eCapital Freight Factoring Reviews 1,548

Alex was extremely helpful throughout the entire process. From the first step to the final result, he was professional, supportive, and easy to work with. He explained everything clearly, answered a... See more

We’re truly grateful for Alex's help in setting up our factoring account. From start to finish, he was incredibly knowledgeable, patient, and made sure we understood every part of the process. His cle... See more

Working with ECapital has been a genuinely great experience, thanks to our sales rep, Johnny McSorley. As a freight broker, solid factoring is key, and Johnny consistently delivers. He truly underst... See more

Johnny was extremely helpful throughout the entire process. From the first step to the final result, he was professional, supportive, and easy to work with. He explained everything clearly, answere... See more

Our experience has been outstanding. The onboarding process was quick and easy, and our agent, Alex Sanchez, was incredibly helpful. He answered all our doubts in a timely manner. Ecapital service... See more

Want to write this review about worker skyla baker from e capital she is really helpful and kind. All the time when I have issue i ask her to help and she always replies super fast and always tries to... See more

E Capital dropped many carriers like hot tamales w/out advance notice. They parted ways w/carriers w/less than 5 trucks is what we were told. Our accounts were sold, no worries; however, they are ta... See more

We had tge chance to deal with Johnny McSorley and he made our factoring experience exceptional. He went back and forth with our previous factoring company to make sure we were set up with eCapital as... See more

This company did not show any interest, communication, or appreciation for our business. We've since moved to another factoring company and CANNOT STRESS HOW MUCH BETTER IT IS. Worst decision our comp... See more

I've worked with Ecapital for the better part of five years. The system they have in place helps us as (load brokers) to vet carriers and weed out potential business partners we don't want nor can af... See more

dealing with Roxana Zambrano​​​​ Encalada has been nothing short of excellent and a blessing. God bless her patience with me and all my questions and I could not recommend her enough for how ama... See more

Wanted to give a big shout out to Ruth DuPlessis our account manager for keeping on top of our account and her attention to details. Ruth also communicates well and is always a pleasure to work with.... See more

First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mind referred me to him and told me he’s the man to see on factoring and he’s goin... See more

Working with Johnny and Cori has been an absolutely amazing experience. As a new brokerage company, eCapital has given us the ability to grow larger every single day, and that growth would not... See more

I've been working with Sarah. She's great and their team is very good. Very detailed in purchasing process of the Invoices which help in lowering the #'s of Invoices in Dispute or Charge back. I'... See more

My company had been hear less than a month, Factoring company is there to help Truck companies to get funded fast and help running companies. Instead this company takes long time to verify brokers aft... See more

I have been dealing with eCapital for more than 3 years now and i would recommend everyone. They have highly professional employees, I deal with Nattasha Nayyar and she is one the best person to work... See more

ALEX SANCHEZ was a very helpful and kind individual. He was able to answer all my questions, and he has very good communication skills. ALEX helped me with communicating with me in Spanish as well.... See more

I’m very happy with my experience so far with eCapital. I’d especially like to recognize Alex Sanchez, who opened the account for me. He handled everything with great care, patience, and professiona... See more

I have been working with ECapital for years and always had a great experience and the knowledge of their staff is very good and my Account Manager Ruth DuPlessis is always pleasant and understan... See more

From start to finish Johnny McSorley was very helpful and available each time I called or emailed him. He was thorough answering all of my questions and concerns about getting set up with eCapital and... See more

Hello, Thank you for reaching out and for the opportunity to work with eCapital. So far, my experience has been positive. The team has been attentive, and the factoring process is working as expe... See more

Alex Sanchez was excellent his customer service exceeded my expectations. He throughly explained everything to me in great detail and answered all of my questions. I definitely would recommend him t... See more

I have to say that Johnny McSorley was very professional in all our onboarding process, very patient clearing all doubts along with Gabriela Arduz We are glad to be enrolled to ECAPITAL

Im very satisfied with eCapital. I didn't know what to expect but over the months ive gain a relationship with them. Had great experiences with everyone.

My onboarding experience with eCapital was excellent, largely thanks to Randy Redler. From the very beginning, he was extremely communicative and made sure I understood each step of the process. H... See more

I have been working with E capitol for the past 5 years and have always had a very good experience, thanks to the help of Helga and Alex Sanchez. I recommend E capitol.

Dylan Druer is one of the best customer representative's I've ran across in a long time. Greatly appreciate him and eCapital for the support in growing our business.

I been working with Alexandra Flores, and she great at communicating and getting me answers to all my questions and concerns, and paying on time my invoices. Thank you e capital for having an outsta... See more

Excellent service! ALEX SANCHEZ was professional, reliable, and easy to work with. Everything was handled smoothly and exactly as promised.

Great communication and fast response. The entire team was kind and explained the process clearly at all times.

ALEX SANCHEZ Is the best !! He went above and beyond, He worked with me and explained everything to me as far as the process and the app. Every time I called or emailed him he answered or responded pr... See more

Everything from set up to fees and time to customer service. We were told something else , poor management and services. they take 3 days for EFT and no other method never switch until you have fu... See more

This company absolutely crucified the company I work for. The communication and help was none existent. We have asked for a full break down of every transaction and we have been completely ignored. Th... See more

top service and very professional on all levels and the way our rep Darlene Desjarlais care about customer services is top level care, she is the most professional rep we ever had on all levels

Right from sign up to funding invoices, everything is a nightmare with this company. We were told all the rosy stories but ended up with nightmare. It takes literally 3-4 days to get funds into your a... See more

Everything is super simple and very explainable. I get a load and I dictate on when I want it received. Rather in a couple of days or a couple of hours. It’s a great service and fees are not outrageou... See more

Knowledgeable about industry, very helpful and patient. Truly thankful to you in my corner.

eCapital always provides 5 star service and will go out of their way to help move your operation forward.

I had very poor experience with E-Capital. After a year of cancellation they still owe me money from unpaid loads, more then $1000. I have up to call them anymore. Very complicated cancellation policy... See more

Barbara is amazing to work with, always responds, quick turnaround in resolving any issues

They sent payment for services we completed for my company to a company we don’t work with. They received an invoice with a voided check from my company directly and still paid someone else. We... See more

I've been working with Johnny. That guy is great and his team is amazing. So far so good. I'm hopeful that as we move down the road things get better faster and easier. So far so good

I had a great experience with johny.he was very friendly and professional. It was a pleasure to work with him

We worked with eCapital using their brokerage factoring platform. It was one of the worst decisions my business partner and I made when starting a company. They do not care about their business pa... See more

This is the worst factoring company to do business with. Even months after you quit doing business with them they will not release you to go to another factoring company. So if you need your money t... See more

I appreciate that we have a dedicated account manager, so Sarah is familiar with our company and practices. Honestly Sarah Clarke has been amazing in responding to all my issues expediently

We have been with eCapital for 8+ years. There were so many issues with them. Our funding hasn't been processed so many times I can even count. They forgot about it. So I had to call for it to be proc... See more

Beware .. Im not sure when they got over taken by people from a third world country but they have just gotten worse, they think by just sticking to their lines that they have rehearsed every day that... See more