Ecowoodwear Reviews 

80
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning craftsmanship and quality of the watches and their presentation boxes, often describing them as beautiful, unique, and impressive gifts. Many appreciate the product's lightweight feel, stylish appearance, and comfortable wear, highlighting the attention to detail and overall excellent quality. The customer service is frequently highlighted as exceptional, with people noting the responsive, helpful, and personalized approach from the company. Reviewers are particularly impressed with the quick response times and the smooth user experience, with many receiving regular updates regarding delivery. However, some customers experienced longer than expected delivery times, with some watches arriving later than anticipated or being shipped from China without prior mention on the website. A few people also noted that the watches, while beautiful, felt plasticky or had issues with condensation when exposed to water, despite careful use.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, often praising the unique design,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers expressing satisfaction with... See more

Order

Users describe positive interactions with order, with many customers finding the ordering process easy and... See more

Customer service

People report positive experiences with customer service, often describing it as the best they have ever... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely stunning craftsmanship and quality of both the watch and presentation box. The regular updates from the company regarding delivery were above and beyond. Couldn’t be more impressed with my... See more

Company replied

Rated 5 out of 5 stars

I cannot be more complimentary of this company. I bought the watch for my bestie and she absolutely loves it (now I’m jealous because I want one!) I emailed them about the watch and they responded wi... See more

Company replied

Rated 5 out of 5 stars

I brought the watch for my husband for Christmas. It arrived in plenty of time and looked stunning. I was slightly concerned ordering off a website as my husband has quite large wrists and struggle to... See more

Company replied

Rated 5 out of 5 stars

Unfortunately I had to contact Ben about the engraving on the bracelet I ordered. Emails were answered promptly and politely and a new bracelet has arrived with the correct engraving. The bracelets a... See more


Company details

  1. Clock Watch Maker

Written by the company

🔥 EcoWoodWear – Not Just a Watch. A Statement. At EcoWoodWear, we don't just sell watches – we sell identity. Crafted from real wood and built to stand out, our timepieces are made for those who move different. Inspired by nature, designed to elevate your style. Our mission? To bring premium, bold wooden watches to the scene – without the crazy price tag. Every piece is lightweight, eco-conscious, and guaranteed to turn heads. Wear something they’ll remember. Wear EcoWoodWear.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(80)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Overpriced Chinese watch that looks nice

Update after reading response to review: the backstory is a scam or at least misleading, Eco Wood Wear is not a Danish company that has been around for a long time as suggested by the description. The photos used are all AI generated, the photos of actual storefronts are fake, there are no Eco Wood Wear stores in Denmark at all, and I doubt there is actually a founder named Ben. The description on the website that each watch is "crafted" from sustainable wood is a gross overstatement as minimal wood is used in the watch, it is mostly plastic, fabricated in and shipped from China. There is nothing wrong with Chinese cheap watches, but don't pretend to be a high end European brand just to scam people out of a couple hundred dollars.

Original review: The watch (Sentinel Brown) looks cool and unique and comes in a nice wooden box, but the watch feels very cheap and plasticky. Doesn't feel (or weigh) like real wood at all. Also, the website says it's a Danish company, but it's all AI generated pictures and the watches actually come from China. I think the whole website and company backstory is a scam. I hope the watch will work well over time (I just received it)

18 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Jasper,

Thank you for taking the time to share your experience. I’m genuinely sorry to hear that the watch did not meet your expectations in terms of feel and weight. Everyone experiences materials differently, and I understand that this can be disappointing.

To clarify a few important points: our watches are made using natural wood combined with internal components for durability and reliability. Because of this, they will not feel the same as solid hardwood objects, even though real wood is used in the design.

Regarding our brand story: Eco Wood Wear is a European-designed brand, and to keep our products accessible worldwide, we work with international production partners. This is something many modern brands do, and it does not mean the product or company is a scam. We never intend to mislead customers, and transparency is important to us.

That said, I’m sorry that your experience left you feeling unsure. If you ever run into issues with the watch over time, please know that we stand by our products and are always willing to help.

Wishing you all the best,
Ben

Rated 5 out of 5 stars

Arbore Blue watch and Mystic Sky bracelet

I ordered the Arbore Blue watch and Mystic Sky bracelet. They surpass all my expectations, color is perfect. Love the gift boxes.

