eBay.ca Reviews 

Extremely unsatisfied.
I never received my items, but got mail to review them. For some of them time of delivery did not come yet, but it asks if it was delivered in time.... I wrote i never received. The seller is offended. I contact e-bay customer service with screenshots of threatening mail like address can not be found and extra charges are going to apply. I explain that every delivery man finds my PO mail box easy and this is checked and clear and there is no mistakes. I am getting the answer with advices to check my home address, like house or apartment number, etc. and they close the conversation! Extremely rude and disrespectful! They did not read what i wrote them or they do not know what PO box is? No even reaction for my screenshot about site which delivery service redirects me is considered dangerous and security system no way lets me to open it "to correct the address" More then that! They say delivery is not their responsibility as a selling platform!!!
I demand my money back now and i will go all legal ways to get them. Of course, never going to use e-bay anymore.

Absolutely terrible shipping service through eBay. I have had 2 or 3 items go missing. I got notification that the parcel was delivered but when I tracked it still said it was at their hub. eBay did refund right away, however disappointed in not receiving the item after waiting 4-6 weeks for it. I had to look for new items and wait for them to arrive. Are sellers required to ship through eBay? I sure won't be using eBay any more to purchase anything. What a disappointment.

I have mixed feelings about this platform. On one hand, I have ordered from them, and twice, the items that I got, were a rip offs. I had not problem at all, getting a refund back immediately. I praise them for that. However, on the other hand, I am a seller there as well. 99% of the buyers, have been super amazing and grateful. I am grateful to them for that. They have left good reviews about my business. However, it has happened twice, where I know, the buyers were sucumbags who wanted the items just for free, and made false claims. eBay, sided up with them, and I took the financial hit. The last incident was last month. The dishonest buyer, received the item right away because I usually ship my orders, within 48 hours at the most. Some times, I ship my orders, the next day. Like a month later after he had received the package, the buyer had the audacity to initiate a return, claiming that the product, was not as described, and that he wanted to return it? The return policy says that items can be returned within 14 days. The item was a beautiful US 1917 Mercury silver dime. There couldn't be room for me, being deceitful because it was a unique coin, and I had many close up pictures on the post.Since he item was under $100.00 dollars, I just authorized a refund. Leaving me again, at losses minus my precious coin that I had been keeping for years. I didn't even receive a thank you note from the buyer, or at the very least, a good review. I am starting to think that that behavior, is part of an organized crime ring? They get the items for free, then, they turn around, and sell them for half the price. My other theory is that they want to find out where we live, so that they can go and wipe out our property? However, since I don't provide my physical address, which means I don't take their bate, they just return the items because they didn't really want them at the first place. I think, I will rather pull out of that website, everything because I am afraid to keep losing money from there. On the other hand, it is very frustrating that buyers can leave feedback, negative and unfair comments about a seller, but sellers, don't have a way to leave a reasonable and honest feedback about a scam and thief shoppers.🤷‍♀️

It took me about 10 emails and 15 phone calls to finally have someone call me to send me a return label at no cost which I am supposed to receive at latest Friday March 28, 2025. I got an item that was scratched, missing parts and instructions and that did not work.I am beyond pissed.

Chinese seller item never arrived so I filed a claim and received a credit. Tried ordering the product again, the seller extended the date of delivery so that I could not make a claim. Ebay would not credit the item because it was past the delivery date. TOTAL SCAM! Much easier to order off Temu as they stand behind their products and you don't have to deal with individual sellers.

Fees to selling Ebay are very high.

E-bay is a host for fraudulent sellers. I have issued several instances/reports i.e. at least (6) of criminal fraudulent acts by sellers and each and every time e-bay responds by telling me that they find the seller NOT to be at fault. This response is of course a ROBOTIC response but at the same time tells me e-bays policy with respect and in contradiction to the law. E-bay evades any and all responsibility, even after proof has been issued regarding criminal fraudulent acts. Is this the AMERICAN way? I am coming to an end re my e-bay account and it's sad because I trusted e-bay, but no more. E-bay has lost it's personal connection with it's buyers and has developed a way to rid themselves of any issues or complaints/reports from buyers, the people who have been cast aside and whereas e-bay has dictated the buyers have lost their money and their concerns of sellers abuse is of no consequence and it's a dead end. E-bay's website mentions that any decision made by e-bay or it's robot can be challenged. This again is false and I have (6) examples to prove this. Even when you contact e-bay and speak to an agent, it must be an office in the Philippines where they pay peanuts to monkeys.

