Wayyy overpriced, even for used games/consoles. My original fat ps3 was in better condition than anything they had in their store and they offered me an amount so low that I felt like slapping them ri... See more
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Went to eb games kawana today. My ps4 controller was having an issue with the d pad. Joel, was un helpful, and preoccupied, he offered no solutions for my controller is... See more
I'm sorry but this retailer has lost its way. I was always going into EB Games, they were my first choice and I'm a level 4 member. Now I'll never go back, for an electronics Boutique, they have turne... See more
Worst customer service skills, firstly they screwed up the ps5 pre-order, later send an email stating they've gotten a launch day ps5 for me only to send another email a the next day saying they've s... See more
Easy to use website but questionable prices
Always fun to browse their goods but their prices are over the top. Especially for second hand games. For example Mario Kart 7 for 3ds is approximately $68 but second hand it only goes down to $58. On another note the website is very easy to use and navigate.
overpriced on anything new, even by Australian standards
$100 for a day 1 release? seriously? It's almost $20 cheaper somewhere else and they always make price matching such a pain in the a**. Don't act like you don't know that EVERY WHERE else is cheaper!
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