17 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Grendaliz,

Thank you so much for sharing this. I’m really happy to hear the Arbore Blue watch and Mystic Sky bracelet exceeded your expectations and that you loved the colors and gift boxes.

It means a lot to us that you took the time to leave this review. Enjoy wearing them!

Best regards,
Ben

Rated 5 out of 5 stars

Beautiful product, lovely people

The people behind this company are wonderful humans who absolutely go out of their way to ensure you receive a beautiful, handcrafted product. Plus they have the patience of saints!

19 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Lisa,

I’m really sorry to read this, and I completely understand why you’re disappointed. Receiving a gift that doesn’t meet expectations especially after waiting weeks is incredibly upsetting, and the engraving issue you mention is absolutely not acceptable.

If part of the engraving is missing or incorrect, that is fully on us. This is not the standard we aim for, and I genuinely apologise for the experience you’ve had.

I would really like the chance to make this right for you. Please reach out to us directly at our support email with your order number so we can look at a proper solution together, whether that’s a replacement, correction, or another fair resolution. You won’t be ignored or brushed off.

Thank you for taking the time to share your feedback. Even when it’s hard to read, it helps us do better.

- Ben

Rated 5 out of 5 stars

Delivery took a little longer than…

Delivery took a little longer than expected but it is just before Christmas so not a problem. and omg it looks stunning both the watch and box my son will love this on his birthday now to choose one for son number 2 would 1000% recommend to anyone

16 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Penni,

Thank you for your understanding and for such a kind review. You’re absolutely right, this time of year can cause delays, and we really appreciate your patience. I’m so glad to hear that both the watch and the box look stunning and that your son will love it. Good luck choosing one for son number two, I’ll be happy to help if you need any advice.

Best regards,
Ben

Rated 5 out of 5 stars

Absolutely amazing customer service and…

Absolutely amazing customer service and support. My husband’s watch arrived in plenty of time, and it was even more impressive in person! Absolutely worth every dollar, and the customer service is top notch! Will be ordering more!

13 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Sheena,

Thank you so much for this incredibly kind review. It truly means a lot to us. I’m really happy to hear that your husband’s watch arrived on time and that it exceeded your expectations in person. Knowing it was worth every dollar and that you felt well supported makes all the hard work worthwhile.

We’d love to welcome you back anytime, and thank you again for taking the time to share your experience.

Rated 4 out of 5 stars

I really love the product that i…

I really love the product that i purchased and would recommend to a friend if they were looking for a gift that was a little different and unique at the same time.

12 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Amanda,

Thank you so much for your lovely words. It means a lot to hear that you really love your watch and that you’d recommend us to a friend, that’s the highest compliment we can receive.

We’re so glad you chose something unique and meaningful, and we hope it brings a smile every time it’s worn.

If you ever need anything or have questions in the future, I’m always here to help.

Warm regards,
Eco Wood Wear Support

Rated 5 out of 5 stars

Absolutely stunning craftsmanship

Absolutely stunning craftsmanship and quality of both the watch and presentation box. The regular updates from the company regarding delivery were above and beyond. Couldn’t be more impressed with my experience. Best online retailer I’ve had the pleasure of dealing with. My partner is going to be blown away by his watch! Thank you Ecowood team!

11 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Kathy,

Thank you so much for your beautiful review. it truly made our whole team smile. We put a lot of love into every watch and presentation box, so hearing that the craftsmanship impressed you means the world to us.

I’m also really happy that the delivery updates made your experience smooth. Your partner is going to be blown away by the watch, and it means a lot that you chose us for such a special gift.

Thank you again for your kindness and trust.
Wishing you a wonderful Christmas!

Warm regards,
Eco Wood Wear Support

Rated 5 out of 5 stars

Very nice customer service 👌

Very nice customer service 👌. The watch I've bought is just brilliant. I love it. Comes in a very nice wooden box aswell. Definitely recommend this company🙌

26 November 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Lena,

Thank you so much for your kind words. I’m really happy to hear you love the watch and the wooden box as well. It means a lot to us that you took the time to share your experience.

If you ever need anything or have questions in the future, I’m always here to help.

