Eden Medical Clinic Reviews 

197
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a truly great experience with this company. People frequently praise the warm, welcoming reception staff and the professional doctors who always take plenty of time to clearly explain every single step of the procedure. Many customers share that they are genuinely delighted with their beautiful results and feel completely relaxed, comfortable, and well-cared-for during their visits. Some people were dissatisfied with their cosmetic treatments, noting disappointing outcomes or lingering issues without any noticeable improvements. Some other individuals also mentioned experiencing unexpected physical complications and felt completely unsupported when trying to get proper assistance or follow-up care afterwards.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as welcoming, informative,... See more

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction, praising... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers express great delight and... See more

User experience

Customers expressed great satisfaction, highlighting lovely appointments, friendly staff, and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just love attending Eden Medical Clinic Cork. From the moment I step foot in the clinic it is such a warm and welcoming vibe. Girls on reception are so helpful and polite, Dr. Ashling is amazing, so g... See more

Company replied

Rated 5 out of 5 stars

EVERYTHING WAS EXPLAINED, from start to finish. I knew exactly what was going to happen, which eased my nerves. Dr Ali explained the procedure and the surgeon did exactly what was explained. I was ver... See more

Company replied

Rated 5 out of 5 stars

Very welcoming environment, Clinic is always clean and cosy. Doctor took time to listen to me and really feel I got a tailored treatment. Great value for money and never an issue to get back for a rev... See more

Company replied

Rated 5 out of 5 stars

Loved my experience at Eden medical Carlow, called and booked my appointment with Katie she was super friendly and helpful and answered all my questions. My appointment with Dr. Yuri was great she rea... See more

Company replied


Company details

  1. Medical Clinic
  2. also in
  3. Plastic Surgeon

Written by the company

Welcome to Eden Medical Clinic, a group of state-of-the-art medical aesthetic clinics in key locations across Ireland. We are located in Cork, Adelaide Road Dublin, Sandyford Dublin, Limerick, Galway, Kerry, Kilkenny, Waterford, and Belfast. Led by our team of highly qualified medical clinicians, we offer a wide range of safe and effective non-invasive anti-ageing aesthetics that make the most of an extensive portfolio of market-leading technologies. Our ethos is simple – we work to boost confidence and subtly enhance natural beauty with a select number of treatments. We want you to leave our clinics looking and feeling nothing short of fabulous.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(197)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't recommend the overall…

Couldn't recommend the overall experience more. The staff in the Galway clinic were great. The consultation was very informative and procedure explained in detail. I was reassured throughout and what could have been quite a daunting experience was very comfortable and straightforward!

5 January 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Sinead, Thank you so much for your 5 Star review and your comments, we look forward to seeing you again soon, Team Eden x

Rated 5 out of 5 stars

GALWAY

GALWAY: I attended Eden and saw Dr. Laura for just a slight lip enhancement. She was very knowledgeable and gave me the results I wanted.

20 December 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Una, We really appreciate you taking the time to share your five star rating with us. I will be sure to pass on your feedback to Dr.Laura. Warm regards, Team Eden

Rated 5 out of 5 stars

Great clinic.Thank you so much

25 November 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi, we are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx

Rated 5 out of 5 stars

Great as always !

I had a great experience today. Amanda at reception is so lovely so helpful. I had a treatment done by Dr Madeline so professional and efficient. I got all the info I needed and more ! Looking forward to my next visit 😊

6 October 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Amanda,
We are delighted to hear that you were so happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx


Rated 5 out of 5 stars

Galway Clinic

The clinic is a very nice place and it's very clean. Doctor Saoire made feel very secure and calm at the process of my lip fillers, and I am extremely happy with the results, my self confidence improved instantly. The receptionist was very nice as well. Excellent service!!

30 September 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Antonia, We are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical

Rated 5 out of 5 stars

Fabulous experience with Dr miriam in…

Fabulous experience with Dr miriam in the limerick clinic today. She made me feel at ease and carried out the procedure in the most caring professional way. Her attention to detail was amazing and she ensured I was happy every step of the way.

29 September 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Eimear, thank you for your lovely feedback. We are delighted you got on well and cannot wait to share this with our Limerick ladies. Best wishes, Eden Medical x

Rated 2 out of 5 stars

Got Botox done in May I went for frozen…

Got Botox done in May I went for frozen look in three areas and had movement after 7 weeks.
Have been going to Eden for three years and feel I didn’t get the service I paid for.
Will not be returning

24 May 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi, we are so disappointed to see you were not happy with your last treatment I would really appreciate if you could contact us to give us the oppertunity to look into this for you. We offer complimentary reviews 2 weeks post treatment incase any adjustments need to be made. Please give me a call on 0874283984 and I would be more than happy to help. Warm regards, Tara - patient relationship manager.

Rated 5 out of 5 stars

Overall great experience

I loved attending the Eden Clinic at Galway. The reception staff were so welcoming and very helpful, they couldn’t have been more pleasant.
Dr.Sarah was super both at my consultation and my procedure appointment. I couldn’t recommend her more, she was calm, reassuring and overall so lovely to deal with.

I am very satisfied with the results and look forward to dealing with Eden Clinic again in the future.

