EE Glazing Ltd Reviews 

We didn't know what to expect. We had never heard of the glazing company before and don't usually accept cold callers. When Ryan and Niall turned up to fit the windows, they were very professional, courteous, and tidied up after themselves. We are really pleased with the windows and the quality. We would recommend it to anyone.

We’ve just had our conservatory roof replaced by the company. We had Tony & Tom come to do the fitting & labour. They were very professional, turned up bang on at 8.00 am on the dot both days as scheduled! Worked fast & thoroughly! They finished the job with time to spare! Polite, friendly & respectful. Even went out their way to help & advise with things they didn’t need to. Very happy with the results! 🥰

These cowboys promised to start work 6 weeks after we paid.

12 weeks after we had paid, they came to do what was, according to the salesman, a 2-day job.

5 days later they still haven't finished which means I have an internal paddling pool for at least 2 more days, unless they work weekends. Currently we do not have a definitive date for when somebody will turn up to continue the work.

The window in the roof that was partially fitted on Wednesday, wasn't made waterproof before the lads left site in the early afternoon. As a result, I now need a replacement floor in the conservatory and at least a redecoration in the kitchen. I'm hoping the water running down the walls doesn't get into the electrics.

We have been phoning repeatedly since Wednesday but nobody has answered and messages to call back have been ignored.

Yesterday, an email was sent listing all the current known defects with photos and videos. This email was read at approx 1030am today and as of yet, 1630, there has been no reply.

I'll spend the weekend paddling through my kitchen/conservatory whilst trying to avoid all of the drips and you do yourself a favour and avoid these cowboys.

Pushy salesman calling from with-held number, not prepared to quote me for 1 door? I have to have other things replaced too?
AVOID!!

Jack, the salesperson was very professional and with a good friendly and helpful nature

Excellent service, EXTREMELY happy with our new door and can’t wait to see the new windows in.
We are awaiting an extension, of which we will also be using EE Glazing Ltd to complete the home.

Jack & Chris were very professional and polite. The product fitted exceeded our expectations which is wonderful. You could feel the difference immediately.
I genuinely didn’t realise how much cold that was getting into the house until after it was fitted..
Lots of compliments from the neighbours as well as family and friends.

The window fitters we fantastic! Darren, Simon and Cameron. They were very professional and fitted the windows with great speed and efficiency. Very friendly chaps.

Either it is incompetence or blatant misleading. A key concern I had was increasing the amount of light coming through the door. The door was made in Germany and was of excellent technology. Both the salesman and surveyor indicated I would get 70cm of window width, double checked with them both. Installation of a generic PVC door made in Norwich with a width of only 60cm, smaller than the previous door, which over the length of the window is 1.24m2 loss of light.

So I wouldn't buy again because they don't listen. You won't know what you are really getting. Salesman didn't have any photos or guidance to show the stock standard item.

Of course, according to the terms and conditions, they could deliver a Sheep, and I wouldn't have a claim.

I'm super disappointed; the back office apologised. I have to live with it. Experience is not worth the money.

The Team, Darren, Simon and Cameren, arrived promptly and worked solidly from 8am this morning to replace our windows. They worked efficiently and cleared up beautifully until it was dark. We would highly recommend them if you decide to have your windows replaced.

Having battled with old windows that leaked, broken handles, openers that fell off the hinges and steamed up glass, EE Glazing were working in the area and we allowed them to give a quote. Jack came and explained everything to us, demonstrated the windows and gave us a price that we were happy with. I explained once I had a quote I wasn’t going to be pushed into making a hasty decision, which was respected!
Surveyor came around, apologies I don’t remember his name but he explained what the job entailed and said it would be done in a day.
Darren, Simon, Cameron and Lewis came to do the fitting. They arrived promptly, were lovely to deal with and were respectful of our property, using dust sheets and tidying up.
Very happy with the finished result (9 windows and a patio door). Having used a local installer before who let me down with post sales issues, we decided to go for a bigger company this time. Time will tell on the product but very happy with service to date.

Had a bay window fitted. The glaziers worked so hard, so professional. They made tge window water tight as they had to return for another day, they hoovered and cleaned behind them. The window looks amazing! Will use them again if I need to. Thank you for a brilliant service.

constant spam with phone calls, will not take no for a answer, ive asked to be taken off the contact list 6 times but still get pushy salespeople calling me weekly, considering a gdpr request to be forgotten.

