The support solved every payment problem very well and quickly; the assistance (ref. num. 62395114) was in English (my english is not so good) but the operator was very clear and patient and all it w... See more
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I received a precious, fast and friendly support from the Customer Care Service of eFax. Gentleman John B has been kind and clear. It was in very accessible English. One of the best customer support... See more
Company replied
l'incaricato John B. del Servizio Clienti di eFax fu molto utile ed estremamente gentile, al di la di ogni aspettativa; grazie. John B. by eFax Customer Services was very helpful and so kind....
Company replied
I have contacted Efax today to recover some invoices and i had the pleasure to speak to the phone with Eleonora Gargiulo. She has been very helpful and professional through the process asking me se... See more
Company replied
5 stars !
The support solved every payment problem very well and quickly; the assistance (ref. num. 62395114) was in English (my english is not so good) but the operator was very clear and patient and all it was good (it was possible to change to Italian but I was already connected)
26 August 2025
Unprompted review
Top customer service agent
The service is easy to use and they have useful features.
The customer support is a five star. The agent whom answered the call was patien despite my line was cutting off, they were polite and friendly. They solved my request in a short time and with pleasant manners!
30 November 2023
Unprompted review
Reply from eFax IT
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
assistenza fornita da Anne L fantastica
assistenza fornita da Anne L fantastica
1 November 2023
Unprompted review
Reply from eFax IT
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
Decent online fax
6 September 2023
Unprompted review
Reply from eFax IT
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
Eveldina excellent today.
Eveldina excellent today. Fast and efficient. All done, Thanks
14 July 2023
Unprompted review
Reply from eFax IT
Hi Federico
We are so happy to read about your excellent experience with Evelinda the other day and we are delighted to read your feedback about how fast and efficient she was. We will be sure to share your wonderful feedback with her. Many thanks also for taking the time to leave us a review, we greatly appreciate it.
Many thanks
eFax
Personale gentile e preparato
Persona addetta al call center molto gentile e preparata. Ha risolto prontamente il mio problema.
3 July 2023
Unprompted review
Reply from eFax IT
Gentile Sofia
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
Efficienti e cortesi
Efficienti, cortesi, pratica di disdetta dell’abbonamento gestita rapidamente senza problemi.
12 June 2023
Unprompted review
Reply from eFax IT
Gentile Mario
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
100% satisfied
support received from Miss Iraia M. was fast, accurate, useful. she solved my problem in the blink of an eye. She was gentle and easy to understand. top level support, 5 stars without question
18 April 2023
Unprompted review
Reply from eFax IT
Gentile A.S Generico
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
Ottima customer care
Ottima customer care
Marijana mi ha supportato in modo competente ed educato. Un servizio impeccabile!
14 November 2022
Unprompted review
Reply from eFax IT
Gentile Andrea
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
Customer service really very good
Customer service really very good, i found very kind people althought i explained my problem in a different language it was solved.
11 October 2022
Unprompted review
Reply from eFax IT
Gentile Giuseppe
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
Cancellation
Eveldina was extremely gelpful and I cancelled my account in a matter of minutes. Perfect service, thank you.
22 September 2022
Unprompted review
Reply from eFax IT
Hi Manuel
Amazing, thank you so much for sharing your feedback and taking the time to leave us a review. If we can ever assist you further in the future, please do feel free to let us know.
Many thanks
eFax Customer Support
Efficenza e gentilezza
Efficenza e gentilezza.
Account cancellato in pochi minuti.
22 July 2022
Unprompted review
Reply from eFax IT
Gentile Riccardo
Grazie mille per la sua recensione! Se dovesse aver bisogno di assistenza in futuro non esiti a contattarci , saremo più che felici di aiutarla.
Grazie ancora
eFax
The assistent was very helpful and she…
The assistent was very helpful and she understood my problem and resolved it.
She was very kind too
11 July 2022
Unprompted review
Reply from eFax IT
Hi Marina
Thank you so much for your review, we really do appreciate it and are very thankful for your feedback. Should you need anything in the future please do feel free to let us know.
Many thanks
eFax Support Team
Simona was quick and efficient.
24 May 2022
Unprompted review
Reply from eFax IT
Hi Sara
Fantastic to read Simona was quick and efficient. We really appreciate you taking the time to share your feedback and greatly appreciate it. Should you need anything in the future please do feel free to let us know.
Many thanks
eFax Support Team
Reliable fax service
Reliable fax service. The customer support was fast and very professional even during the account cancellation.
12 May 2022
Unprompted review
Reply from eFax IT
Hi Beppe
Excellent to read about how reliable you think our service is and how professional and fast our customer service team are too. We thank you for using the service and if your faxing needs change in the future, please do feel free to sign back up - we would love to see you back with us. Should you need anything in the future please do feel free to let us know.
Many thanks
eFax Support Team
all ok the experience was ok and…
all ok the experience was ok and service was good too
25 March 2022
Unprompted review
Reply from eFax IT
Hi Paolo
Thank you so much for your review and feedback. We are delighted you like the service. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
FAST CUSTOMER SERVICE
I contacted customer service by email and Marijana solved my problem quickly and efficiently.
4 March 2022
Unprompted review
Reply from eFax IT
Thanks a million for your kind review, we are so happy that Marijana was able to solve your problem so quickly and efficiently. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Excellent customer service
I contacted customer service a few times to solve different problems and all who answered was super kind and super efficient.
2 July 2021
Unprompted review
Reply from eFax IT
Hi Barbara
Wonderful feedback and review, thanks so much for sharing. We are delighted you like the service and got super kind and super efficient help. Please do let us know if you ever need any further help, we'll be very happy to assist.
Many thanks, please stay safe
eFax Support Team
the service was super-efficient
the service was super-efficient, simple and user-friendly. the procedure for interrupting the subscription was immediate and the person in charge of this procedure was gentle and efficient.
18 June 2021
Unprompted review
Reply from eFax IT
Hi ms10
Excellent review and feedback, thanks so much we really appreciate it. Please do let us know if you ever need any further help, we'll be very happy to assist.
Many thanks, please stay safe
eFax Support Team
I did not like the service that did not…
I did not like the service that did not work well... Expecially I did not found easy to quit from the service throughout the online services. I would give just 2 stars, but I choose 3 ause the phone costumer service work great and deserves 5 stars....
27 April 2021
Unprompted review
Reply from eFax IT
Hi Chrustian
Thanks so much for your review, sorry to hear you did not like the service itself but we are happy to read that you did like the customer service. If we can assist you or you need anything from us in the future, please do let us know.
Many thanks, please stay safe
eFax Support
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