30 August 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Olga, we are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx

Rated 5 out of 5 stars

Five star service

Five star service. I couldn't be happier with my visit to Eden Medical today. Lovely consultation with the Dr. with everything explained perfectly well. I was helped to feel at ease and confident in my choice. Genuinely no pain: literally just a scratch. I was so nervous!! Really can't recommend this place enough. Dying to see how the results progress!!#gummysmiletreatment

22 August 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Ciara, thanks for your lovely feedback! We cannot wait for you to see your results too and look forward to seeing you in the future. Best wishes, Eden Medical x

Rated 5 out of 5 stars

Professional clinic

I have been attending Eden Medical in Galway for the past two years and have received many treatments from the clinic. The ladies are always very professional and hold themselves to a very high standard. They always explain the treatments I will be receiving very well and make me feel very comfertable. A very classy and well organised clinic. Looking forward to my next treatment in the clinic.

20 August 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Good morning Megan, Wow what a gorgeous review!! Thank you kindly for taking the time out to send us such a lovely review. The girls in Galway will be thrilled. We are delighted that you are so happy with your treatments and we cannot wait to see you again very soon, Warm regards from all at Eden Medical Team xx

Rated 5 out of 5 stars

I'm just back from anti wrinkle…

I'm just back from anti wrinkle injections with Dr. Ciara she was so lovely and professional. The staff is very nice too. I will be back soon

16 August 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Regiane, we are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx

Rated 5 out of 5 stars

Eden medical Killarney

Second time back to Eden Medical Killarney with the fabulous Dr. Grainne after an amazing result with my first set of lip filler and couldn’t be a more pleasant experience once again. Professional, relaxing and comforting experience by all the staff.

16 August 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Rebecca, we are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx

Rated 5 out of 5 stars

Fantastic service

Friendly, welcoming and efficient

6 August 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Loraine, we are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx

Rated 1 out of 5 stars

Have been to Eden Limerick for AWI…

Have been to Eden Limerick for AWI approx 5 times in past but won’t be returning they have increased prices significantly’ I always paid extra for strong but last time it didn’t even last 12 weeks & I was charged extra for a snr dr too which is a racket very disappointing eden !!!!

5 May 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hello Helen,

We were so sorry to hear that you felt you experienced a less than satisfactory visit with us recently. Patient satisfaction is always a number one priority for us as a small business. As cost prices are rising we have had to implement a slight increase to our prices however at your last visit with us you were not charged extra for a senior Dr and did not attend a review appointment. We offer a complimentary review for every AWI appointment free of charge so that if any adjustments need to be made, they can be 2 weeks post appointment.

Very happy to chat further with you Helen and very much hope to see you back,

Best wishes,
Eden Medical Care Team

Rated 5 out of 5 stars

So friendly and welcoming …

So friendly and welcoming very professional the place looks so modern and MAEVE my doctor was excellent at explaining everything so happy to have found eden medical for my anti age treatment

18 July 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Mags, we are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx

Rated 5 out of 5 stars

Miriam from the Galway clinic is so…

Miriam from the Galway clinic is so friendly, so informative and so helpful and only wants the best for you. Overall happy with experience and am a returning customer.

14 July 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

HI Iveta, thank you for leaving us such lovely feedback. Looking forward to seeing you again in the future. Best wishes Eden Medical x

Rated 1 out of 5 stars

I’m so disappointed with service in…

I’m so disappointed with service in Eden Galway. I had my Botox done and job was not too bad jus one of my eyebrows dropped a little. So I came back and i got more botox. was not perfect but i was quite happy with the results. I recommended Eden to my aunt. So we booked appointments and we went there together as she had no English. we asked for eyebrow lift because her eyes looked tired. After week one eyebrow drops a lot and other lifted . So we came back and they added a little more saying it will help to lift. But it dropped even more. So her vision got affected. She looks very bad. She has family reunion in few week. And she is soooo sad. I feel sooo guilty for recommending. Just wanted to share this story that bad Botox happens to.

24 June 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Donata,

Many thanks for your feedback, we are sorry to hear that you felt this was how your aunts experience went on the day. We always strive to ensure our patients are happy with their experience in the clinic it's a number one priority for our team. Following our call, which we very much appreciate you taking us through your perspective on how Anti Wrinkle has its pro's and con's and it is not a reflection on Edens' clinicians. That said Donata we are absolutely committed to turning this around for your aunt and ensuring she has a fantastic experience.

We would love the opportunity to be able to do this. I hope to chat to you further and very much appreciate your feedback and we truly hope to see both yourself and your aunt back Donata.

Best wishes,
Eden Medical Care Team

Rated 5 out of 5 stars

Amazing

Easy appointment, welcoming staff, and talented employees! I was thrilled!!! I will be back for sure!!!

13 July 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Kesja,
Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

My experience at Eden Medical Clinic…

My experience at Eden Medical Clinic was excellent, I felt so calm and at ease. The staff were all so helpful and approachable and everything was spoken through with me in detail. I thoroughly enjoyed the experience and would highly recommend Eden.

13 July 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Leanne,Awe you are too kind, thank you so much for your 5 star review and such lovely comments.We are so delighted that you enjoyed your experience and we look forward to seeing you again. Wishing you all the best, Eden Medical Team.

Rated 5 out of 5 stars

So happy with my visit and my results

So happy with my visit and my results. The clinic itself is fab and so clean, the lady on reception was so friendly and helpful. I got Botox and lip filler with Dr Emma. She talked me through everything so well and made me feel so comfortable and at ease. I’m absolutely delighted with my results, they exceeded my expectations. Will definitely be back and recommending to everyone. Thanks for a great experience.

5 July 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Ana, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your first experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look