Eclipsecarsales Reviews 

i bought a bmw from eclipse recently and had nothing but issues , on the drive home noticed something incorrect with the front left wheel it was rubbing and making noise, this resulted in me taking it to a tyre garage and having all 4 tyres changed as they were all worn and cracked in places , upon the tyres being fitted the garage had a great difficulty with the front left alloy all the screws were bent and corroded upon further inspection they established the hub was severely damaged and it would require replacement, this made me feel wary as the vehicle only had 12400 something miles on the clock so i ran a private number plate check on the vehicle and unbeknown to me it had been in a crash front end left side damage, upon finding this out i took the vehicle into a body work specialist who confirmed the car has infact taken a large impact on the left side the doors didn’t match up the spray job was poor with residue left over the locking mechanisms the front bumper being a different colour to the rest of the paint work, when you opened the door it clunked down and the body work shop said this is because the frame of the vehicle is bent , it has severe damage to the A and B pillars of the car and advised the car should infact be written off, of course i wasn’t prepared to have the vehicle and eclipse took the vehicle back and refunded me, however within the week said vehicle is put on the website for sale without any mention of the fact the car has been in an accident which i find infuriating because that is potentially putting peoples life’s in danger! the communication has been poor and minimal , completely non apologetic for selling me a vehicle like that but them putting it back up for sale shows they are just interested in money not real cars or sales! i would recommend to avoid this company at all cost , always remember to check every part of a used car with a fine tooth comb incase you find your self in my position !!! i will be reporting this further!

Fantastic service and pressure free purchase. Paul and the team could not be nicer to deal with.

Purchased my car in June last year. Then couple of weeks ago had a couple of issues phoned up the car company to book me in sort the problem, back within two days. Exceptional service can highly recommend. I will be looking to go back to purchase a new car For my wife soon

The whole process from my first call to the office to collecting the car was first class, questions asked were replied too with cander , thank you, would gladly recommend.

AVOID this car company..
We bought a car for our 17yr old who’s learning to drive…a little Peugeot 107
Various things wrong with car contacted garage to highlight. We were told they would come back to us and guess what!!!
Not a thing…
All smiles when you are buying the car but guess what🤡🤡

Car is fine, as described, although two rear tyres were very close to legal limit and replaced a few days after purchase. About 2/3 of the new tyre price was given as an allowance at the time of purchase. Part exchange price was lower than quoted , albeit, several weeks previously and about £600 lower than quoted by several online companies, Good service and would use again but would do so without part exchange and sell privately.

Brilliant.

The sales people are very friendly and helpfull. Helped me get the best deal for my car and the transaction was very smooth.

Well recomend this dealership to anyone looking for a new car

Friendly , Not pushy , No BS

Very friendly and courteous. Gave us plenty of time to look over the car with no pressure

Bought an Audi Q3 from Eclipse cars, Paul was helpful on the day but the aftercare from him is appalling, he promised to contact me with issues I had that was 2weeks ago , there secretary is very helpful , I’ve requested a 2nd key with no response , they paid for 2 tyres but when fitted the back 2 were needed to be replaced at my expense , not my best buying experience,

Great service, no questions unanswered.
Coffee and a good chat about the purchase.
Friendly polite staff that go the extra mile.
10 out of 10 from me.

Paul was very helpful in buying my old car. He gave me a decent price and I’m really happy with my new Toyota. Thanks all! Nice to get a car from nice people who aren’t out to screw you over!

Arranged to collect car at 4pm, waited till 4:20 due to previous buyer arriving late and was told it would be another 10 mins. Handover eventually at 4:45. Vehicle now needs new sensor but apart from that seamless and wonderful vehicle so far.

Roy and his team were helpful and friendly without being pushy allowing for us to take the time we needed to look around the car we were interested in and subsequently bought. Roy made the process of buy our new car very easy. Highly recommend.

Best customer care I have come across in a long while!
Paul & his team were very helpful and professional during the whole process from start to finish and the quality, standard of the car is amazing!
Will definitely recommend and come back for my next car upgrade.

Paul made it so easy with great communication especially after travelling a long way. Car was exactly how described and part exchange was easy. Would highly recommend these guys. Great site easy to find.

Found staff very helpful and made it easy to complete purchase.
My only reservation was that I have still not receivednthem correct MOT Certifiacate for the veheicle. All I was supplied with was a DVLA printout. Hopefully I will receive it soon

Very Professional
Very Professional sale from Wayne of my C4 Picasso, accurately described, great price and from my first phone call to handover day communication, knowledge, and attention to detail were second to none, I travelled from Fife Scotland and was not disappointed, would highly recommend Eclipse to family and friends, First Class and my new car was Immaculately presented.

Great friendly service, delt with everything, will def recommend