Darren, Simon, Cameron, Ollie and Lewis quickly fitted 13 windows and two doors on my house in Plymouth, really happy with the job

Had 2 doors and 2 windows fitted by Barry and his team. The work was done extremely well and the area was left tidy after the works had been completed. The products themselves are high quality and we love our products.
We had one issue with our experience but this was rectified quickly without any aggro. What had occured was an admin error with the order and, as a result, we received the wrong coloured front door. When we informed them of the issue they offered to replace the door but, in our situation, we received a refund and kept the door due to the fact that we, fortunately, liked the colour of the door we received.

Would certainly recommend and we have further works being carried out by the company later next year.

Wonderful bunch of fitters, Darren, Simon, Cameron and Luis. Polite, careful and fun, and astonishingly tidy!! Answered our questions, arrived on time fully equipped. Would recommend the company, products, and fitters especially. Windows and doors look wonderful, front composite door lovely. Love Gran and Grandad (Brian and Pam)

The glaziers were very experienced with 20 years experience and worked through their lunch hour to ensure they finished in one day. They were organised with each of the four tradesmen working in tandem.Darren was extremely helpful in sorting out for me who to contact to discuss two major problems with head office.The others in group were Simon,Cameron and Harvey.

Very happy with our little Porch extension, everyone throughout each stage, from the salesman to the office staff, door fitter and the builders were really friendly and helpful.
The product (doors and windows) are great quality.
The builders Tom, and Joe, were absolutely awesome, they matched the bricks perfectly, did a fantastic job on the inside and outside, the final result is perfect. They were really friendly and tidy, leaving everything clean and tidy between visits. They were happy to answer any questions and discuss what was going on at all times.
We would definitely recommend ee glazing, the fitter and the builders.
We will definitely use this company again when needing new windows/doors and we will be requesting Joe, and Tom, if we need building work.
Thank you to all the team involved.

Only bit of feed back is make sure the salesman/person, knows a bit more about time lines for the work to be completed. Not too much of an issue for us, as we expected the work to take longer than a week!! But some people may need a more accurate time scale to make plans.

An overall great service from the company from start to finish. Our first contact was Ethan who came out to "sell" us their windows. Lucky for EE glazing, he wasn't pushy, and did a great job of laying out the facts and describing the process. He really was great and at no point did we feel pressured to do anything, a real credit to the team. Next the surveyor came out and measured up. Very polite, very respectful, and even gave us some of his own advice on which hardware would work well with our house and choices. He booked us in for an install 3 weeks later, as we asked for it to be done ASAP. Installers arrived bright an early, and completed the front, back, and side windows in a little over half a day. These guys are quick, no doubt about that. Finally, the after care. We needed a slight adjustment on the front door, and a handle that was fitted upside down. We didn't notice these until after the installers had left. A call to EE glazing had an engineer out to us within a week to solve these two issues. No fuss, just got the work done.

We expect to use them again next year to knock out a downstairs window and replace with French doors. Ethan was out right away to price this up, and our quote will last just under a year. Top service!

We had our house fitted with EE glazing the fitters were Darren,Simon,Cameron and Tony They did an excellent job very professional The finish was absolutely perfect I would happily recommend then they also cleaned everything up afterwards and they were really friendly. We are very very pleased. Thank you

I had 6 windows replaced with tilt and turn in a small cottage this week on Tuesday.
The fitters,Ryan and Niall were 5*!
They arrived in awful weather and cracked on immediately, working v efficiently as a team.
Professional and precise, and clearly enjoying their work.
They completed the entire job within 5 hours, not even stopping for a break.
I was v impressed by their skill and attention to detail; and they cleaned up every last speck when they had completed.
Ryan & Niall were polite, friendly, and respectful to my property, a real asset to your company.
I am delighted with the result, and already appreciate the difference in having extra light, and improved heat and sound insulation.
I have removed a star alas…nothing to do with the fitters… I had specified on the contract that the dining room window should be fitted with an ex large cat flap as I have 5 big cats. Unfortunately they are too wide for the standard flap fitted! 🦁🐷; so unable to freely access their outdoor catio as planned 😿
So I really hope that EE Glazing can resolve this issue as it was a key factor in my decision to have downstairs windows replaced.
Apart from that, I would reccomend this company, especially for the professional skill and attitude of the fitters.