Started with Edis about 6 months ago .. I've got 3 VPS with them now in various locations and they have been 100% reliable and met performance expectations , very good value, easy setup and lightning... See more
Company replied
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See what reviewers are saying
Had some minor trouble after VPS restart, but their support is top notch, as I have experienced every time I have needed their help. Super helpful and nice people working there! I have been cust... See more
Company replied
EDIS started out as a small local company in Austria and has expanded worldwide in the meantime. Services are working excellent in various datacenters around the globe. Also, prices can compete. The o... See more
Company replied
For 10 years i used their services and for 1 my mistake they deleted my VPS server . I had never had such experience ... The shittiest service I've ever used P.S. In continuation of the response of... See more
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Company details
About EDIS Global
Written by the company
50 globally distributed server locations for VPS Hosting.
EDIS Global delivers infrastructure to leading global VPN providers, security firms, payment providers, developers, activists and many more. Motivated staff provides support in 24 timezones.
We are delighted to announce our new home-location: Limassol, Cyprus How about our core network in Austria? Vienna is strategically positioned in the heard of Europe and provides fast and low-latency access not only throughout Europe but beyond. Enjoy the quality and reliability of EDIS Global's Austrian backbone coupled with brand-new, unused IP ranges for optimum performance.
What you get:
Direct Vienna Internet Exchange (VIX) access Direct peerings with major Telecoms like Telekom Austria (A1), Tele2, T-Mobile, Swisscom, ... Direct Amsterdam Internet Exchange (AMSIX) access Direct Peering.cz access
plus premium IP-transit providers like Arelion (Telia) #1 ranked global Internet backbone, AS1299 Core-Backbone Hibernia (Atrato) Voxility Hurricane Electric
EDIS Global accepts payments via American Express, China UnionPay (CUP), Discover & Diners, Japan Credit Bureau (JCB), Mastercard, VISA, PayPal checkout and PayPal subscriptions, Bitcoin, Bitcoin Cash, DAI, Dogecoin, Ethereum and Litecoin, as well as payments via Apple Pay, Google Pay, Alipay. SEPA / ACH direct debit on request (after legitimation)
EDIS Global delivers infrastructure to leading global VPN providers, security firms, payment providers, developers, activists and many more. Motivated staff provides support in 24 timezones.
We are delighted to announce our new home-location: Limassol, Cyprus How about our core network in Austria? Vienna is strategically positioned in the heard of Europe and provides fast and low-latency access not only throughout Europe but beyond. Enjoy the quality and reliability of EDIS Global's Austrian backbone coupled with brand-new, unused IP ranges for optimum performance.
What you get:
Direct Vienna Internet Exchange (VIX) access Direct peerings with major Telecoms like Telekom Austria (A1), Tele2, T-Mobile, Swisscom, ... Direct Amsterdam Internet Exchange (AMSIX) access Direct Peering.cz access
plus premium IP-transit providers like Arelion (Telia) #1 ranked global Internet backbone, AS1299 Core-Backbone Hibernia (Atrato) Voxility Hurricane Electric
EDIS Global accepts payments via American Express, China UnionPay (CUP), Discover & Diners, Japan Credit Bureau (JCB), Mastercard, VISA, PayPal checkout and PayPal subscriptions, Bitcoin, Bitcoin Cash, DAI, Dogecoin, Ethereum and Litecoin, as well as payments via Apple Pay, Google Pay, Alipay. SEPA / ACH direct debit on request (after legitimation)
Contact info
22 Spyrou Kyprianou, Pippiros Building 2nd Floor, 3070, Limassol, Cyprus
- +35799245614
- support@edisglobal.com
- edis.at
4.2
Great
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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World class support by crazy guys
Back in 2012, the guys at EDIS hat the glorious idea to offer free hosting to everyone who is sending a pre-configured Raspberry Pi to them. They received thousands, built custom racks (even with Lego!) and connected them to the internet.
After upgrading mine to a more recent distribution, it didn't start up again. So I prepared a new SDCard and sent it over to EDIS, but due to a config mistake, the rpi was not reachable to me by SSH. The guys at EDIS not only analyzed the problem in no time but managed to enabling me fixing the issue straight on my rpi! I believe I never received such a premier, super-fast and high quality support, given the fact that hosting is free to me for 10+ years. Many kudos to EDIS!
10 December 2022
Unprompted review
Reply from EDIS Global
YES, yes, yes, keep going ;-)
Thank you so much, we appreciate it!
Fast and to the point handling of our problem report
Fast and to the point handling of our problem report about incoming emails that were not delivered to our inbox. With the information provided by Edis we were able to show the senders that the root causes in all situations were on their side.
17 September 2022
Unprompted review
Reply from EDIS Global
Thank you very much!
Great virtual hosting and domain service
I'm a long term customer of EDIS. One of my clients in the IT sector recommended the firm.
The business relationship is excellent. Service is inexpensive, efficient and meets high quality standards. If neccessary, EDIS staff responds quickly with reasonable measures.
28 July 2022
Unprompted review
Reply from EDIS Global
Thank you very much for sharing your experience with our staff and the offered services. We appreciate it!
Hi Gerhard Kleewein
Hi
I have great enjoy of communicate with edis.at support exact with Gerhard Kleewein.
Hi very good specialist (I think hi is an expert).
I will recomend edis.at to everyone.
19 May 2022
Unprompted review
Reply from EDIS Global
Hello Arslan, thank you very much for your kind feedback ;-))
Poor customer support
We decided to try a VPS server in Italy from EDIS (Austrian company). All seems fine until you have a question. If you ask more than one question, forget it, you will only get one answer, preferably just one sentence. After 3 days online our server got suspended because of a possible botnet activity. I asked what happened, what should I do, what's next in solving this? We got very minimal information: "you are infected", that's it. So when will I get the server back online? No response. How do you know I am infected with anything, so they send me some link to some log with no information at all about our server. This goes on and on and on. This seems to apply to all the customer support employees because neither of them is able to give you more than one sentence of information.
They suspended me so I just ended the service. Customer satisfaction is definetely not one of their main targets!
13 November 2014
Unprompted review
Reply from EDIS Global
We’re sorry! What you say is true.
We were not communicating well back then in 2014 and we were growing too fast.
Things have changed quite a bit. If you ever wonder how it feels now, reach out and we’ll take you for a ride ...
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