Edithandmae Reviews 59

Please check reviews of this Company, unlike me who stupidly bought this crap! Two ladies starting a company in York is absolute rubbish. I did receive prompt replies from them to my emails, but did not resolve the issue of shoddy nylon type items, being returned and refunded. It all comes from CHINA! They offered more discount on ordering more items. Will now have to contact Trading Standards and my Bank which is more hassle, there are lessons to be learned here, PLEASE BE AWARE!

Ordered without checking this company out. Still waiting on my order from nearly 3 weeks ago...looks like ive been scammed!

I usually check new companies before I buy but for some reason this time I didn’t. It was meant to be a shoe shop in York and it’s not. Returned items and still waiting for the refund 2 months after my return - DO NOT BUY!

Loafers arrived, nothing like the image. Shoddy quality and sloppy fitting. Took a month to get a returns address out of them. Only to cost me £20 to return items to China. They then continued to stall,I had to raise a case with AMEX who reclaimed the charge. They then asked me why this had happened. They are not two ladies who started. Business in York, but a SCAM. DO NOT BUY FROM THIS COMPANY‼️

From website, the clothes looked lovely. In reality this "shop front" is an absolute scam! The items are shipped from China and I paid £34.95 for the Eline blouse (supposedly reduced from £80.00!!) Upon arrival, this item was the same quality as you would get from Shein - cheap sweaty nylon and nothing like the original photo. Returns policy is expensive and complicated.

Wish I had checked Trustpilot before ordering! Took about 3 weeks to arrive. Blouses I ordered were a different shape to the ones advertised. Advertised blouses were longer at the back (which I like), ones delivered were same length all the way round. I knew they were going to be polyester and expected them to be lightweight and flimsy. They are not, they are heavy and made of a dense material which reminds me of the "nylony" stuff cheap catering uniforms are made of. Returns policy requires you to return the product to the manufacturer in China which I did not notice before ordering, if I had I would not of continued with the order. I decided to keep the items as I suspect the returns will be very problematic, but I do not expect to get a lot of wear out of them before they go off to the local charity shop. £70+ for a lesson learned. Will not be ordering anything else from them.

Dreadful quality and they make it virtually impossible to send stuff back. Cheap crap from China. Stay away

Not what it seems. I thought I would check it out via search engines, rather than just social media, found a lovely story about 2 York ladies, non of its true.

They are not based in York or anywhere in the UK, my item did arrive, but broken, no chance of a refund, eventually managed to get a replacement sent but it takes a lot of haggling.

Do not buy from them

I stupidly ordered without checking the poor reviews:
It took 3 weeks for my shirt to arrive.
The quality was nasty - polyester and cheaply made.
The sizing was completely wrong - enormous.
I asked for a refund and they just gave me money off for next time. There will not be a next time!

i ordered dress it has taken 3 weeks to arrive made enquiries about there sizing was told to order next size up when i tried on it didn't fit on top part by a lot cheap flimsy material . I like many others read that they were based in York have emailed today about returning and was asked the problem as they could get me another told them i want to return and have a refund but as yet not heard back .don't hold out a lot of hope ,if not will contact bank

The product I received is like a temu copy of the one I thought I bought
Cheap and nasty

DO NOT BUY
CHINESE RUBBISH

Wish I'd read these first. Claim to be based in York but comes from China. Quality is poor and finish is bad. Waste of money. Don't bother.

Never delivered what was ordered on 14th March said it was in transit to be delivered by Royal Mail, but where is it, vert angry and sad

Can’t believe I fell for it! EIGHT emails so far saying ‘it’s on its way’ with no sign of it ever having been on its way at all. Just glad I only bought 1 item to check it out. NB it has identical sites internationally all same AI rubbish. What an idiot 🙃
Update 4 April. They’ve now sent 10 emails including one trying to get me to buy more stuff!! Still no sign of the original order of course.
Final update - it actually arrived! And … it was horrible - cheap plasticky fabric and TINY.

STAY WELL AWAY FROM EDITH AND MAE
SHOCKING QUALITY AND NO ACCEPTABLE RETURN POLCY WHATSOEVER
I ordered shoes supposedly reduced from £100 to £50
They weren’t good quality at all and didn’t fit either so I wanted a refund.
Some hope!
After countless emails back and forth (mainly generic formatted ones from them I think) I had to settle for a 40% refund… which I’ve yet to receive…and keep the shoes.
They started by offering a 10% refund and keep the shoes.
If I’d returned the shoes I’d have had to post them to China … would have cost a fortune.
They don’t care whether they get the shoes back or not which just proves that they’re rubbish quality and once they’ve got your money they’re in the driving seat.

Update ****** Stay away from this store!!!!! It is a total SCAM shop, the York shop doesn't exist, the item i finally received was utter rubbish,all it was fit for was the bin........had to go through the bank, for a full refund.....under the consumer act 2015, you are entitled to a full refund if,the item you received is not fit for purpose, or as described.....STAY AWAY...

delivery is supposedly due, I really wish I'd seen these reviews before I placed an order, I've emailed a couple of times and have had prompt replies. They also don't have a store in York, on my email I was told they are UK based. I shall wait till the end of the week before contacting my bank.

Ordered shoes
Ill fitting and rubbish quality
Offered 10% of the cost or post to China
The website said uk
Email address was uk
The origin was suggested to be York
This is a total scam
To post my return order to China would be £58
Will report to my bank
Has anyone had any joy reporting to their bank?

I have been waiting now for weeks for 2x tops.
Its a scam in that the website looks like a nice shop two ladies selling clothes in York... its not
The tops are coming from china, via usa , and still not here if they ever are to arrive!!

Less than one star, I fell for it. I will check here first before ordering anything from anywhere. The items I ordered eventually arrived so that is a plus! Awful make SHEIN look like luxury items. The website leads you to believe a shop in York run by two lovely ladies, it is not. The dresses are awful fabric and badly made, unwearable. To return them will cost in excess of £25. Assuming they arrive and any form of credit is given. Vanessa Mayfair appear to be the same people another one I have fallen for in my search for my mother of the bride dress 😩