edelkrone Reviews 328

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional build quality and thoughtful engineering of the products, highlighting their sturdiness and reliability for various photography and filmmaking needs. Many find the products to be innovative, easy to set up, and capable of delivering professional-quality results, even for solo creators. The customer service is frequently described as responsive, helpful, and professional, with many appreciating the personalized support and timely assistance. However, some people experienced issues with product flexibility and angling options, finding them less versatile than expected for certain shots. A few reviewers also reported problems with customer service, citing unresponsiveness, conflicting information, or difficulties with returns and replacements. Additionally, some customers noted that certain products, like the Dolly One, had limitations in movement and design, making them less practical for specific environments.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing them as well-made, sturdy, and... See more

Quality

Users describe positive interactions with quality, frequently praising the products as sturdy, reliable, and... See more

User experience

Customers generally report positive experiences with the user experience, highlighting the intuitive setup,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the support team's... See more

Service

Clients share positive opinions on service, with many reviewers describing it as unparalleled, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Slider works fantastic, highly recommend! They helped me navigate how to work with FedEx to get customs the paperwork needed to easily import their product. Worth noting they ship from Turkey so it... See more

Rated 5 out of 5 stars

I purchased the Flextilt Pro and Flextilt Prime for use with my macro photography. I am impressed with both. With macro photography (of mosses and other things small), you are always challenged wit... See more

Rated 5 out of 5 stars

I’ve been using Edelkrone gear for just a few months, but it’s already become one of my favorite parts of my workflow. The design is super clever, the build quality feels premium, and everything... See more

Rated 5 out of 5 stars

Edelkrone produces one of the best motion control systems out there. Their heads work flawlessly, as with the combination of the Jibone, achieving shots hard to duplicate without their system. Machine... See more


Company details

  1. Cinema Equipment Supplier

Written by the company

At edelkrone, we take great pride in our reputation as one of the leading manufacturers of content creation solutions based in Ankara, Turkiye. Since our inception in 2008, we have been dedicated to introducing innovative and unique products that make capturing stunning visuals with a camera easier and more efficient. From camera slides and stands to cutting-edge camera motion control systems, we have something for every type of filmmaker and photographer. Our mission is to design and create products that not only enhance the user experience, but are also aesthetically pleasing and user-friendly. We understand the importance of having a user-centered design approach and are constantly working to improve our products to meet the ever-evolving needs of our customers. As the world of video content production continues to evolve at a rapid pace, we at edelkrone remain at the forefront of innovation. Our understanding of the art of storytelling and the changing landscape of video production allows us to stand by our customers, providing them with the tools they need to remain competitive and continue to create captivating and impactful content.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

328 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

The Edelkrone StandPLUS Pro is…

The Edelkrone StandPLUS Pro is absolutely fantastic. It's exactly as advertised. It is well-built, easy to set-up, break down, and wonderful to use.

Unfortunately, my first one arrived damaged during shipping and unuseable. Getting a response from Edelkrone took a few days and several messages to their social media accounts. When they finally responded, I was told they had sent an email a day prior about my issue, but they had sent another. I checked all of my folders but there was no email from the day prior, only the email they had sent that day. Regardless, once customer service was aware of the issue, they immediately shipped a replacement and a shipping label to return the defective unit.

I would highly recommend the StandPLUS Pro to anyone who needs a tripod that is easily transported, quick to set-up, and is well built.

5 January 2026
Rated 5 out of 5 stars

Precise. Compact. User friendly.

Precise, user friendly motion control that makes high level camera moves and control accessible to entry and mid level productions. I greatly appreciate the ease of the interface on the app and devices, and customer support is always forthcoming with advice or troubleshooting should questions or concerns arise.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

The True Definition of Premium

Working with Edelkrone has truly been the definition of “premium” for me. The product quality, craftsmanship, design intelligence, and on-set practicality make a direct, measurable difference in professional production workflows. Both on set and in everyday use, you can feel the confidence that comes from solid engineering and reliability.

The ordering process, packaging, and overall brand experience are just as refined as the products themselves. Edelkrone’s attention to detail elevates the experience beyond simply “buying gear” and turns it into a long-term equipment investment you can genuinely trust.

In short: a brand that never compromises on quality, understands professionals, and reflects that understanding in everything it builds. I recommend Edelkrone without hesitation.

15 December 2025
Rated 5 out of 5 stars

Truly high-quality and reliable products...

Truly high-quality and reliable products. Excellent customer service. Got my hands on the SliderPlus V6 and vertical module and I use it in every video. Excited to see what they come with next - 10/10 would recommend to any solo filmmaker to add smooth cinematic motion to their videos.

6 December 2025
Rated 5 out of 5 stars

Great communication and product…

Great communication and product support. The team at edelkrone clearly prioritizes professionalism and giving the customer the best experience possible. Their products are top tier, and are a whole level above anything else on the market. Edelkrone completely changed the way I shoot content and has made my workflow so much more efficient.

24 June 2025
Rated 5 out of 5 stars

The product quality is absolutely…

The product quality is absolutely outstanding. They responded to all my questions with great patience and professionalism, both before and after the purchase. A very reliable company with an excellent service approach. Thank you

8 December 2025
Rated 5 out of 5 stars

The innovative engineering from…

The innovative engineering from Edelkrone is clearly designed by people who understand real-world shooting. Everything feels playful to work with while still being rock-solid, which makes experimenting with new camera angles faster and more fun.

7 November 2025
Rated 5 out of 5 stars

Edelkrone Great Gear. Big Impact.

Edelkrone Packshot Bundle has completely elevated my product films. The motion is smooth, precise, and cinematic, instantly adding premium value to every shot. Rock-solid build, smart modular design, and effortless repeatability make it perfect for professional packshots. A true game-changer for commercial filmmaking.

18 August 2025
Rated 5 out of 5 stars

Reliable gear with smart design and solid performance

I’ve been using Edelkrone equipment for professional product and cinematic shoots, and overall the experience has been very solid.
The build quality is excellent, the engineering is clearly well thought out, and the products feel designed by people who actually work on set. Tools like their sliders and motion systems save time while allowing very precise and repeatable movements, which is crucial in professional workflows.
Customer support has also been responsive and helpful whenever I had questions about setup or compatibility. Shipping to Europe was smooth, and everything arrived well packaged.
Overall, a strong brand with innovative solutions for filmmakers and content creators.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

The DollyPLUS v2 has become the…

The DollyPLUS v2 has become the backbone of my VFX workflow. For large-scale projects where precision and repeatable moves are non-negotiable, this gear delivers every time. It allows me to execute complex shots with ease, significantly saving time in post-production.

13 June 2025

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