This review is specific for anyone looking to start selling on eBay. Please do not sell on eBay! They are a total scam. They advertise around 14% commission, but they don't tell you that you pay that 14% on everything: the item price, taxes, shipping, everything! It amounts to false advertising, and you will lose a minimum of 20% of your profit to them. Also - DO NOT USE THEIR SHIPPING! It is also a scam - they regularly double charge you for the shipping amount they first offer you at a later date. This is all done without communication or explanation of any kind! They do not provide any level of customer service for their sellers. I've been selling on their platform for over a year, and it has been ugly and messy. I have been completely ignored by their customer service - blatantly ignored. They refuse to acknowledge my issue, let alone attempt to solve it. They have unlimited access to the money you make on their platform and they will take it at their discretion without explanation or proof that you need to pay it. When asking about these mystery withdrawals from my account, I have been ignored. Please find another platform to sell on, this company does not support or care for their sellers in the slightest. eBay is a scam company with poor reviews across the board - it is terrible for sellers and buyers alike!

Do not buy from eBay,I made a purchase and the seller sent the wrong item and I've been trying to contact e bay and the seller for days and no response and they have removed all my purchase history as well...worst experience and I've lost all my money on my purchase....go and buy on Amazon e bay is a scam

i ordered a part on Nov 20 / 2024 waited over a month and saw that it was moving around at a fake location in the states, finally i got assertive with ebay demanding my part and were is it, ebay deleted my account and the is no trace of my order number and or my part, ebay is nothing but scammers order number 08-12350-46547

Recent update 1/6/25. Spoke directly with eBay. Resolved problem right away. Much better service from my comments below.

Been with them 7+ years with 900+ buys but question who they help, not the customer but the seller. I have an open case for a refund which eBay has put on hold. Also have been trying to get them to correct a technical issue on my account but they don't fix anything. Going to rethink whether to continue with them. Very disappointed.

Item has been lost and they will not refund my money. will not be ordering again. All the seller has done is shown that they shipped it yet i havent received it and ebay nor the seller will return my money. Wont be ordering again. When i place an order id expect to receive it. If i dont id expect a refund. No reason to deny giving me my money.

Ebay uses a "money back guarantee" which virtually allows scammers/buyers to do whatever they want and get a free refund. All they have to do is say the item is not as described if they change their minds, damage the item, or replace it with a fraudulant item. 0 accountability as buyers can just create new accounts. They will never protect sellers despite being top-rated and having years of history. Absolutely horrible. Avoid selling on ebay at all costs.

Why are we paying taxes on any bought items from the Ebay store - Not liking it please refund me

My god, what is wrong with eBay Canada you guys there are delusional.... Why would shipping cost more than the item I'm wanting????

Return Charges
I ordered an oil seal for my car. After confirming order, realized it would take a month at least to receive, so I cancelled within minutes. But ebay says order has shipped(within minutes?) Now when I try to return it I’ being charged $16 for shipping! How’s that fair? No more ebay for me

I have bought several items from eBay.ca and I am happy with the price and shipping options. Items have always been as described. They issued a full refund for 1 item that was not shipped very quickly.

Ebay is hiding shipping cost and GST cost under the umbrella "international shipping service"
Customer service is very UNPROFESSIONAL and gives you different information at all times.

Just lost $150.00
They take forever to arrive and when you want to return something back because of wrong size they will get the item but you will never see your hard earned money.

I did my biggest mistake of my life to…
I did my biggest mistake of my life to buy something from eBay. Worst customer service ever. There’s no coordination among team members. Two customer representatives suggested something and when I did according to their suggestion, I got charged double from the seller. Be aware of all hidden charges the eBay doesn’t mentioned on their website

I bought a high end Cartier and was told it to be authentic.
I discovered it was not and was told by there customer service that I could ask eBay to step in to help on the 2nd of September.
After speaking to them they basically told me that they could do nothing for me !!!!
I was very dissatisfied and have lost faith and confidence in eBay