So, I left a review back in June, and this is a follow-up on the same hair I purchased, dyed, and installed for vacation. If you were wondering about the quality—AMAZING! 😍 I was able to reinstall it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been buying hair from Eayon Hair for a few years now, and everything always comes in perfect condition and a timely delivery! I love that it is human hair, I have been reusing my crochet hair f... See more
Company replied
The quality of Eayon Hair is truly unmatched! It’s a great investment—durable, long-lasting, and made to hold up beautifully. You’re definitely getting quality that’s worth every penny! 💕
Company replied
The hair quality is extremely disappointing. It feels rough and dry, with visible split ends, and has a very strong formaldehyde-like chemical smell. The hair cuticles also seem badly damaged, becau... See more
Company replied
Company details
Written by the company
Eayon Hair online store offers a diverse selection of products to accommodate various preferences and needs. Our range includes hair products like bulk human braiding hair, clip-in extensions, micro links hair extensions, weft bundles, tape-ins, glueless HD lace front wigs, lace closure wigs, U-part wigs, and headband wigs. Explore a wide array of hair textures, colors, and lengths to find your perfect match.
Contact info
United States
- 1(626)861-3531
- info@eayonhair.com
- eayonhair.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not purchase this is a SCAM
Do not purchase this is a SCAM. I ordered and never received the bundles however they received my payment and never refunded me. They will email letting you know the product you ordered isn't available and offer you to pay more for a different product after taking your money from the original purchase never received.
23 March 2026
Unprompted review
Reply from Eayon Hair
So sorry for that, this is because the number of daily orders has increased too much. Even though we are working overtime every day, we still can't keep up with the pace of the order growth, which has resulted in longer processing times han before for the orders now. We apologize again for any inconvenience caused.
The hair is not human hair it has yarn…
The hair is not human hair it has yarn look. It swells and does have any body. I will not purchase it again
25 March 2026
Unprompted review
Reply from Eayon Hair
we are very sorry to hear that you are unhappy with our product, and thank you for your feedback.
We understand your concerns. Do not worry, our hair is 100% human hair, which has been our promise all these years. We also take all the feedbacks about if it's human hair seriously. To start an investigation on this, we would need our customers to do some test. We import some hair materials from other countries. If you have any problem when using our products, please feel free to email us at info@Eayonhair.com and we would check on it as soon as possible.
Thank you again for your time and feedback.
hair is perfect
If you’re doing Bora Bora braids and want a soft, voluminous curly finish that looks realistic and luxurious, this hair is perfect. Definitely five stars. I will be buying again.
16 March 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your fantastic review and kind recommendation!
We’re thrilled to hear our hair worked perfectly for your Bora Bora braids, giving you that soft, voluminous, realistic and luxurious finish you wanted.
We truly appreciate your support and can’t wait for you to shop with us again
Needed to change my address
Needed to change my address. Received a quick response from Rose.
27 March 2026
Unprompted review
Reply from Eayon Hair
We love to hear that — thank you so much for sharing! 💖Rose is such a valued part of our team, and we're so glad she was able to assist you quickly with your address change. Making sure your order gets to the right place with care and speed is exactly what we aim for. 😊✨
Thank you for trusting Eayon — we can't wait to serve you again! 💕
Love the hair
I contacted them about when my item would ship and they were very friendly and shipped right away. The hair is great quality and it’s gorgeous.
19 March 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your kind feedback — we truly appreciate you taking the time to share your experience! 💖We're so glad to hear that our team was friendly and responsive, and that your order shipped quickly. Knowing that you're happy with the quality and that the hair is gorgeous means the world to us. 😊✨We can't wait to welcome you back for your next beautiful style! 💕
Product is always great ❤️
6 June 2025
Reply from Eayon Hair
Thank you so much — that truly means the world to us! 💖
Knowing that you consistently love the product is the highest compliment we could ever receive. 😊✨We're so honored to have you as part of the Eayon family and can’t wait to help you shine again with your next beautiful style! 💕
Installation was smooth
Installation was smooth. The crochet loops were easy to work with and the hair did not tangle while braiding. That saved me time and frustration. Even after separating the curls for more volume, it still maintained its definition. It fluffed up beautifully without turning frizzy.
