent the bouquet to me instead of the recipient - and said it was my fault (I didn't think so!) The flowers themselves are beautiful, only just starting to fail after 10 days.

20 March 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service! flowers arrived 2 days late and damaged. I tried to cancel the service and I'm still struggling to get a refund.
NOT RECOMENDED AT ALL!!

14 March 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE EFLOWERS

Flowers were meant to come for mothers day in the morning, came at 6pm, almost dead. The box of lundt chocs had 3 chocs in it. Appalling and such a waste of money. DO NOT USE THIS SERVICE.

19 March 2023
Unprompted review
Rated 1 out of 5 stars

Would not change the delivery date even…

Would not change the delivery date even though I told them that the recipient would be away. The flowers were left on her doorstep for 4 days. The were dreadful, mostly dead and very few flowers and a broken basket for £40. A note was put on the recipient door asking them to contact her so that she could ask someone to go and collect them. They never did.

24 February 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish!!!

Both me and my daughter bought separate flowers for my mu for her birthday. I arranged my to come on her birthday and they came a day late. So did my daughters.
The flowers did pick up but were nothing like the picture. Half the amount of flowers.
Messaged them twice and never did get a reply.
Plus there was no free chocolates.
No online chat either on numerous occasions when I tried and no phone number to ring them.
Please please just save your money and go elsewhere. We certainly wo t be using them again. My poor mum just wanted flowers for her birthday.

15 February 2023
Unprompted review
Rated 1 out of 5 stars

Avoid. Absolute scammers.

Absolutely shocking customer service only received part of my order from them when I emailed them about this I was told they won't send out the rest instead they will refund me £2 which doesn't cover the cost. Paid £6 for next day delivery and they never arrived avoid this shocking company.

3 February 2023
Unprompted review
Rated 1 out of 5 stars

Total rubbish

Total rubbish. Payment problems their end. No reply to emails, Eventually tried 123-flowers.co.uk - no problems. Avoid eflowers.co.uk like the plague, they deserve all the bad reviews

14 January 2023
Unprompted review
Rated 1 out of 5 stars

Ordered same day delivery flowers no…

Ordered same day delivery flowers no confirmation received chased it today 5th August 2021 only to find not sent because of a technical error if had not chased would not have known company not bothered to inform me half hearted apologies rubbish service

5 August 2021
Unprompted review
Rated 1 out of 5 stars

Don't buy.

Don't buy.. i just bought flowers for my wife birthday, because on the website looking very beautiful, but when i saw the poor flowers, ugly,small, i thought i will crying because i disappointed my wide with this ugly flowers... Please don't do the same mistake... I have pictures with evidence if you want to see the quality of the flowers..

17 March 2021
Unprompted review
Rated 1 out of 5 stars

Customer service and redelivery

Flowers arrived in poor condition. Initially I was pleased at fast response from customer service and a replacement was to be sent out. They did not arrive and customer service said their records showed that
they had been sent. Following that response, they have not responded to repeated enquiries regarding who the courier was and when sent.
Based on this experience I would not use them again.

12 December 2020
Unprompted review

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