My dogs are picky with food but they love the Edgar & Cooper range especially the fresh venison and duck small adult dog biscuits. I subscribe to monthly shipments of them so that I don't run out and... See more
Company replied
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My dogs are picky with food but they love the Edgar & Cooper range especially the fresh venison and duck small adult dog biscuits. I subscribe to monthly shipments of them so that I don't run out and... See more
Company replied
Just started with Edgard and Cooper wet dog food...and the main customer is SUPER happy. Quality of food is certainly high + tasty ++ . Additionally a qquestion to customer service on the order was an... See more
Company replied
I’ve been using Edgard and Cooper’s dry cat food for 5 months now and I cannot fault anything! Super speedy delivery! Wonderful member perks when you purchase direct too!
Company replied
Excellence in every aspect, our border terrier is a very very fussy eater (7years old) and has just started with CECS. He seems so much better on this food and absolutely loves it 😋 The quality,... See more
Edgard & Cooper – real food that’s full of flavour for Cats & Dogs! Food that makes you, your pet and our planet feel good - that’s what Edgard & Cooper stands for. We are the first pet food brand to create deliciously healthy recipes completely free of meat meal, bone meal, animal waste, artificial additives or preservatives. We chose a natural approach with sustainability in mind AND we donate 1% of each sold product to charities for pets all over the world. What’s not to love? Come and discover!
Written by the company
Utterly irresistible

Spinnerijstraat 101 / 0023, 8500, Kortrijk, Belgium
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Very fast delivery and great price with subscription offer.
Everything was great, but i would give 5 stars if i could know (when i ordered) the ETA of the order
We are very happy with how our customer service issue was handled. A very good experience.

Reply from Edgard & Cooper
Quick easy delivery, whippet and lurcher both fussy and seem to enjoy food so far! Shame medium size not available in larger bags for those with multiple dogs.

Reply from Edgard & Cooper
My picky dog likes their kibble, wish there were more veggies and less peas, also wish their multi pack of the square tins of wet food is able to be in the subscription and that they have a smaller option for the cans since we can't buy them for my 5kg dog without wasting them. But honestly overall very happy, and so is my cutie, it also arrived on time

Reply from Edgard & Cooper
Fast delivery great service excellent products. My dogs loves the dental sticks!!

Reply from Edgard & Cooper
First impressions of the website were cheerfully concise and easily convincing on the quality of FEED ME REAL CHICKEN as I made my first purchase. Delivery was quick. My spirited younger one was all over the bag like a rash, my grumpy veteran was not so persuaded, but that was to be expected, he detests change. Two days later, they were both waiting expectingly for their daily dose. We look forward to trying all the available flavours. This really is a great kibble, major upgrade from our last; 50% chicken and grain free, fabulous. Worth mentioning: I only feed my boys half the quantity of my old dry biscuits (80g >38g), this is reflected in the smaller bag needed per quarter.

Reply from Edgard & Cooper
Service is always great, and the product is great. This is the only dog food my dog enjoys eating, she’s very picky but she never refuses this!

Reply from Edgard & Cooper

Reply from Edgard & Cooper
Excellent service and very rapid delivery. The products are very high quality and my dog enjoys both the kibble and wet food. He has recently changed from another brand to Edgard &Cooper and his digestive issues have improved as a result. Very satisfied with this company.

Reply from Edgard & Cooper

Reply from Edgard & Cooper
Customer service is excellent. Prompt reply to all emails I've sent. Joel sorted my slight problem with my order very quickly and efficiently.even better my puppy loves her food I would definitely recommend you to give them a try.

Reply from Edgard & Cooper
Today is February 15. I ordered food food and dental sticks on February 4. Still I haven't received them yet.

Reply from Edgard & Cooper
The customer service is absolutely excellent and get back to you so quickly. They will then do whatever they can to help or rectify any issues or problems you’re having.
The actual food and treats are a firm favourite with our very fussy dogs but if they know Edgard & cooper is being served mealtime becomes more of an inhalation session over a chewing and swallowing situation!
Yes some may say it’s a bit pricier than other brands but it’s completely worth it! The food is excellent quality, it’s a B corporation which means their company cares about everyone involved in the company even the the customers they don't just not just care about the shareholders. They care about doing good like helping animals by creating their own animal welfare charity.

Reply from Edgard & Cooper
Further to my last review, the Company did finally reply and I informed them that for 8 consecutive days their delivery agent Tinsa had been informing me that 'today' was delivery day.
Finally after 10 days of these notifications I asked Joel for my money back and instead he said he'd try and get Tinsa to deliver one last time.
Now on the 11th day, the Tinsa emailed me at 1230 to say the parcel was successfully delivered.
We were at home at that time.
I then checked with neighbours and no delivery had been made anywhere near to us.
On again emailing Edgard/Cooper I was informed I'd have now have to fill in an online form and wait for a report resolution.
The completed form I also returned.
I've asked for the Complaints Book as I had previously specifically instructed them to cancel my order which they ignored as they already had proof from Tinsa that my order had not been delivered.
No resolution as yet.

Reply from Edgard & Cooper
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