Eco Pet ParcelReviews 

415
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality products, including toys and treats, which are often described as natural and healthy. Many people highlight the fast and prompt delivery service, along with the beautiful and well-packaged items that frequently include personalized notes. Reviewers also appreciate the easy and straightforward ordering process, making the overall experience very positive. However, some customers also noted that everything in the parcel is loose, and they sometimes have to count items, which can be unhelpful when sharing an order or needing extra bags for separation.

What people talk about most

Product

Customers consistently express satisfaction with the products, highlighting the great choice of items and the... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as wholesome, natural,... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting its speed and efficiency.... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just what animal lovers needed. Breath of fresh air Love that it’s a family business who obviously research thoroughly to give healthy, novelty items for not just cats and dogs, but horses and ea... See more

Rated 5 out of 5 stars

Ordered two gingerbread men toys from Eco Pet Parcel. Price of the items was very competitive and dispatched very quickly. Items packaged really well and a lovely personalised note was included. The g... See more

Rated 5 out of 5 stars

We’ve bought a couple of the toys and they are amazing. My 8 week old lab puppy LOVES them. They are a great substitute for human hands, feet and any other part of a person our dog would prefer to che... See more

Rated 5 out of 5 stars

My pugs love their treaty boxes from Eco Pet Parcel. They always arrive super quickly and have the loveliest handwritten messages inside from Lydia! There’s an extensive selection of goodies to choos... See more


Company details

  1. Pet Store

Written by the company

Pet parcels for the eco-conscious owner. All of our products are carefully chosen with your pet and the environment in mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

415 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(415)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing! Quick delivery and Carlos always loves his treats from here.

5 January 2024
Rated 5 out of 5 stars

good service my 2 dogs love most treats…

good service my 2 dogs love most treats as all dogs do but these treats are extra special as they are more healthy and nutritious than some treats and they love peanut flavoured ones even the veggie ones go down well when they were delivered my older dog chewed through the cardboard box as they were loose inside but caught her in time as she would have eaten most if not all with help from the younger one 😁

20 December 2023
Rated 5 out of 5 stars

My Dogs & I love Eco Pet Parcel

My Dogs & I love Eco Pet Parcel! This was the third box I've ordered and I've recommended them to friends who have purchased as well! The toys are strong enough that my Staffy X's doesn't destroy them in an instant and no nasty plastic if they do manage to! They love the range of treats as well and especially as our youngest has a sensitive tummy. They get extremely excited when the boxes arrived - even looking out the window for the postman!

18 December 2023
Rated 5 out of 5 stars

Great Company

I've ordered from Eco Pet Parcel many times and they are always great, delivery is quick, and my dog loves his treats and toys.

23 November 2023
Rated 5 out of 5 stars

Good

Good, quick, personable service. Sunny liked his note!
Treats went down well, some toys are saved for later.
Gave our chewy,6 month lab pup the knotted rope. The handle has been destroyed quite quickly I’m sad to say. Would be fine for less chewy dog!

5 October 2023
Rated 5 out of 5 stars

Dog treats

I cannot fault this company for the quality of their dog treats, my 2 girls absolutely love them.
The parcels always arrive soon after ordering and are so well packaged. The hand written note inside is such a personal touch. I wouldn’t order from anywhere else.

6 September 2023

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