Eddie Wright Car Supermarket Reviews 

2,263
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their helpfulness, professionalism, and friendly approach, making the car buying process smooth and stress-free. Reviewers appreciate the seamless and efficient journey, often highlighting clear explanations, the absence of pushy sales tactics, and well-prepared new cars that looked brand new. However, some customers noted issues with communication and support after the sale, feeling ignored or lacking empathy. A few also experienced vehicles developing faults shortly after purchase, causing inconvenience and dissatisfaction with the aftercare.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and... See more

Service

Users describe positive interactions with service, with many reviewers praising the helpfulness and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their new... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the relaxed and smooth... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t fault the service that we received from Lewis whilst buying our new car. No pushy sales tactics used, he listened to what we wanted and gave options. Made the experience of buying a car a breeze... See more

Rated 5 out of 5 stars

We had a very positive experience purchasing a car with Lewis. We viewed the car mid-week after work and Lewis had a lot of time for us to deliberate and to test drive, we put the deposit down and ca... See more

Rated 5 out of 5 stars

Mark at Scunthorpe has been great throughout. He has been really helpful and ensured everything was understood for buying a new car. Helpful throughout any previous issues we have had with other cars... See more

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more


Company details

  1. Used Car Dealer

Written by the company

Car Supermarket


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(2,263)

266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 would recommend

Bought a car here, which ive collected today Mark Smith went above and beyond to make the deal happen. The new car looks great has being fully valeted and serviced including brake disks and pads which is a fantastic added touch. They gave a fair and reasonable price for my part exchange and helped with all aspects of the swap. 10/10 would recommend extremely happy with all aspects of the service.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service from David Burdett at Eddie Wrights

I was dealing with David Burdett and he just made the whole process from start to finish really easy. Nothing was a hassle. Everything was clearly explained and he was really friendly. The car I bought was well priced and was exactly as described on the website when I collected it. I honestly can’t fault the service I received.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick and smooth purchase

Purchased a car recently which was a quick and smooth process from finding a car i liked online to test driving it the next day. Lewis Bye was a lovely salesman throughout the whole process. Highly recommend.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly efficient service …

Lewis Bye looked after us in a friendly and efficient way. He was not pushy but answered all our questions very patiently. He approached the sale in a customer focused manner and gave us all the information we needed. We would highly recommend Eddie Wright.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Dave Burdett helped us to buy our first…

Dave Burdett helped us to buy our first car! He was so knowledgeable about the car and helped us every step of the way. He was really kind and so easy to talk to. If we ever need a new car again, we are coming straight back to Dave!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Dynamic Duo - Gary & Liam

We visited Eddie wrights and had the absolute pleasure of having Gary support us. Gary put us at ease from the very beginning, his sheer professionalism and knowledge helped us decide on our beautiful car! Unlike sales people we have dealt with in the past, there was no pushiness or spiels. We were given honest advice and was encouraged to find the vehicle best for us and our family…. And we found it! Nothing was too much effort for Gary - if you are visiting here track him down!
Also a massive shout out to Liam in the finance department .. nothing was too much trouble!
Thanks for everything guys!!! Mike & Mel.

14 February 2026
Unprompted review

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