Eco Web Hosting 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a software developer but hosting and networking is my weakness... Eco Web Hosting really make it simple, if ever I have had confusion of "errors" (almost always self-inflicted) the team respond... See more

Rated 5 out of 5 stars

An issue I raised with Eco Web Hosting turned out not to be their problem. However, initially Remi and then Vanessa went above and beyond to assist me in directing me to the root cause and I am now ho... See more

Rated 1 out of 5 stars

Junk service from the ashes of a once very good company. Email is constantly down, web hosting fails regularly. Support just offer understanding words (no doubt written by AI) but they do nothin... See more

Rated 1 out of 5 stars

After almost completely destroying my business by dumping all my clients website on a completely inadequate server and breaking ALL of them. After more than 100 tickets and a month to get them a... See more

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Written by the company

Eco Web Hosting is a UK-based hosting company focusing on fast and eco-friendly web hosting. We wanted to create a company that values quality products and exceptional customer service over acquisitions and sales figures. Our packages include 100% SSDs, free Let's Encrypt SSL certificates, 10GB mailboxes, support through live chat or tickets, and trees planted for every hosting package purchased. Give us a call on 0330 043 0712 to get started today.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like your services with below reasons

I like your services with below reasons
-prompt responses
-clear and straightforward guideline
I have little knowledge of this kinds of stuff, I still can completely understand what you guide us to get the problem fixed though.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Hosting with Exceptional Support!

I've been a loyal customer of Eco Web Hosting for about five years, and I can confidently say they are the best hosting provider out there! Their support team is truly remarkable—friendly, professional, and always reliable. They never disappoint! Any issue gets a response within 30 minutes and is resolved within an hour at most. Thank you, Eco Web Hosting, for your incredible service!

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Response Time

I have been using Eco Web Hosting for about 5 years now. In that time, every time that I have submitted a ticket, I have received a response in under 10 minutes, and the longest it has ever taken to actually resolve the issue is about 25 minutes.

Bottom line, outstanding support!

22 February 2025
Unprompted review
Rated 5 out of 5 stars

First class service

I have used many services, EcoWebHosting has been the best of all for the excellent service and quick responses, without a doubt an excellent service that I recommend.

21 February 2025
Unprompted review
Rated 4 out of 5 stars

I needed to update nameserver…

I needed to update nameserver information as soon as possible to get moving with a project. I contacted EWH and had my issue resolved promptly. All issues raised with the support staff at EWH are taken care of on time.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Eco Support rules!

I've had an account at Eco since 2012 or so. I started with an account from a webclass but when I went through a couple of terrible well known webhosts, I began migrating to Eco. I finally moved all 10 of my websites to Eco in 2020. Their support team is really good and that's why I stay. I just registered 2 new domains and am planning to be here another 10 years. I love Rob and Shabs as they have more patience with me than most folks.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Always getting prompt response from the team, Always getting support on my issues or challenges i face. This as Very professional, keep it up.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Consistently provide excellent tech support

Today I have had another good experience with the support team at Eco Web Hosting. I have been using their hosting platform for over 10 years, and I have consistently received first class service and prompt responses to my queries.

I have successfully hosted more than 8 domains with EcoWeb over the years, and I remain very satisfied.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Top-Notch Hosting and Support That Always Delivers

I've been using Ecoweb for a while now, and I have to say their service is top-notch. The support team is exceptionally fast and reliable—whenever I've had any technical issues, they've been right there to help, no matter how complex the problem. Their deep technical knowledge and willingness to go the extra mile have made managing my website a breeze.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support

I recently purchased hosting and a domain from Eco Web Hosting. I found the whole process very easy and quick. Their support is first class and very quick to respond.

30 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look