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Review summary

Created with AI, based on recent reviews

Looking at 1,675 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the clothing, and appreciate the wide variety of styles available. Many highlight the exceptional customer service, noting the staff's helpfulness, kindness, and quick response times when addressing inquiries or issues. However, some people were dissatisfied with receiving incorrect or missing items, and a few mentioned difficulties with the return process or slow communication in certain instances. There were also occasional comments about the fit of some garments, particularly for specific body types, and one reviewer noted a strong chemical smell on newly purchased shirts.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality and style. Many reviewers praise the... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently highlight the kindness,... See more

Response time

People report positive experiences with response times. Many customers praise the quick and helpful... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being helpful, friendly,... See more

Quality

Reviewers mention positive feedback about quality. Customers frequently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I liked the delivery and the collection but would like edikted to introduce an xxs size pls ,the xs clothes are a bit loose and large

Company replied

Rated 4 out of 5 stars

I loved the clothes they fit perfectly and were exactly like the images and I love how you had a petite option for shorter people the only downside is that it took lots of time to arrive. But overall... See more

Company replied

Rated 5 out of 5 stars

I absolutely love this company almost everything I own is from edikted I especially love their quality of jeans and sizing of the pants. It’s hard for me to find pants that fit me cause of how small m... See more

Company replied

Rated 5 out of 5 stars

i love edikted SO much! it's constantly creating amazing, cute clothing that is more on the affordable side. i've seen accusations on it being "fast fashion" due to the lower price range and speedy ma... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Edikted, is a Gen-Z-orientated online fashion brand, heavily influenced by pop culture, technology, and style. Our team is focused on delivering you the most coveted styles, from clothing to accessories, inspired by the top streetwear looks, modern-day muses, and runway trends. We believe that everyone deserves access to affordable trend-lead fashion at their fingertips, regardless of shape or size.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always receive my clothing orders…

I always receive my clothing orders quickly, and depending on the style, I typically wear a medium or large. When I need to exchange for a different size, the process has always been very easy. For my most recent exchange, I asked if it might be possible to receive the new item within 2–3 days—even though I knew that might be unlikely—and I was impressed by how quickly they responded. Overall, the customer service has been excellent

11 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Yvette,
Thank you so much for your kind review! We’re so happy to hear your orders consistently arrive quickly and that exchanges have been easy for you. It’s great to know our team was able to respond promptly and support your recent request. We truly appreciate your support and look forward to having you shop with us again.
-Edikted

Rated 5 out of 5 stars

Quick shipping and the cutest items

I love all the items I got, shipping was quick and sizing was true to size.

11 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Ella,
Thank you so much for the love! We’re so happy to hear your package arrived right on time and that you’re enjoying our sizes and styles! We can’t wait to have you shop with us again soon!
-Edikted

Rated 5 out of 5 stars

Love everything we got for my daughter!

Love everything we got for my daughter!

6 March 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Krissy,
Thank you so much for the love and kind words! We’re thrilled to hear that you’re enjoying the fit and style of our pieces. Your support truly means a lot to us.
Thanks again for taking the time to leave a review
-Edikted

Rated 5 out of 5 stars

great customer service

11 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Addison,
Thank you for taking the time to share your experience! Our team is dedicated to providing the best support possible, and your feedback means a lot to us.
We look forward to assisting you again in the future!
-Edikted

Rated 5 out of 5 stars

Customer service

Through customer service they were just so understanding and also honest which I love. I also buy from them 24/7 and love their clothes

11 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Harper,
Thank you so much for your amazing feedback! We’re really happy to hear that our team could help you quickly and professionally, and that you’re loving the clothes. It means a lot to us that you took the time to share your experience. We truly appreciate your support and look forward to your next order!
-Edikted

Rated 5 out of 5 stars

The company Edikted is so Good when i…

The company Edikted is so Good when i had some trouble with the shipping on my end, and you guys were really helpful, I can’t wait to get my order and wear it, Thank you so much

11 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Jada,
Thank you so much for sharing your experience! We’re thrilled to hear that our team could assist you promptly and restore your faith in the brand. Your support means a lot to us, and we can’t wait to have you shop with us again!
-Edikted

Rated 5 out of 5 stars

i loved everything i got ,it got here…

i loved everything i got ,it got here so quickly and every time i would order something cute than the next day i would go and order even more stuff i just everything i got i really hope one day i get pr from you guys

10 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Valentina,
Thanks for sharing! We’re glad to hear you received your package without any issues.
If you ever need assistance in the future, always feel free to reach out!
-Edikted

Rated 5 out of 5 stars

clear messages and fast response

11 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Daria,
Thanks for the great feedback! We’re happy you enjoyed the experience and that our support agent was able to assist you quickly and clearly. We’ll be sure to pass along your kind words!
-Edikted

Rated 5 out of 5 stars

So nice and hope they respond soon!