16 March 2026
Unprompted review
Reply from Eayon Hair
We love hearing this — thank you so much for sharing your experience! 💖A smooth, frustration-free installation is exactly what we hope for, and knowing that the crochet loops were easy to work with and the hair didn’t tangle during braiding makes all the difference. It’s even better to hear that after separating the curls for more volume, the hair still held its definition and fluffed up beautifully without turning frizzy. That’s the kind of effortless beauty we aim for. 😭✨ We’re so glad it saved you time and delivered such gorgeous results. Thank you for trusting Eayon — we can’t wait to welcome you back for your next stunning style! 💕
I purchased crochet hair feather…
I purchased crochet hair feather bundles for the first time from this company and would be my last. I experience a lot of shedding, the hair tangled up and I had tried using numerous products to see if the curl pattern would come back after washing. I spent over $300 because I ended up purchasing 2 more bundles to have fullness. I wasted my money on products, in which case could have brought hair from a reputable supplier instead. I thought from YouTube videos. The hair would look bouncy and the same , but instead it was nappy and tangled. I reached out via chat on website and they told me someone would contact me and I never received a call or no feedback, yet I am receiving emails and text for specials on the hair for purchase. I am so disappointed and disgusted to this point that all my hard earned money went down the drain and hair was garbage.
7 January 2026
Unprompted review
Reply from Eayon Hair
I'm truly sorry to hear this — and I want to thank you for taking the time to share your experience so honestly. What you described is absolutely not the experience any customer should have, especially after spending over $300 and trusting the brand based on what you saw on YouTube.Shedding, tangling, and a curl pattern that won’t hold after washing is frustrating enough — but to then reach out for help and never get a response, while still receiving promotional emails? That’s unacceptable, and I completely understand why you feel disappointed and disgusted.You deserved better service and better quality, plain and simple.If you're open to it, please DM me your order details so I can personally make sure this is addressed.
curls are soft, defined
I used this Human Hair Crochet Burmese Curly for my Bora Bora braids and it came out SO good. The texture is everything. The curls are soft, defined, and have that natural bounce that makes the style look effortless and beachy. It blends beautifully and gives that full, tropical curly finish Bora Bora braids are known for.
3 March 2026
Unprompted review
Reply from Eayon Hair
That sounds absolutely beautiful! 🌊💛 We're so happy to hear that the Human Hair Crochet Burmese Curly was the perfect match for your Bora Bora braids — soft, defined curls with that natural bounce and effortless, beachy finish? That's exactly what we love to hear!It's amazing that it blended so beautifully and gave you that full, tropical curly look that Bora Bora braids are known for. Thank you for sharing your experience — we're honored to be part of such a gorgeous style! 🙌🏾✨Can't wait to see what you create next! 😊
I love the grade of the air
I love the grade of the air. It was beautiful. Thank you so much. I will be able to get my hair done this Friday.
21 March 2026
Unprompted review
Reply from Eayon Hair
Thank you so much! 💛 We're so glad you're loving the quality — and how exciting that you'll be getting your hair done this Friday! We hope it turns out absolutely beautiful and that you feel amazing with your new style 😊We appreciate you choosing us — can't wait to hear how it goes! 🙌🏾✨
This kinky curly crochet hair is…
This kinky curly crochet hair is terrible! It says the hair can be colored but after I colored it the hair just tangled up and looks like strings. There is no curl to the ends of the hair and all I can do is put it in a bun. I’ve ordered kinky curly hair before and it always had curls after color. I had to give it a ⭐️ in order submit so the star will be for delivery that was okay.
