I buy the 12 boxes of kiln dried kindling that last us 2 winters. I also bought 1 bag of Waxies fire starters. We can't afford to give up our stove so I appreciate it that Ecofuel provides sustainab... See more
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At ECOFUEL™, we specialise in better wood fuels for homes and professional kitchens across Ireland. For more than a decade, we’ve been supplying kiln-dried firewood, wood briquettes, lumpwood charcoal and professional pizza briquettes to customers who value performance, reliability and sustainability. For years, many households and businesses struggled with inconsistent firewood, damp logs, smoky fuels and unreliable deliveries. Fires that should bring warmth and comfort often became frustrating to manage. ECOFUEL™ began with a simple idea: wood fuel should just work properly. Our approach has always been simple: supply properly dried fuels that burn consistently and deliver them with service customers can depend on. From our CityBag® range for everyday home fires to SingleDeck® and DoubleDeck® crates of kiln-dried logs, and our Forno1889® pizza briquettes used by wood-fired pizzerias, every product we supply is designed to burn cleaner, hotter and more predictably. Our delivery service is part of that experience. Through our signature Final 40FT® delivery system, our team brings fuel directly to homes, sheds and kitchens across Ireland, helping customers store their fuel exactly where it’s needed. Every ECOFUEL™ product is sourced from 100% sustainably managed forests and verified by FSC® certification. As proud members of 1% for the Planet, we invest in reforestation and biodiversity projects because protecting the forests behind every fire is part of our responsibility. Many of our customers have been with us for years, trusting ECOFUEL™ to keep their fires burning season after season.
Unit 7, Millers Hall, H91 TD0F, Galway, Ireland
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Excellent service from start to finish. Easy to order online and good communication when to expect order. It was lashing rain when order was delivered but despite this the driver was friendly and courteous as he wheeled my order through the downpour safely into my garage. I’d definitely use this service again

Reply from ECOFUEL™
Great delivery service. Brought logs around the back even when there were building works on the street limiting access which caused more work. Thank you for great service.

Reply from ECOFUEL™

Reply from ECOFUEL™
1st up the price, I'm not gonna say Ecofuels is cheap, it doesn't come across cheap in the checkout But... Factoring in the cost of a a good delivery of coal or a fill of oil, that isn't cheap but a warm stove, the company of the flame dancing believe it or not the pleasant smell of the Pinikay logs in the sitting room..... Delivery cost do seam to have gone up, but I doubt Ecofuels want to have to pass that onto customers but I imagine there's a limit to what they can absorb.
Quality of products are Excellent! The Pinikay this year are even better than last year's somehow (excellent in Oisin size stove and easy storage), Ecologs are great also, very good in large stoves as they expand and fill the space.
Customer service; I've done about 8-9 pallet delivery's, occasionally I've had to link in with customer support and they have always worked with me weather it's telephone, email or Instagram.
I've gifted their products to family, friends and even neighbours coming upto Christmas. A somewhat odd gift but they have all been thrilled to receive a gift coming into the colder nights esp over Christmas and new years.
I've always had a positive experince with Ecofuels, from the website to customer support to the use of the products, even engaging with delivery driver. I've been with Ecofuels for a few years and will be using them for many more years to come.

Reply from ECOFUEL™
Perfect as always, delivery communication great and they obviously feel pride in job, no issues whatsoever! Love Ecofuel!

Reply from ECOFUEL™
4th year buying from Eco Fuels and end to end the service is excellent. Easy to order, great updates and communication. Can’t fault them.

Reply from ECOFUEL™
Great product - felt a little bit mislead when ordering as there was no way to check on delivery charge in advance (or if there was I couldn’t find it !) and I felt a 30 euro charge for a 230 euro delivery was quite steep - I probably would have ordered more if I had known

Reply from ECOFUEL™
Delivery is fast and friendly, I have nothing to do except make a space for months of heat!

Reply from ECOFUEL™
I used to always use firewood in our stove, but have started to use ecobriquettes, The heat radiating from these briquettes is brilliant and I find I use less of them as they last longer. Together with this and the fact that they produce very little ash is a game changer for me. The delivery was made promptly, and the lads on the truck could not have been more pleasant or helpful, they even offered and did put the logs in my shed for me. Could not recommend highly enough.

Reply from ECOFUEL™
The service was good. The 400kg of logs were cut too finely and overdried. The effect of this is for a landful logs to burn out in 5mins. Suggest double the depth logs and less dry.

Reply from ECOFUEL™
I ordered 2 double pallets oak and the driver was brilliant put in the shed 👌

Reply from ECOFUEL™
The usual efficient friendly service that ECOFUEL are fast becoming reknow for.
Eileen
(A customer since ECHOFUEL opened)

Reply from ECOFUEL™
Great service and great wood quality, also a loyalty scheme

Reply from ECOFUEL™
Ecofuel is a fantastic company. They supply outstanding products and an equally outstanding service from the time of order to the time of delivery.
The website is clear and easy to navigate. I couldn’t recommend this company highly enough.

Reply from ECOFUEL™
Superb grade blocks and speedy delivery .
Waiting with baited breath for the olive wood blocks to come back into stock

Reply from ECOFUEL™
Easy to order and prompt delivery. The phone call from the driver confirming time of delivery make it very easy.

Reply from ECOFUEL™
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