Eddie Wright Car Supermarket Reviews 

2,262
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and friendly, making the car buying process simple and easy. Many people highlight the excellent service received, noting a smooth, efficient, and hassle-free experience with no pushy sales tactics. The user experience is frequently described as positive, with customers appreciating the clear explanations and the overall enjoyable process of purchasing a car. However, some people were dissatisfied with the customer service and the product itself, citing issues with communication, unaddressed faults, and a lack of professionalism. Reviewers mentioned discovering faults with cars after purchase, experiencing poor aftercare, and encountering problems with charging cables or missing parts. Some customers also reported long waiting times, unprofessional conduct, and a lack of support when issues arose after purchase.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction with the... See more

Product

People report ambiguous experiences with product, with many expressing satisfaction with their new cars,... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as smooth,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mark made buying a car a very simple and easy experience. He explained all the processes in detail but without going overboard. He was very knowledgeable abd any questions we had were answered in fu... See more

Rated 5 out of 5 stars

Can’t fault the service that we received from Lewis whilst buying our new car. No pushy sales tactics used, he listened to what we wanted and gave options. Made the experience of buying a car a breeze... See more

Rated 5 out of 5 stars

We had a very positive experience purchasing a car with Lewis. We viewed the car mid-week after work and Lewis had a lot of time for us to deliberate and to test drive, we put the deposit down and ca... See more

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more


Company details

  1. Used Car Dealer

Written by the company

Car Supermarket


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(2,262)

265 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Goode service.

Just purchased a car from this dealership. Customer service from Dave Burdett was brilliant, answered all of our questions/queries and was a lovely gentleman.
Would recommend.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Mark at Scunthorpe has been great…

Mark at Scunthorpe has been great throughout. He has been really helpful and ensured everything was understood for buying a new car. Helpful throughout any previous issues we have had with other cars too. Would recommend to others

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service would highly recommend.

Can’t fault the service that we received from Lewis whilst buying our new car. No pushy sales tactics used, he listened to what we wanted and gave options. Made the experience of buying a car a breeze. Would definitely recommend Eddie Wrights in Scunthorpe (and Lewis) to anyone in the market for buying a car.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Really smooth and easy experience…

Really smooth and easy experience buying a car. I went in knowing what I wanted and they were more than helpful making the buying process simple and quick. Really good value and Lewis was helpful and ready to answer any question I had.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience at Eddie Wright

We needed to buy an automatic as a first car and went to look at Eddie Wright. They have so mamy cars we asked the questikn and a sales man, Dave Burdett we extremely helpful, we settled on two cars, test drove both and bought one. Dave made the process easy while being structured. We couldn't be happier, thank you Eddie Wright's and especially Dave Burdett.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

No hassle car buying experience

We were able to freely look around all cars without any hassle. We went away to think and came back later on.
We had picked the car we wanted and Alex looked after us.
He was absolutely brilliant no hassle at all. Part exchange for our car to a price we were happy with too.
We set a date and time to pick the car up Alex was there to oversee our pick up, again no hassle and car was in pristine condition.
We are extremely happy with the whole experience
Can highly recommend coming here.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased a few cars from Eddie…

I have purchased a few cars from Eddie Wright and their prices are fair and their sales executives are very polite. I have just bought another car, and at no point was I pressured or pushed into the sale unlike some other dealers I have dealt with in the past. Finance all went through great and my sales executive Mark Smith was a pleasure to deal with. I will definitely be back when it is time to purchase my next car. I highly recommend this dealership!

10 January 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with Mark…

I had an amazing experience with Mark whe purchasing my new car. Everything was so easy and Mark was so helpful guiding me through the entire process ensuring to be extremely thorough. Thank you so much to Mark and the Eddie Wright team for being so helpful!

9 January 2026
Unprompted review

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