Ecwid by Lightspeed Reviews 

436
•
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give -5 stars, I would. They increased the price of the subscription from 150 to 350. Once I canceled the subscription, even tho I still had 2 weeks before the renewal date, my website go... See more

Rated 5 out of 5 stars

Ecwid is great. I was helped immediately when asked for assistance and they even gave me 1 free month membership after I paid for a year service. Unlike other companies Ecwid seems to reall... See more

Rated 1 out of 5 stars

Sudden increase less than 2months with too many restrictions for a £30 per month e-commerce platform I have a store with Shopify and I pay £25 monthly with more e-commerce solutions Eg being able... See more

Company replied

Rated 5 out of 5 stars

Ecwid is not just a shopping cart but a full system including website backed up by a helpful team. We had a specific courier company we wanted to use and Ecwid met my needs with an integrated Api. The... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

Ecwid by Lightspeed is a hosted cloud commerce platform used by hundreds of thousands of merchants in 175 countries, 50 languages and offers the easiest way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, you get everything you need to start selling online in minutes. Easily embedded into any web presence and leading POS systems, you can market, merchandise and sell products and services from multiple online stores with mobile management and point-of-sale integration anywhere at any time. Start selling now with Ecwid!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(436)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I TOTALLY LOVE Ecwid

I TOTALLY LOVE Ecwid! I was searching for a website builder that was totally user friendly because I am not that tech savvy. I was able to build my website quickly, add photos, descriptions and integrate it seamlessly with my SQUARE account and social media. They also give you little tips here and there on how to build your business. The rest is up to you and the sky is the limit!

8 March 2021
Rated 5 out of 5 stars

I absolutely love this ecommerce…

I absolutely love this ecommerce platform and would recommend it to anyone looking to lauch an online business!! I was able to have my store setup and ready to take sales in 10 mins. The site is easy for my customers to navigate through and I love the automated emails that are in the system.

8 March 2021
Rated 5 out of 5 stars

Very simple and practical

Very simple and practical, both on using the website or editing your own site. Both website and application are very nicely done. Really helpful for new users, as there are many guidelines. Offers a variety of billing plans, which other platforms don't.

8 March 2021
Rated 5 out of 5 stars

Easy to set up, clear instructions and helpful support

Ecwid has been easy to set up and manage by online store from nothing. Their help articles are up to date and clear, even providing some specific examples when there are varying options.

The free plan is great for getting going, but you may find you quickly need to upgrade to Venture as soon as you do any sort of volume through Ecwid.

The support is quick and friendly.

22 February 2021
Rated 5 out of 5 stars

Love this site very easy to use

Love this site very easy to use, I do wish there was a,spot to credit a customer if they were overcharged on something, or dissatisfied with a product, I also would like to see a checkbox for amount needed next to each scent option

15 February 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look