Eden Holistic Pet Foods Reviews 

4,099
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found that their pets, even those with fussy eating habits or sensitive systems, enthusiastically enjoyed the food. People frequently praise the high quality of the ingredients, which often leads to noticeable improvements in their pets' health, including better gut stability, improved skin conditions, and increased energy. The variety and overall excellence of the products are consistently highlighted, making it a trusted choice for pet owners. However, some customers noted that while their pets generally loved the food, individual preferences for specific formats were sometimes observed, such as a strong liking for semi-moist varieties or wet food mixed with kibbles.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Users describe positive interactions with quality, highlighting that many products are of great quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... See more

Company replied

Rated 5 out of 5 stars

I moved Coco onto the Eden Gourmet range when she was diagnosed with Follicular Lymphoma. This food immediately stabilised her gut symptoms and the specialists called it her miracle food! She has not... See more

Company replied

Rated 5 out of 5 stars

So we received two free samples of the Eden turkey and goose and the duck and herring gourmet kibble from Triyit. Our 17 and a half year old very spoilt mini dachund absolutely loved them both. Full... See more

Company replied

Rated 5 out of 5 stars

I have a cat with a damaged, very sensitive gut, so I wanted to find a high quality food that could cater for his needs after being on a veterinary single source for 2 years. I have just started him... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Store
  3. Pet Supply Store

About Eden Holistic Pet Foods

Written by the company

Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(4,099)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Changed my dogs tummy and saved his and our lives with massive improvement! Highly recommended

Changed my dogs tummy and saved his and our lives with massive improvement! Highly recommended !

26 May 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good afternoon Emma-Louise,

Thank you very much for your 5 star review!

We are delighted to hear that our products have been able to support your pet's dietary requirements and provide them with a benefit to their digestive health.

It is wonderful to hear that he is thriving on our foods, and we look forward to your next order with us, your custom is sincerely appreciated!

Have a lovely day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Easy to order

Easy to order. Lots of great good quality products. Quick delivery

24 June 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Thank you very much for your review Venn, it is sincerely appreciated!

We are pleased to hear that you have enjoyed our products and delivery experience when ordering from our website.

We truly look forward to seeing your pet continue to thrive on our products and we hope that you have a lovely day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick delivery. And my boys love there kibble. Thank you 🤩

24 June 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good afternoon Mark,

Thank you very much for your review, it is sincerely appreciated!

We are pleased to hear that you received a 5 star service with your delivery and customer service experience.

It is wonderful to hear that your pets are thriving on our food and we hope that you have a lovely rest of your day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Perfect for fussy dogs

We have a fussy one year old cocker spaniel and we really struggled to find a food she enjoyed. We tried everything but after a few days she’s get bored again. I came across Eden and bought some of the semi-moist sample packs - and she loved them. A month later and she still loves the semi-moist so finally, we’ve found a food!

Delivery is brilliantly quick and it’s worth every penny!

23 June 2026
Unprompted review
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good afternoon Simon,

We sincerely appreciate your 5 star review! It is wonderful to hear that our semi moist food has been able to support your dog's preferences and provide a nutritious diet.

Your custom with us is sincerely appreciated, and I hope that you have a lovely day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Good service and products packed well…

Good service and products packed well and fully recyclable. My Maine coone adores the duck and sardine dry biscuits. He also loves his variety of tinned cat food .

26 May 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Thank you very much for your review Maureen! We are pleased to hear that we have been able to provide you with a 5 star quality experience in all aspects of our service.

We look forward to seeing your cat continue to thrive on our products and if you need any support in the future, please do not hesitate to ask! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery and high quality food

24 April 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Thank you very much for your review. We sincerely appreciate your feedback and are delighted to hear we were able to provide you with a high quality service and product in all aspects.

If you require any support from us, please do not hesitate to get in touch and we will be happy to help. Have a wonderful day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

You can’t go wrong with Eden

You can’t go wrong with Eden, I changed my dog to it after rescuing her from an unhappy place. She bacterial stools and not energetic but since being on Eden there’s no going back. Great service and superb feedback when required.

24 April 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Thank you very much for your review! It is wonderful to hear that our products have been able to support your dog's diet and that you are able to see the benefits of our recipes firsthand.

We are truly pleased that we have been able to provide you with a 5 star service and we look forward to seeing your dog continue to thrive on Eden!

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Fabulous choice for my dog.

Fabulous choice for my dog.
No additives, this is very important as my dog can have itchy skin.
Prompt delivery

23 February 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Thank you very much for your 5 star review Paula!

We are delighted to hear that you are pleased with the quality of our products, and that our kibble is able to support your dog's needs.

We look forward to seeing your dog continue to thrive on our kibble, and if you need any further support, please do not hesitate to ask. :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Love love love Eden!

This is the 2nd time I’ve ordered from Eden and we just love it! My Labrador always looks forward to his dinner times. The quality is exceptional, the shipment is perfect, I cannot fault them. Love love love Eden. Highly recommend. You won’t be disappointed!

23 February 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Hello Nicola,

We are so happy to hear that our products have been able to support your dog's mealtimes and that you are pleased with our ingredient quality and delivery experience.

At Eden, we pride ourselves on sharing a high quality and nutritious meal with our customers, and we are delighted that this has been reflected on your experience.

