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See what reviewers are saying

Rated 5 out of 5 stars

Quality products and quality service! Was hesitant at first but was pleasantly surprised when receiving my order, the customer service support were efficient and friendly as they were helping me track... See more

Rated 1 out of 5 stars

Dreadful service. Tracking number does not work. I have been waiting 3 weeks for delivery. Nobody replies to emails or WhatsApp messages. Won't buy from them again. Supposed to deliver in 5 days on ex... See more

Rated 1 out of 5 stars

I've purchased from them several times without any problems. The support seemed efficient (despite the time difference) and reassuring. However, with my last order, I was literally scammed, and unfort... See more

Rated 5 out of 5 stars

This website amazed me, I thought it wasn’t real. I placed my order and couple days later customer service reach out and let me kno they are putting the order together. From the order time to the time... See more

Company details

  1. Shopping Mall

Information provided by various external sources

Ebuy7.Com is an e-Trade Platform to show the best way for Overseas Buyer can Easy Shopping on Taobao in English Version, We are your Best Taobao English Shopping Platform, buy from taobao, taobao agent, taobao search in China


Contact info

3.2

Average

TrustScore 3 out of 5

295 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality products and quality service

Quality products and quality service! Was hesitant at first but was pleasantly surprised when receiving my order, the customer service support were efficient and friendly as they were helping me track my order. Did take some time for the delivery to arrive but was nonetheless satisfied with the product and service.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, Budget friendly, Excellent delivery time, very responsive and no mishaps during transaction process

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Good stuff makes you feel tropical

I was initially hesitant about using ebuy7.com because it’s not as well-known as some bigger agents, but I’m really glad I gave it a try. I ordered several niche electronics and accessories (including thermal pads and some hard-to-find PC components) that I couldn’t easily get elsewhere, and the whole experience was surprisingly smooth.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful service

Dreadful service. Tracking number does not work. I have been waiting 3 weeks for delivery. Nobody replies to emails or WhatsApp messages. Won't buy from them again. Supposed to deliver in 5 days on express delivery. I will contact my bank about a refund.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Website

This website amazed me, I thought it wasn’t real. I placed my order and couple days later customer service reach out and let me kno they are putting the order together. From the order time to the time I received it was exactly 14days. Which is great. The product are authentic and verified. I love ebuy7 and will definitely shop again.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience, support for refund = 0

I've purchased from them several times without any problems. The support seemed efficient (despite the time difference) and reassuring. However, with my last order, I was literally scammed, and unfortunately, I realized it a little late, and PayPal couldn't help me. Needless to say, support kept me on standby for over 10 days, constantly contacting me daily, where I explained the "problem" with the items, which were being sold as something completely different. Despite having provided them with videos and all the evidence proving the items were fake (or rather, item X sold as if it were Y, simply by re-labeling it and passing it off as such). Bottom line: I was both scammed by the seller and fooled by them, who refused to refund me. So always pay with PayPal and absolutely do all the necessary tests on the items as soon as you receive them. Don't trust them, but try everything!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

reliable buying contact lens

i bought contact lens from ebuy7 and they come in great condition. one time i had a problem with the payment, i emailed them. they reached out to me on that day and handled it very well.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

No problems

I ordered Yumeijing Children’s Cream (郁美净 儿童霜) from this website, as it was the only shop I could find that stocked this product and shipped to the EU.

After placing my order, I received an email a few days later asking me to pay the shipping fee. Once that was done, I got confirmation emails and was informed that my order had been shipped.

About three weeks later, the package arrived safely in Denmark, with no issues at all. Everything was exactly as described, and the product arrived in good condition.

Overall, I’m very happy with my experience and would order from this website again😊

13 December 2025
Unprompted review
Rated 1 out of 5 stars

no refund received

I want to buy cartridge and liquid in china .
july 21, We apologize, but ink is a liquid, and we are currently checking the appropriate shipping method. We will inform you of the shipping cost for the ink as soon as possible. The shipping cost for the other two items is approximately $38. Can we process these two items first? If the shipping cost for the ink exceeds your budget, we can issue a refund. If you have any questions, please feel free to contact us. Thank you!

******
We apologize, but ink is a liquid, and we are currently checking the appropriate shipping method. We will inform you of the shipping cost for the ink as soon as possible. The shipping cost for the other two items is approximately $38. Can we process these two items first? If the shipping cost for the ink exceeds your budget, we can issue a refund. If you have any questions, please feel free to contact us. Thank you!

aug 04 we have processed your order, but the first payment authorization for the order cannot be received. Please check and ensure there is enough balance on your card. If we still cannot capture the payment completely, we will cancel the payment authorization and send you an invoice for the item payment. We hope for your understanding

and
apologize for the inconvenience.
till this date no refund received

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Dont buy anything here

Dont buy anything here. Bought leather handels for my kitchen. They came broke!! They talked me in to getting 500 kr in discount but they had to wait!!! Have been waiting for months now, but nothing!!! Wrote them again and now they want me to settle with 500 kr in my Ebuy7 account. That was not the deal and i will NOT EVER BUY ANYTHING form them!

20 August 2025
Unprompted review
Rated 2 out of 5 stars

𝕋𝕙𝕚𝕤 𝕚𝕤 𝕤𝕔𝕒𝕞

𝕋𝕙𝕚𝕤 𝕚𝕤 𝕤𝕔𝕒𝕞. 𝕀 𝕣𝕖𝕘𝕣𝕖𝕥 𝕚𝕟𝕧𝕖𝕤𝕥𝕚𝕟𝕘 𝕥𝕙𝕚𝕤 𝕡𝕝𝕒𝕥𝕗𝕠𝕣𝕞. 𝕀 𝕨𝕒𝕤 𝕓𝕝𝕠𝕔𝕜𝕖𝕕 𝕗𝕣𝕠𝕞 𝕨𝕚𝕥𝕙𝕕𝕣𝕒𝕨𝕚𝕟𝕘 𝕞𝕪 𝕗𝕦𝕟𝕕𝕤 𝕒𝕟𝕕 𝕥𝕙𝕖 𝕒𝕘𝕖𝕟𝕔𝕪 𝕒𝕓𝕠𝕧𝕖 𝕙𝕖𝕝𝕡𝕖𝕕 𝕞𝕖 𝕣𝕖𝕤𝕠𝕝𝕧𝕖 𝕖𝕧𝕖𝕣𝕪𝕥𝕙𝕚𝕟𝕘. Professionals!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Recomended Seller

I buy a book from this seller
The seller is very helpfull dan the package came in the right time
This is recomended seller
Thank you for help while I am in china

30 May 2025
Unprompted review

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