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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and attentive service, making the entire process enjoyable and stress-free. People are particularly impressed with the high quality of the products, noting that suits fit perfectly and are made with excellent materials. The customer service is frequently highlighted as outstanding, with many appreciating the personalized guidance and efficient handling of their requests. However, some customers reported dissatisfaction with the quality and fit of their garments, mentioning issues like incorrect measurements, ill-fitting suits, and a lack of proper alterations. A few other people also felt that the customer service was poor, citing dismissive responses, disorganization, and a lack of communication regarding their orders.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are satisfied with the fit and quality of... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being knowledgeable, professional,... See more

Service

People report positive experiences with service. Many customers praise the excellent and professional... See more

Quality

Users describe positive interactions with quality, highlighting that many garments, such as suits and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edit Suits made my experience of treating my son to a bespoke suit for his birthday (January 2026) a truly memorable one. This was mainly due to the care and attention we received from Claudio Lavin... See more

Rated 5 out of 5 stars

Fully recommend the team at Edit Suits in Bond Street London. I had a first rate experience in the initial consultation back last September and I chose a half lined 100% wool navy pinpoint jack... See more

Company replied

Rated 5 out of 5 stars

The staff at the edit store in Bham did an amazing job helping me sort out my suit for a wedding I'm attending in august. I didn't really know what I wanted but they knew exactly what would look g... See more

Company replied

Rated 5 out of 5 stars

Manchester team, Damian and Jean Luc….top class. Black Tie in extremely short time but with excellent result, Damian managed measurement so great that suit fits perfectly. I have booked another appoin... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

461 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing service and all round experience

I recently purchased my wedding suit from Edit and couldn't have had a better experience.
From helping pick the material and style of the suit the advice and knowledge from the team was exceptional.
The suit itself is superb and fits perfectly. I'll be back the next time I need a suit.

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Wedding Tuxedos

We bought three tuxedos from edit suits and we couldn’t be happier with how they turned out. The service was great and we will be visiting again in future.

20 May 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. Joeline was exceptional, she has an in-depth knowledge of the thousands of different materials and their qualities and a very warming presence that makes you feel at ease. She was able to guide me into a choice that best suited the hot temperatures of my abroad wedding and the finished product was above all expectations.

4 June 2023
Unprompted review
Rated 5 out of 5 stars

A professional

A professional, efficient, easy to use and friendly service. Yes, there are cheaper ways to dress but in terms of value/bang for buck, Edit Suits are right on the money.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Great quality, great service

Got my second suit from Edit suits recently - always have great service, and the suits are much better quality compared to other Made to Measure options I have tried. Can’t recommend them enough! Shout out to Ben too, who was extremely helpful.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

The perfect suit (& experience)

I was looking for a new suit for my wedding and general use. Just a simple black suit.

My wife found Edit suits online and suggested going for an appointment. What a great suggestion.

Karolina took my initial and follow up appointment. She was very professional and informative and provided a number of suggestions.

In the end, this is the best fitting suite I've ever had and looked perfect on our wedding day. I've even future proofed with the purchase of an additional pair of trousers.

Will definitiely be back again for a new coat at some point.

11 April 2023
Unprompted review
Rated 5 out of 5 stars

Perfect suit and a good experience

Really happy with how the suit has turned out. I had a good experience designing it with one of the consultants, who was very patient and explained in details everything I wanted to know.

There is also a vast range of materials to choose from, ranging from entry level prices to more expensive one. Delivery was also on time, and re-sizing took only a couple of days.

20 May 2023
Unprompted review
Rated 5 out of 5 stars

Superb from the first day I met Wayne…

Superb from the first day I met Wayne right up till the suit was ready,
He was so helpful and knowledgeable about suits made it very easy for me to pick and workout how to design my suit and keep it classic still. And the suit was just unreal, got so many comments on my wedding day. Was really happy .

20 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Suits, Great Staff

Very helpful staff who are very knowledgeable about all aspects of suits. Expert advice and recommendations, and a great help in getting my wedding suit fitting perfectly.

8 April 2023
Rated 5 out of 5 stars

Amazing personal tailor with premium service and textile that won't break your bank!

I highly recommend Ben without hesitation. Once again, his professionalism assisted me in finding the ideal shirts and suits. When it comes to selecting colors, fabrics, and styles, there is no better advice than what Ben provides. I will never return to a high street shop for my shirt and suit needs. A heartfelt thank you to Ben and Edit Suits Co. for their outstanding service.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service in Leeds

After stumbling into the store in Leeds while searching a bespoke wedding suit, Wayne was a fantastic help who pulled out all the stops to get the best fit. In the end, I received top tier suit and fantastic service.

20 May 2023
Unprompted review
Rated 5 out of 5 stars

Shopping that makes you feel special

Shopping these days can be a chore rather than enjoyable ! Called in to edit suits to enquire about a tailor made shirt. Right from the word go staff made me feel welcome, very helpful from the word go and i was measured up for a shirt. A couple of weeks later i received an email to say the shirt was ready and arrange collection / fitting, very easy to do online. Went to the shop to collect the shirt, it was perfect, no alterations required at all, i couldnt believe they got it right first time. It shows the time they take to measure you works perfect. The staff where brilliant again, i left the shop feeling good and a shirt that fits !

20 April 2023
Unprompted review

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