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Dog food

Really good at being clear on ingredients and sourcing them

23 February 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good morning Janet,

Thank you very much for sharing your feedback about our products, we sincerely appreciate your 5 star review!

We are pleased to hear that we have been able to support your pet's diet with our food's quality ingredients, and we are always happy to help you if you have any queries.

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Eden Gourmet is an Excellent Food

I moved Coco onto the Eden Gourmet range when she was diagnosed with Follicular Lymphoma. This food immediately stabilised her gut symptoms and the specialists called it her miracle food! She has not had to start chemo and is so far doing really well. I’ve also now got Lulu my other Shih Tzu on it too and all her skin complaints have just cleared up!

1 January 2026
Unprompted review
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good morning,

Thank you very much for sharing a 5-star review for both Lulu & Coco's experience with our products. It is lovely to hear that our food has been able to support their diets, and is suitable for their needs. It is wonderful that you are able to see the benefits of our compositions first hand, and we look forward to seeing them both continue to thrive on our products in the future!

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Great company to deal with and…

Great company to deal with and deliveries are always on time. Super quality dog food, great choice.

26 January 2026
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Thank you very much for your review!

We are pleased to hear that we have been able to support you with a 5 star service, efficient deliveries & a high quality food for your dog. We hope that it is thoroughly enjoyed and we look forward to seeing your pet thrive on our products in the future!

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

My Cavalier King Charles dog her name…

My Cavalier King Charles dog her name is Bonnie was such a fussy eater. I tried from the cheapest to the most expensive wet dry food and she would not eat it I’ve been giving her Eden moist food for three weeks and she absolutely loves it. A coat is shiny and she seems to have more energy,

2 January 2026
Unprompted review
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good morning Annette,

Thank you for your 5-star review, it is sincerely appreciated!

We are so glad to hear that Bonnie is thriving on our semi moist kibble and that you are noticing a benefit to her overall condition and behaviour. It is lovely that our food has supported her with being engaged with her meals, and we look forward to seeing her continue to enjoy Eden!

Have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Quicker delivery than other places

Quicker delivery than other places

30 December 2025
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good afternoon Nick,

We sincerely appreciate your 5-star review of your experience with us, and are glad to hear that you have had an efficient delivery service on your recent order.

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service, products are very good, my little fussy dog eats the food happily and has no itching or tummy issues any longer.

30 December 2025
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good afternoon,

Thank you very much for leaving a 5 star review for your experience with us. We are delighted to hear that you are pleased with the quality of our products and that your dog is thoroughly enjoying their food!

We are glad that you are pleased with the quality of service we were able to provide and would be more than happy to support you if you have any queries in the future.

I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 4 out of 5 stars

Very good quality food

Very good quality food. Bit expensive but it's quality.

16 July 2025
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good morning Paul,

Thank you for sharing your feedback with us, it is sincerely appreciated. We are happy to hear that you are pleased with the quality of our products and we hope that the food is being enjoyed.

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

thank goodness for Eden.

I'm very happy with the service from Eden and especially from communication with Rhianna.
My Lhasa Apso Zosia is very happy with the semi moist food and the gorgeous treats.

28 November 2025
Unprompted review
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good morning June,

Thank you so much for your 5 star review, it was a pleasure being able to assist you with your first order!

I am glad to hear Zosia has been enjoying her food and I hope that she continues to thrive on Eden.

If you would like any assistance in the future, I am always happy to help, so feel free to get in touch :)

Have a wonderful day!

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

I fed my dog on the moist kibble for…

I fed my dog on the moist kibble for years

Swapped to raw and dried kibble as he liked it at my boarders then been around the houses and circled back about to reorder moist kibble again

You can smell the ingredients which show the quality

My dog is so happy to be back eating Eden

14 November 2025
Unprompted review
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Morning Lisa,

Thank you so much for sharing your experience! It’s wonderful to hear your dog has enjoyed the journey through different foods and is now happily back on our moist kibble.

We’re proud that the quality of our ingredients is noticeable, and it’s lovely to know your dog is thriving and enjoying his meals again. We are so happy to have you as members of the Eden Pack!

Tara Mason
Customer Care Coordinator

Rated 5 out of 5 stars

Great service

On ordering my Eden , it arrives well packed and safe. Orders usually arrive about 2 days afterwards.
My dogs love the kibble and the treats. Thank you Eden.

27 October 2025
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good morning Carolanne,

Thank you very much for leaving a 5-star review for your recent experience with us. It is sincerely appreciated! We are pleased to hear that your order arrived promptly and that the food is being enjoyed by your dogs.

We will pass on your positive feedback about the packing of our products to our warehouse team, and if we can offer any further support, please don't hesitate to get in touch.

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Rated 4 out of 5 stars

My puppy is a fussy eater but she loves…

My puppy is a fussy eater but she loves the wet food in gravy mixed with her own kibbles. She is not yet a fan of the Eden dry kibbles yet...hope in time, she will come to love it too.

11 October 2025
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Hi Jenny,

Thank you very much for taking the time to share your review with us, it is sincerely appreciated!

It is wonderful to hear that your girl is enjoying her mixed diet with Eden wet food playing a key part! If you would like any further support with potential kibble options that may suit her preferences, please don't hesitate to reach out to our team at info@edenpetfoods.com and we would be happy to help you.

Have a lovely day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

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