I had an appointment at the Mt Pleasant Pennsylvania location . The gentlemen that helped me was Mark and I have to say that he was very nice and helpful! The garage and the lounge for customers was v... See more
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27 Jan 2026. URGENT and CAUTIONARY ADVICE. Brought my 2024 Toyota 4 Runner TRD Pro in to Conrad's in Berea for a Hunter Road Force tire balance, tire rotation, and oil change. The next day I was dr... See more
Well I guess my wife & I are just not too smart. After several times of receiving very questionable substandard service we still went back. This time we went in for a simple routine oil change & tire... See more
This is Conrad's definition of a "good" job and a "new" unused tire is a joke. They didn't even put a new valve stem on it. I have never felt this sick about getting tires in 22 years of driving. My f... See more
Company details
Information provided by various external sources
In addition to being the areas largest tire dealer, Conrad's performs comprehensive automotive repairs. We service everything on your foreign or domestic car, truck, or van, including doing tune-up and engine performance work.
Contact info
Lorain Ave 14577, 44111, Cleveland, United States
- econrads.com
Great service
Making an appointment online is so convenient and saves time. The staff here are very thorough, kind, and helpful. I don't know anything about cars and they always explained everything so well. The videos they send are great too, because you can see exact what they're doing/talking about with your own eyes.
Great service
Very friendly good service !
Friendly nice people
They always do great job on vehicles
Easy on-line appointment making
Easy on-line appointment making. Kind and attentive staff when checking in. Timely service.
Always helpful and courteous
Easy and convenient to setup
Review should come after servicing…
Review should come after servicing instead of before just to confirm the appointment. A little backwards in my opinion.
So friendly and helpful
So friendly and helpful. Always a pleasure coming here.
Ease of online appt
Ease of online appt, got the tires we wanted at the price we wanted
Been easy so far
Everything from scheduling on line and…
Everything from scheduling on line and selecting tires to payment and the service were seamless. Great job!
I always use for my oil changes
great communication
The team at Conrad’s contacted me to let me know that I would not be able to complete the service requested at the time requested and the rationale. They were efficient and helpful. I will reschedule appropriately.
Thanks-
Lynn Wyville
Always have had wonderful service and…
Always have had wonderful service and customer service in the past
Tire Repair
Tire Repair
I scheduled an appt on Sunday to have my tire looked at monday morning and they were very accommodating to take care of the issue first thing Monday morning. I appreciate the prompt service.
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