EF Reviews 23,653

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and engaging approach, making the overall experience enjoyable and supportive. Many people highlight the positive user experience, noting that the company fosters a great environment for learning and meeting new people from around the world. The locations are frequently described as wonderful, with many appreciating the beautiful surroundings and the well-organized activities and holidays. However, some people were dissatisfied with specific aspects, such as a lack of communication regarding trip changes or program logistics. A few other people also felt that the sales team's description of the student body's demographic did not align with their experience, leading to an unsuitable learning environment for adult learners. There were also isolated reports of concerning accommodation situations and concerns regarding host family conduct.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

User experience

Customers express high satisfaction with their overall user experience. Many highlight the well-organized... See more

Location

Reviewers mention positive feedback about location. Many customers praise the beautiful and safe... See more

Holidays

Consumers find holidays to be positive, often describing them as great adventures with many activities and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What stands out is the love the instructors have for the students and for teaching. Similarly the coordinators of activities loved us and their jobs. Being in such an environment naturally made us... See more

Rated 5 out of 5 stars

I had a great experience learning and living with people committed to learning the French language and the local culture. My host family was generous and enriched my overall experience of Nice and it... See more

Rated 5 out of 5 stars

The teachers are great, well educated and kind. The atmosphere is energetic and exciting. Going to EF has been one of my greatest adventures in life!

Rated 5 out of 5 stars

Really loved the experience cause it helps not only learn a new language but also a culture, the city, meet new people and really got along well with all members of staff as well as the students from... See more


Company details

  1. Language School
  2. Language Course Provider

About EF

Written by the company

Today, students from over 100 countries learn one of 10 languages at EF's 50 International Language Campuses in 20 countries around the world.

Language Course Abroad
High School Exchange

ABOUT EF

Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We believe that the world is better when people try to understand one another, and we're dedicated to our mission of opening the world through education harnessing the power of language to deepen the connection between people across the globe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
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How this company uses Trustpilot

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Rated 2 out of 5 stars

Compensation is very low

Our compensation is very low...groceries nowadays are so high expensive...pls...give us the right rate
Thank you

30 April 2026
EF logo

Reply from EF

Hi Yolanda, thank you for your feedback and for the important role you play in welcoming students into your home. We understand that costs of living have increased, and we value your input as we continue to review and improve how we support our host families. I've shared your comments with the school. Thanks, Simon @ EF

Rated 4 out of 5 stars

My experience was very good

My experience was very good; I can tell my English has improved with the help of my classmates and teachers. I hope they continue to improve and can be stricter with the rules in class. (Mainly with respect to other students in class)

7 May 2026
Rated 1 out of 5 stars

A lot of false information everything…

A lot of false information everything pays off

7 May 2026
EF logo

Reply from EF

Hi Clemence, I'm sorry to read that you feel there is a lot of false information. I've shared your comments with the team at your school so we can better understand specifics. Thanks, Simon @ EF

Rated 3 out of 5 stars

The experience inside the school is…

The experience inside the school is complicated some teachers are not enough trained to be able to teach.
I wanna give a special mention to Catherine Moody who is the best teacher there, she care about us, you really improve your english with her.
The activities organized by Dana are super nice.

The experience outside of the school is way more better. I encourage you to make friends outside of the school and hangout with them, this is how you’re gonna improve.

6 May 2026
EF logo

Reply from EF

Hi Salomé, happy to hear of both the friends you've made at school as well as some of the great team! I've shared your comments about the teachers with your school so they can understand who you mean. All of our teachers have a minimum qualification so good for us to understand your concerns. Thanks, Simon @ EF

Rated 4 out of 5 stars

Really good

Really good staff, they care so much about your experience.
The location and the school are amazing.
You’ll sure have a good time here

7 May 2026
Rated 3 out of 5 stars

Review ef

The staff is very good

7 May 2026
EF logo

Reply from EF

Hi Raffaela, great to hear that you like the staff. I agree, the team at your school are great! Thanks, Simon @ EF

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