20 March 2026
Unprompted review
Reply from Eayon Hair
We're truly sorry to hear this — and we really appreciate you taking the time to share your honest experience.It’s incredibly frustrating when a product claims to be color-friendly but ends up tangled and damaged after processing. The fact that you’ve worked with kinky curly hair before and had better results with other brands makes this even more disappointing — you had every right to expect the same quality here.You also shouldn’t have to settle for a style you didn’t want, especially after going through the effort of coloring and installing the hair.Please know this isn’t the standard we want for our customers. If you're open to it, please DM us your order details so we can personally look into this and make things right
Water Wave Feather Crochet
I ordered the 2.5 Packs of 16 inch Water Wave Feather Crochet hair which came in 5 individual plastic sleeves and the hair is absolutely beautiful. It only needs water to define the curls and needs to air dry, It doesn’t tangle and barely sheds. 2.5 packs is more than enough hair as it expands after it’s been washed. The only con is that the threads are a little too long for my liking and I wish they were shorter so that I won’t have to loop them around so much. I would love to try more textures but I would need the thread issue to be resolved first. I will be doing a review on my YouTube channel of the hair itself because the quality is great and is worth the money.
21 March 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for this thoughtful and detailed review — we really appreciate it! 💛We're so glad to hear that the Water Wave Feather Crochet hair is absolutely beautiful, holds its curl with just water, and that 2.5 packs gave you more than enough fullness after washing. Minimal tangling and shedding? That's exactly what we aim for!We also hear you on the thread length — that's really helpful feedback, and we'll make sure to pass it along to our product team. We want every part of the installation to feel smooth and convenient, so we appreciate you sharing that.We're so excited to hear you'll be doing a YouTube review — thank you for supporting us and sharing your honest experience with your audience. We can't wait to watch and hopefully help you explore more textures in the future! 🙌🏾✨
I love their hair! This is my second order of the wet &wavy hair. It’s high quality, soft and tangle free. I’m one satisfied customer.
This is my second order of the wet & wavy crochet hair. It is amazing and I would highly recommend it. I’m one satisfied customer!
23 March 2026
Unprompted review
Reply from Eayon Hair
Thank you so much! 💛 We're so glad you're loving the wet & wavy hair — especially as a repeat customer! High quality, soft, and tangle-free is exactly what we want you to experience every time.We truly appreciate your loyalty and can't wait to serve you again 🙌🏾✨
Amazing Hair
My hair arrived quick. The hair is soft, full, and doesn't smell bad. I can't wait to install it for my boho braids.
20 March 2026
Unprompted review
Reply from Eayon Hair
That's so exciting! 💛 We're so glad your hair arrived quickly and that you're loving the softness, fullness, and fresh scent. Sounds like it's going to be perfect for your boho braids!We can't wait to see how it turns out — hope you absolutely love the final look 🙌🏾✨Thank you for choosing us! 😊
I am disappointed with the service this…
I am disappointed with the service this time. I was nervously unable to track my order. There should have been better communication. Also, my order was incomplete. I did not receive the headbands that came with the wigs. I’m missing a total of four bands, two for each wig. I’ll think long and hard about ordering again.
Sandra
6 March 2026
Unprompted review
Reply from Eayon Hair
Thank you for sharing your honest feedback — and I'm truly sorry to hear about your experience this time around.Not being able to track your order is stressful enough, but receiving an incomplete order on top of that — especially missing the headbands that should have come with your wigs — is completely unacceptable. I completely understand why you'd feel disappointed and hesitant to order again.That's not the level of service we want any customer to have, and I appreciate you bringing this to our attention.If you're open to it, please DM me your order details so I can personally look into this and make it right
Review before I use
I gave three stars because I received my hair on time before my appointment. I ordered three bundles of natural wet and wavy hair, 20 inches, which seems sufficient for my desired style. I haven’t used it yet, so I may update my review once I do. Some reviews worry me about frizziness, so I’ll be looking out for that. I’ve tried several human hair brands, including store brands, and they’ve all been disappointing. Receiving my order on time and proper communication are crucial.
