I absolutely love Edikted! Their clothes are so cute, trendy, and perfect for going out or putting together an everyday outfit. I’m always finding new pieces I want, and I love how many different styl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After placing my order, I noticed the wrong size was ordered. I emailed the company explaining my situation. They were very prompt in responding back. The entire situation was handled less than 24 h... See more
Company replied
I’ve never bought from here until this summer and I love everything almost perfectly tall girl long legged friendly I’m 5’11/130lbs and between arms and my legs everything usually fits my normal sizes... See more
Company replied
I had to return a pair of jeans because they were very big on me even though i have them in different colours, same size. When i reached out to edikted and explained my situation, they almost immediat... See more
Company replied
Company details
Written by the company
Edikted, is a Gen-Z-orientated online fashion brand, heavily influenced by pop culture, technology, and style. Our team is focused on delivering you the most coveted styles, from clothing to accessories, inspired by the top streetwear looks, modern-day muses, and runway trends. We believe that everyone deserves access to affordable trend-lead fashion at their fingertips, regardless of shape or size.
Contact info
518 Broadway, 10012, New York, United States
- hello@edikted.com
- edikted.com
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I incorrectly ordered on the website…
I incorrectly ordered on the website and sent an email to cancel the order. I'm the order was canceled and I was refunded for the order
15 October 2026
Unprompted review
Reply from Edikted
Hi there, mix-ups on the site happen, so glad the cancellation and refund went through smoothly. Thanks for letting us know! - Edikted
Very nice and caring and solved my…
Very nice and caring and solved my issue quickly!
19 September 2026
Unprompted review
Reply from Edikted
Hi Malak, caring is what we want our team to be, so this is lovely to read. Thank you! - Edikted
they where so helpful with my enquiries…
they where so helpful with my enquiries !!
16 October 2026
Unprompted review
Reply from Edikted
Hi Eve, helpful is the goal, so thank you! - Edikted
Good company 😃
16 October 2026
Unprompted review
Reply from Edikted
Hi Shivani, thank you for the smile! - Edikted
I had an issue to whereas I returned an…
I had an issue to whereas I returned an item at Macys and they credited me for the wrong item. When I went to return the second item, they said it was already returned, which it wasn’t. Customer service resolved my issue to my satisfaction. I really like wearing this brand and I’m very grateful that Edikted handled my issue with great service!
10 October 2026
Unprompted review
Reply from Edikted
Hi Kristin, sorry about the mix-up with the other store, and thank you for trusting us to sort out your return. Glad it was resolved to your satisfaction! - Edikted
Great customer service!
Great customer service!! Will definitely buy from Edikted again!
15 October 2026
Unprompted review
Reply from Edikted
Hi Madison, can't wait to see you back. Thank you! - Edikted
The customer service team was lovely…
The customer service team was lovely and the clothes are so cute and are great quality.
15 October 2026
Unprompted review
Reply from Edikted
Hi Leila, lovely team, cute clothes and good quality: we'll take all three. Thank you! - Edikted
Speedy customer service
I placed my order then realised I wanted it shipped to a different address to keep a surprise for my daughter. My email was answered practically immediately and it was no hassle at all to change it. Great customer service
16 October 2026
Unprompted review
Reply from Edikted
Hi Jo, a surprise gift is worth protecting, so glad the address change was no hassle. Hope your daughter loves it! - Edikted
Great customer support!
15 October 2026
Unprompted review
Reply from Edikted
Hi Lilly, thanks a lot! - Edikted
I love edikted
I love edikted! Their quality,pricing, and customer service is amazing!
15 October 2026
Unprompted review
Reply from Edikted
Hi there, quality, pricing and support all rated well: that's a great start to our day. Thank you! - Edikted
Loved the clothes
Loved the clothes, amazing shipping service it arrived iin less than a week, eventhou they were like 10 things, and everything great quality same as the picture, and greatt prices, just one shirt it didint appear like it looked online but other than that 10/10
15 September 2026
Unprompted review
Reply from Edikted
Hi Sara, ten items in under a week and great quality is wonderful to hear. Sorry one shirt didn't look like it did online, and thanks for the honest feedback. - Edikted
The customer service was great!
15 October 2026
Unprompted review
Reply from Edikted
Hi Angeline, thank you, we're happy to hear it! - Edikted
I bought 3 sweatshirts and 2 shirts for…
I bought 3 sweatshirts and 2 shirts for my daughter on her birthday and the sweatshirts were too big. I paid two seperate handling fees to send the 3 sweatshirts back for refund in the same parcel. I chased them after 9 days for a refund. After countless emails they only refund 1 sweatshirt despite 3 in the refund parcel. Terrible customer service. Never ever buy on their website.
7 October 2026
Unprompted review
Reply from Edikted
Hi there, we're sorry. Paying return fees for three sweatshirts and only being refunded for one, after chasing for days, is not good enough, especially for a birthday order. Please reach out to our support team with your order number so we can review the full return and correct the refund. - Edikted
Quick and Easy!
They were super quick, efficient, and understanding. Provided me with the best service and made everything super easy for me!
14 October 2026
Unprompted review
Reply from Edikted
Hi Khaya, understanding and easy is what we hope for every time, thank you for the lovely words! - Edikted
Very gooodd
14 October 2026
Unprompted review
Reply from Edikted
Hi Georgia, thank you, we appreciate it! - Edikted
Great service on an order issue!
Great service on an order issue!! Beautiful selection too!! Will definitely be shopping here more often!!
14 October 2026
Unprompted review
Reply from Edikted
Hi Liz, sorry about the order hiccup, and thanks for the kind words on the selection. Looking forward to seeing you again soon! - Edikted
Get Addicted on Edikted!!!
I love Edikted so much!! There clothes are so fashionable, cute, and comfortable. They are so good with getting back to you if something went wrong. I love edikted go shop there now!!!!🩷🩵
14 October 2026
Unprompted review
Reply from Edikted
Hi Mary Hunter, 'Get Addicted' might be our new slogan! Thank you for the love and for spreading the word. - Edikted
Their clothes are nice and really cute…
Their clothes are nice and really cute but the only thing I didn’t like was the delivery process. My package is still in transit even though it was supposed to be here a few days ago, other than that everything else was great
14 October 2026
Unprompted review
Reply from Edikted
Hi Marianna, thanks for the sweet comments about the clothes, and sorry your package is running behind schedule. If it hasn't turned up yet, our support team can check on it for you. - Edikted
Overall good service.
My package hadn’t arrived it shipped in over two weeks so I sent an inquiry form and got a reply within a few hours. The message I received was nice and gave me the option to either get a refund or a new package, which I chose to resend a package. Hopefully, I will eventually get what I ordered.
14 October 2026
Unprompted review
Reply from Edikted
Hi Adriana, sorry your package took so long. Glad the reply reached you quickly and the resend option helped, and we hope the new one arrives soon. - Edikted
Really helpful!
14 October 2026
Unprompted review
Reply from Edikted
Hi Maria, thank you, happy to help anytime! - Edikted
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