So nice and hope they respond soon!

10 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Ajsa,
Thank you so much for your feedback! We’re glad we could assist you quickly and appreciate you taking the time to share your experience. Feel free to reach out to us if you need further assistance.
-Edikted

Rated 5 out of 5 stars

My daughter really likes the style of…

My daughter really likes the style of clothing on your website. We did some on-line shopping and not only did she purchase items so did I! We love all the styles and one time, there was a wonderful sale promotion which offered great deals and promotion! To add to this, customer service via email was very helpful. They promptly answered and offered a resolution regarding a return. We will continue to enjoy shopping at Edikted!

9 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Anna,
Thank you so much for your thoughtful review! We’re so happy to hear that both you and your daughter found styles you love. It means a lot to know you’ve enjoyed our promotions and had a positive experience with our customer service team. We truly appreciate your support and look forward to having you shop with us again.
-Edikted

Rated 4 out of 5 stars

so helpful and nice!

y’all were very fast to respond and were giving helpful information!

10 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Carmen,
Thank you for taking the time to share your experience! We’re so glad to hear our team was able to assist you quickly and provide helpful support. Your feedback truly means a lot to us.
We look forward to helping you again soon!
-Edikted

Rated 5 out of 5 stars

Great all around experience

Great all around experience, I'm usually hesitant purchasing from new places, but the shipping was fast, and the quality and fit was perfect! Had a question with customer service and they were super fast to respond, look forward to doing business again!

9 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Jessica,
Thank you so much for your thoughtful review! We’re thrilled to hear that your order arrived quickly and that you loved the quality and fit. It’s also great to know our team could support you when needed.
We truly appreciate your trust and can’t wait to have you shop with us again!
-Edikted

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service. Prompt response and resolved my query after a brief conversation.

9 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi there,
Thank you for your kind feedback! We’re happy to hear that our customer service team was able to assist you promptly and resolve your query with ease.
We appreciate you taking the time to share your experience!
-Edikted

Rated 5 out of 5 stars

I had an issue with the courier and my…

I had an issue with the courier and my items were not delivered. I contacted Edikted who immediately issued a refund, it couldn’t have been easier. Great customer service.

9 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Victoria,
Thank you for sharing your experience with us! We’re really glad we could step in quickly and resolve the issue for you. Providing smooth and hassle-free support is always our goal.
We appreciate your support and hope to serve you again soon!
-Edikted

Rated 5 out of 5 stars

great customer service

great customer service, very timely and helpful response

9 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Sakshi,
Thank you so much for your feedback! We’re pleased to hear that you found our team helpful and responsive. Delivering timely support is very important to us.
Thanks again for your kind words!
-Edikted

Rated 5 out of 5 stars

Best experience!💗💗💗

5 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Abbie,
Thank you so much for the love! We’re so happy to hear you had such a great experience with us. Your support truly means a lot.
We can’t wait to have you shop with us again soon!
-Edikted

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I had an issue with one of the items as it had satin on it, but they promptly sent me a replacement jumper right away. The clothing quality is lovely—highly recommend.

9 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Didi,
Thank you for your wonderful review! We’re glad we could quickly resolve the issue and get a replacement out to you. It’s great to hear you’re enjoying the quality of our pieces as well.
We truly appreciate your recommendation!
-Edikted

Rated 5 out of 5 stars

I had a really positive experience

I had a really positive experience. The team was helpful, responsive, and solved my issue quickly. Highly recommend.

9 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Erika,
Thank you so much for sharing your experience! We’re really happy to hear our team could assist you efficiently and get everything sorted out.
Your recommendation means a lot to us!
-Edikted

Rated 5 out of 5 stars

I love edikted

I love edikted! always fast and the best clothes!

3 April 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Kalli,
Thank you so much for your kind words! We’re so happy to hear you love our pieces and fast service. Your continued support means everything to us.
We look forward to your next order!
-Edikted

Rated 5 out of 5 stars

I recently received a package from… EDIKTED💖✨🥰

I recently received a package from Edikted, and I couldn’t be happier with the experience. The clothes were exactly my style. It was trendy, well-designed, and true to what I saw online. The quality honestly exceeded my expectations, especially for pieces that are so fashion-forward and affordable.

Everything fit really well, and you can tell attention was put into both the design and the details. I also appreciated how quickly everything arrived and how nicely it was packaged, it made the whole experience feel even more special.

Overall, I’m super impressed and will definitely be shopping with Edikted again. If you’re looking for stylish, on-trend pieces that actually deliver in person, I highly recommend checking them out!

12 March 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Emily,
We truly appreciate you taking the time to share such a detailed review! It’s amazing to hear how much you loved the styles, fit, and overall quality. We’re especially glad the packaging and delivery added to your experience.
Your kind words mean so much to us, and we can’t wait to have you shop with us again!
-Edikted

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