Warm regards,
Ben

Rated 5 out of 5 stars

Claims to be handmade but ships from China

Update 04/12 - The watch arrived and my worries were entirely unfounded. I ordered the Abore Blue and it's a great looking watch, the blue and the wood compliment each other incredibly well and it has a nice weight to it too.

It also comes in a very nice solid feeling two tone wooden box with brass fittings. I would definitely recommend them if you're on the lookout for a wooden watch.

Original review 26/11
The site says the company started in Denmark, has a nice photo of a shopfront and offers free shipping. I recently received my order and shipping confirmation and it's being shipped from china of which there is no mention of on their site.

I'll update this review when my watch arrives to say if it matches what they claim to be selling or is just overpriced Chinese junk.

26 November 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Adam,
Thank you for sharing your feedback and for placing an order with us. We understand your concern and we are here to help.

Your watch has already been shipped and is currently on its way. Our logistics process uses international fulfillment to ensure that every order is handled quickly and efficiently, which is why your tracking may show an overseas dispatch.

Once your watch arrives, we are confident you will be satisfied with the quality. If you have any questions during the delivery, please feel free to contact our support team at any time.

We appreciate your patience and look forward to your updated experience once the watch has been delivered.

Rated 5 out of 5 stars

Better than expected

It arrived as expected and the watch was better than I imagined

4 November 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Kristy,

That’s so great to hear! We’re thrilled the watch exceeded your expectations — thank you for taking the time to share your experience. 😊

Warm regards,
Ben
Eco Wood Wear

Rated 5 out of 5 stars

Good time for delivery beautiful product

Good time for delivery beautiful product

10 October 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Melody,

Thank you so much for your kind words 🌱 We’re happy to hear the watch arrived on time and that you love the product!

Best wishes,
Ben&Emma

Rated 5 out of 5 stars

Awesome company

I cannot be more complimentary of this company. I bought the watch for my bestie and she absolutely loves it (now I’m jealous because I want one!)
I emailed them about the watch and they responded within an hour and were very polite and courteous and resolved my query immediately. Trust me you won’t be disappointed if you order from these lovely guys. Thank you

7 October 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Kerry,

Wow, thank you so much for your amazing words! Reading this truly made our day. We’re so happy your bestie loves the watch — and we think you definitely deserve one too 😉 Your kind words about our service mean a lot to us.

Thanks again for taking the time to share your experience it really motivates our small team to keep doing what we do

Warm regards
Ben/Emma
Eco Wood Wear

Rated 5 out of 5 stars

Excellent communication

Excellent communication.
Fast delivery, and the product is outstanding. Extremely happy with my experience and would highly recommend to anyone.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service is fantastic.

The watch was delivered as advertised. It is an unique and beautiful watch. It took some care for me to adjust the band using the simple tool that came with it but once I got the hang of it, adjusting the band was easy.
I was a bit concerned ordering a watch from overseas as this was my first time. But I was relieved when they contacted me and ensured that I can track the delivery process.
Because it is made of wood, I wondered how it would fare when exposed to water. I was careful that I did not shower with it on or go swimming etc. But when I was washing my dishes (with care) where the watch was never submerged, even this action caused the watch to condense under the watch case. The condensation would not go away. I emailed Ecowoodwear and Ben immediately responded back.
After a bit of back and forth with them trying to understand how I used the watch along with a photo of the damaged watch, they sent me a replacement watch. Now, that is great service! They are a legit company with great customer service. I would buy from them again.
But these wooden watches are not meant to be exposed to water, so even walking in the rain or light washing dishes can be damaging to the watch so extreme care needs to be taken when wearing the watch. Just think of it as a piece of art work that you don't want to expose with water and you should be fine.
Thank you Ben and team!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Replacement bracelet

Unfortunately I had to contact Ben about the engraving on the bracelet I ordered. Emails were answered promptly and politely and a new bracelet has arrived with the correct engraving. The bracelets are so beautiful and I would definitely recommend this company.
Sometimes things happen but the mark of a good company is how they handle issues like this. They were so apologetic and sent us our new bracelet quickly and without any fuss. Thank you Ben and Emma 🌟🌟🌟🌟🌟

28 August 2025
Unprompted review
Show reviews in all languages. (80 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look