Very disappointing experience
Very disappointing experience. I paid a premium price for what was sold as a "heavy carpet clean" based on assurances of excellent after care if there were any issues. Within 24 hours a fresh pet accident mark and odour remained, but instead of honouring those promises the company simply relied on generic disclaimers and refused to return to inspect the work. Poor customer service, poor after sales support, and not the premium service that was promised.