22 March 2026
Unprompted review
Reply from Eayon Hair
Thank you for sharing your honest feedback — we truly appreciate it.We're glad to hear your order arrived on time and that communication met your expectations — those are definitely important, and we're happy we got that right for you 💛We completely understand your concern about frizz, especially after trying other brands and feeling disappointed in the past. When you do install the hair, please feel free to reach out if you have any questions — we're here to help, and we’d love to hear your updated thoughts once you've had a chance to use it.Thank you for giving us a try, and we hope this ends up being the quality you've been looking for 🙌🏾✨
Don't buy to eayonhair!!
Very disappointed with this company.
The wig I received was very low quality, so I decided to return it. Their website clearly states that returns are accepted, and they even confirmed it by email. I sent the item back using tracked shipping and paid for it myself.
The package reached the destination country but got stuck in customs because an invoice from the seller is required. I contacted them several times asking for this invoice. They were replying before, but as soon as I mentioned the customs issue, they stopped responding completely. Even the shipping company tried to contact them, with no success.
As a result, the return cannot be completed. I have lost the wig, the return shipping cost, and customs fees. They claim returns are possible, but in reality they make it impossible. Avoid.
4 February 2026
Unprompted review
Reply from Eayon Hair
We are truly sorry to hear about this experience — and we completely understand your frustration. You followed the return process exactly as described, and to be left without a resolution, a refund, or even a response when customs required documentation is completely unacceptable.A return policy is only meaningful if it’s backed up by real support when issues arise. The fact that you took the time to ship the item back with tracked shipping, covered the cost yourself, and then received no help when customs needed an invoice — especially after they stopped responding — is not the kind of service we would ever want a customer to go through.Please know that we take this very seriously. If you’re open to it, please DM us your order details and any tracking or customs information you have. We want to personally look into what happened and do whatever we can to make this right — whether that means refunding your order, covering your return costs, or both.We appreciate you sharing your experience honestly, even though it wasn’t a positive one. It helps us hold ourselves accountable, and we’re committed to doing better.
Good experience
I needed to make a change to my order and the customer service was timely and professional. They were able to accommodate my wishes. This is my first time ordering with this company and so far it has been great! I’m hoping for a good quality product for my vacation coming up!
20 March 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for sharing your experience! 💛 We're so glad to hear that our customer service team was able to help you quickly and professionally — making changes to an order can be stressful, and we're happy we could accommodate your wishes.
It means a lot that you chose us for your first order, and we're honored to be part of your vacation prep! We hope the hair turns out absolutely perfect and helps you feel your best while you're away 🌴✨Can't wait to hear how it goes — and thank you for trusting us! 🙌🏾
I absolutely love the hair
I absolutely love the hair. It was soft just as expected.
15 March 2026
Unprompted review
Reply from Eayon Hair
We're so happy to hear that! 💛 Soft, just as expected — that's exactly what we want for you.Thank you for loving the hair and for taking the time to share your experience. Can't wait to have you back for your next look! ✨
Thought I was purchasing from Black…
Thought I was purchasing from Black owned company due to advertisement. Was not able to receive tracking number without downloading another App. Ordered 2/28/26 received 3/13. Also was advised I would have to pay additional fee for delivery. Contacted customer service which was “chat bot” no actual human help. Never again!
28 February 2026
Unprompted review
Reply from Eayon Hair
We’re truly sorry to hear about your experience — and we completely understand your frustration.
We sincerely apologize for the confusion regarding our business ownership, the delay in receiving your tracking information, and the unexpected delivery fee. That is not the level of transparency or service we strive to provide.
We also regret that you were only able to reach a chatbot instead of a real person when you needed help — that’s especially frustrating when you’re already dealing with shipping issues.
Please DM us your order details so we can look into this personally and make it right. We appreciate you bringing this to our attention, and we hope to have the chance to restore your trust.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.