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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their politeness, knowledge, and efficiency. Many people appreciate the engineers' ability to diagnose and fix problems quickly, often on the same day, and their clear explanations of issues without using jargon. Consumers frequently mention the professionalism and helpfulness of the staff, from the engineers to the office personnel, who keep them updated throughout the process. Reviewers are particularly impressed with the prompt arrival of engineers and their respectful conduct within customers' homes. The overall sentiment indicates a high level of satisfaction with the repairs, with many expressing their intention to use the company again and recommend its services to others.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the promptness of engineers, with some arriving... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The engineer was excellent. Took time to look at my appliance and explained the problem to me with simple English, no jargon. He also took his time to educate me on how to take care of my device. He... See more

Company replied

Rated 5 out of 5 stars

Saqib the engineer arrived in the time frame given. He was polite and worked efficiently to solve the issue. Which he did and tested my machine a few times to ensure it continued to work. Thank you.

Company replied

Rated 5 out of 5 stars

Saqib came to look at an American fridge/freezer issue. He was on time and kept me informed. His service was great and is very knowledgeable, I’d definitely use him in the future.

Company replied

Rated 5 out of 5 stars

A very polite engineer came to have a look at the dishwasher the same day that I booked the appointment; he was polite, knowledgeable and fixed the problem within the hour. The price was competitive a... See more


Company details

  1. Appliance Repair Service

Written by the company

At Eco Repairs, we provide expert repair services for a wide range of household appliances, helping you save time, money, and resources. Our team of skilled technicians delivers fast, reliable, and high-quality repairs for washing machines, washer dryers, tumble dryers, dishwashers, electric hobs, extractor hoods, electric ovens, microwaves, fridges, and freezers. We understand that your time is valuable, which is why we prioritize punctuality, efficiency, and exceptional service on every call. Whether it’s a routine fix or a complex repair, Eco Repairs ensures your appliances are restored to optimal performance, minimizing disruption to your home or business. Every repair we complete contributes to a greener future. For every appliance repaired, we plant a tree in a global forest, combining technical excellence with environmental responsibility. Eco Repairs: Every Fix Counts for the Planet!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Efficient and polite

The tradesperson (Hanan) was very knowledgeable and easy to work with. He spotted the problem with my washing machine within ten seconds and fixed it straight away, but he still stayed for a while to make sure that everything was running smoothly. He also took the time to explain to me what the problem was, how to avoid it and what to watch out for next time. I'm very satisfied.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Let me know an hour or so before arrival, arrived as promised. Diagnosed and sorted the problem at the time. Very friendly and helpful.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Washing machine not spinning

Washing machine not spinning. Engineers visited within a few hours of calling. Both engineers were very professional and polite. Hanan tested the washing machine and explained issue. The cost of repair would probably be more than what the washing machine was worth. Appreciated the honesty and not pressured into having machine repaired.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Courteous and professional

Courteous and professional, kept me updated on progress and repair on my washer dryer seems to have done the trick. Hopefully nothing goes wrong with any of my appliances in the future, but I will certainly use them again of needed.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Job done, friendly and communicative

Super friendly and communicative. Hanan and Zuhaib know their appliances well and fixed our Miele washing machine with no fuss. They even saved me the cost of having to buy a special part with their clever solution. Highly recommended!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Washing machine repair

Washing machine repair, quick response and polite service, two very nice engineers attended who explained their work as they went through diagnosing and fixing the machine. Cannot fault them. Highly recommended.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

We had a very good experience with the company - they were friendly, courteous, experienced and did a thorough job of installing the washing machine. Highly recommend them.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

had a great experience with the…

had a great experience with the technician who repaired my washing machine. He was professional, punctual, and clearly very knowledgeable. He quickly diagnosed the issue, explained what was wrong in simple terms, and fixed it efficiently.

What I appreciated most was his honesty and transparency about the repair and cost—no surprises. He worked carefully, kept everything clean, and made sure the machine was running perfectly before he left.

It’s not always easy to find someone reliable for appliance repairs, but I wouldn’t hesitate to recommend him to anyone needing washing machine service. Excellent work and great customer service!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

A very polite chap came to sort out a…

A very polite chap came to sort out a flashing light on my dishwasher. But what I didn’t know was I had actually fixed it myself! Before he came! He explained that every thing I had done was correct. Wasted journey but very useful for next time. I would highly recommend his company if they are all as helpful as the chap who visited me.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and knew exactly what…

Very professional and knew exactly what the error message was. They fixed my dishwasher and left the area clean as they found it. They also gave advise on how to keep it operational. Recommended 100%. Very resonable price too.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

The engineers that came were very…

The engineers that came were very professional, polite and respectful.
They fixed my hob quickly and efficiently.
I would definitely use this company again.

31 January 2026
Unprompted review
Eco Repairs logo

Reply from Eco Repairs

Thank you for choosing Eco Repairs 😊 We really appreciate your feedback and are delighted you were happy with our service.

Rated 5 out of 5 stars

Fridge-Freezer Repair


I am very pleased with the service I received this evening. The engineer was extremely helpful and professional, and the office staff were efficient and kept me updated throughout. Overall, a very positive experience and I would happily recommend their services.

23 January 2026
Unprompted review
Eco Repairs logo

Reply from Eco Repairs

Thank you for choosing Eco Repairs 😊 We really appreciate your feedback and are delighted you were happy with our service.

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