EF Reviews 23,655

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and engaging approach, making the overall experience enjoyable and supportive. Many people highlight the positive user experience, noting that the company fosters a great environment for learning and meeting new people from around the world. The locations are frequently described as wonderful, with many appreciating the beautiful surroundings and the well-organized activities and holidays. However, some people were dissatisfied with specific aspects, such as a lack of communication regarding trip changes or program logistics. A few other people also felt that the sales team's description of the student body's demographic did not align with their experience, leading to an unsuitable learning environment for adult learners. There were also isolated reports of concerning accommodation situations and concerns regarding host family conduct.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

User experience

Customers express high satisfaction with their overall user experience. Many highlight the well-organized... See more

Location

Reviewers mention positive feedback about location. Many customers praise the beautiful and safe... See more

Holidays

Consumers find holidays to be positive, often describing them as great adventures with many activities and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What stands out is the love the instructors have for the students and for teaching. Similarly the coordinators of activities loved us and their jobs. Being in such an environment naturally made us... See more

Rated 5 out of 5 stars

I had a great experience learning and living with people committed to learning the French language and the local culture. My host family was generous and enriched my overall experience of Nice and it... See more

Rated 5 out of 5 stars

The teachers are great, well educated and kind. The atmosphere is energetic and exciting. Going to EF has been one of my greatest adventures in life!

Rated 5 out of 5 stars

Really loved the experience cause it helps not only learn a new language but also a culture, the city, meet new people and really got along well with all members of staff as well as the students from... See more


Company details

  1. Language School
  2. Language Course Provider

About EF

Written by the company

Today, students from over 100 countries learn one of 10 languages at EF's 50 International Language Campuses in 20 countries around the world.

Language Course Abroad
High School Exchange

ABOUT EF

Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We believe that the world is better when people try to understand one another, and we're dedicated to our mission of opening the world through education harnessing the power of language to deepen the connection between people across the globe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Rated 5 out of 5 stars

Everything is super!!

Everything is super, the staff is incredible! <3

5 May 2026
EF logo

Reply from EF

We are so happy to hear that everything is super! We appreciate your kind words about our staff and your positive feedback.

Rated 5 out of 5 stars

I had an amazing experience at EF San…

I had an amazing experience at EF San Diego! Studying at EF International Language Campus San Diego gave me the chance to meet people from all over the world and improve my English in a fun, supportive environment.

The campus is in a great location, close to some of the most beautiful beaches in California, and the activities organized by EF made it easy to explore places like San Diego, Los Angeles, and more. Every day felt like a mix of learning and adventure.

What stood out the most was the international community—I made friends from different cultures that I’ll stay in touch with for years.

I’d definitely recommend EF San Diego to anyone looking to study English while experiencing life in California!

5 May 2026
Rated 1 out of 5 stars

French customer sevice still missing

Update on a previous review where I was recounting that there is no way to get hold of their French customer service once the booking is made (their sales office is very responsive but do not deal with post-sales questions). Once again today, I was placed on hold, told of my progress in the queue, then hung up on ("your correspondant is not available to take your call"). Twice. Last week, I tried several times and did not even get to that stage, the wait had been so long that I decided to give up. In fact, I was trying to get hold of them to reply to one of their email, but when they write to you, all you can see is a "noreply" email address which obviously does not work.
I looked up their UK offices on their website to try my luck there, both numbers listed do not work.
I finally got hold of the Zurich office who kindly accepted to forward my email to the French office.
Ridiculous.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

An enriching, immersive 2 weeks learning Spanish and living in Horta

My experience was really fun, fulfilling and valuable. It took me a long time to decide what duration would work best for me and my freelance work schedule and budget. Joey Geary in the Boston office was instrumental in speaking with me about all of the factors last year. I decided on a 2 week general course and a homestay. I felt a little anxious about not finding out the stay details until so close to the trip (2 weeks prior) but I trusted it would be fine and it was.

My first days were full on, and the staff at EF Barcelona is just wonderful! They gave us all such a warm welcome. It’s an efficient system of testing quickly to determine level for placement! I really got a lot out of each of my classes. Being immersed is the best way to learn, and it was such a unique experience to learn Spanish with students from literally all over the world!! I heard them translate into German, Dutch, French, etc. The age range is largely very young – even some in their teens! But I was in good company with some older folks as well. I made many friends and really enjoyed speaking with everyone and admire their commitments to this language. Martin Lago is an excellent instructor who’s patient and mindful of his different students and their levels, and very fun to learn with! Tania was also remarkable! She was strict with no English spoken during classes which helped challenge us to learn better. The homestay experience was really rewarding. I was matched with Alicia in Horta and now have a lifelong friend I hope! She was so kind and hospitable, generous with her amazing cooking and even took me on a beautiful hike with stunning views! The room itself was a bit awkward for me as a 40 year old woman, since it has a small bunk bed meant for children. But it was still comfortable and I had space for all my things. Alicia and I also had opposite schedules and I had her apartment to myself sometimes to relax and make myself at home in the living room as well. Overall, such a rewarding experience I’ll never forget! I would definitely learn with EF again and recommend them to others (I already have!)

20 April 2026
Rated 4 out of 5 stars

Had a great time

The teachers and students were very friendly! I felt supported by my teachers the entire way. My host family was great which I was grateful to be placed in. The classes might be too long if you have any learning disabilities like ADHD as they are an hour and 20 minutes with a 10 minute break in between your next one. Nonetheless it was a great experience

2 May 2026
Rated 4 out of 5 stars

I like a contact with many people

I like a contact with many people. I appreciate most of my teachers. The teachers are more competent. I want to underline the good work of the administrative staff and the one dealing with accommodation.
I liked the life at The Well. It's a calm place, safety place with luxuous places to study or rest.

6 April 2026
Rated 1 out of 5 stars

I am writing to express my absolute…

I am writing to express my absolute outrage at how EF Education First handles serious disputes. 11 days ago, I sent a formal notice via registered mail directly to the Board of Directors in Zurich. To this day, EF has done absolutely nothing to resolve the issue.The only "action" taken was by Iris, who effectively blocked my account in the system, cutting off all my access and communication. Instead of addressing a legitimate complaint sent to the headquarters, the company chose to silence me and prevent any further resolution.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a really great experience with EF…

I had a really great experience with EF Vancouver! The staff welcomed me from the start and were very supportive throughout my stay. It is also such a beautiful campus, especially with the summer weather! Would definitely recommend.

1 May 2026
Rated 5 out of 5 stars

Really supportive staff made my…

EF Vancouver is a really great school. The weather makes the campus extra beautiful and it’s very convenient being located in the heart of downtown Vancouver. The staff were incredibly welcoming and made the experience very positive for the students. Thanks again!

30 April 2026

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