easyJet holidays Reviews 

5,149
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 5,039 reviews, reviewers overwhelmingly had a great experience with this company. Consumers find the booking process straightforward and regularly praise the comfortable flights along with the reliable and smooth airport transfers. People frequently mention that the hotel staff are extremely welcoming and the resort locations are ideal for exploring nearby attractions easily. Some reviewers were not happy with customer service and described frustrating communication delays or a complete lack of assistance when unexpected problems occurred. A few other people also felt that certain hotel staff members were rude or behaved unprofessionally during their stay. Additionally, travellers noted that some transfer arrangements involved multiple stops or unexpected waiting times upon arrival.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, praising the excellent value, seamless... See more

Service

Reviewers express general satisfaction with the overall service, highlighting smooth, well-organized... See more

Staff

Customers had positive experiences with staff, frequently noting that team members across hotels, flights,... See more

Location

Reviewers highlight positive aspects of location, frequently sharing their satisfaction with hotels situated... See more

Booking process

Clients share satisfaction on booking process, frequently praising the straightforward platform and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just returned from a great week away booked through easyJet holidays. The hotel was fantastic, spotlessly clean in a great location. Transfers to and from hotel were hassle free with great communica... See more

Rated 5 out of 5 stars

Other than the return flight, which was not great due to circumstances outside easy jets control, they were fantastic from beginning to end. We stayed at the jaz elite casa del mar in hurghada and i... See more

Rated 5 out of 5 stars

Used EJ all-in packages before. I like the one stop ATOL cover. Everything works well and I have had no reason to grumble. Low deposits and transparent pricing is appreciated. I do however feel that h... See more

Rated 5 out of 5 stars

Easy to book, holiday was best price with EasyJet, sent lots of information about booking. Private transfer was waiting when we arrived as our flight was delayed. All EasyJet staff helpful, Stella Di... See more


Company details

  1. Tour Operator
  2. Holiday Accommodation Service
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

About easyJet holidays

Written by the company

easyJet holidays is a UK-based package holiday provider offering great-value beach and city breaks to over 100 destinations across Europe and North Africa. We combine flights, quality hotels, seamless transfers and award-winning customer experience into ABTA and ATOL protected package holidays designed for today’s smart travellers.

With more than 8,000 hand-picked hotels and over 390 routes from UK airports, customers can secure their next getaway with just a £60 deposit. Every trip is backed by our Best Price Guarantee and Ultimate Flexibility policy, giving you the freedom to change your plans with confidence.

In 2024, we took over 2.5 million people on holiday and were proud to be named UK & Ireland Travel Company of the Year. Through our Holiday Better sustainability strategy, we’re helping customers make more responsible choices – from eco-certified hotels to electric-vehicle transfers and community support in destination.

Whether you’re after a family beach break, a luxury escape, or a last-minute city adventure, easyJet holidays makes it simple, secure and great value.

Brilliant holidays at unbeatable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(5,149)

5,132 reviews in the last 12 months

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Rated 3 out of 5 stars

4th time fantastic atmosphere at resort…

4th time fantastic atmosphere at resort people make the holiday. St. Nicholas needs to give it a make over but a great holiday everyone talks to everyone and thats what makes this place good and the food and staff.

14 September 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thank you for taking the time to provide us with your feedback. We are pleased to hear that you enjoyed the atmosphere at your hotel, and to hear about your good experience.

Rated 3 out of 5 stars

After checking in with plenty of time…

After checking in with plenty of time we were not informed needed 6 months after return date. Holiday was ok. No ac on return flight so was very warm.

23 September 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thank you for taking the time to provide us with your feedback. We are truly sorry to hear about your experience, we have created a case surrounding your concerns. We will be in touch within 28 days.

Rated 5 out of 5 stars

A week in Sousse, Tunisia

No problem with booking and the flights, holiday plus transfers were all good and the hotel (Marhaba Club) was ideal for days round the pool or on their beach. The only let down was Sousse itself, its very dirty and run down once away from the hotel.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

We have travelled with easyJet holidays on many occasions, both city breaks and beach holidays.
They have always been efficient and reliable.
The hotel descriptions when booking are accurate and transfers are on time and reliable.
The easyJet app keeps you well informed.

15 September 2026
Unprompted review
Rated 4 out of 5 stars

Great airline to fly with and the hotel…

Great airline to fly with and the hotel staff were very kind and helpful definitely stay again at Sunset beach club.

15 September 2026
Unprompted review
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Reply from easyJet holidays

Thanks for taking the time to share your experience with us. It's great to hear.

Rated 5 out of 5 stars

Just returned from a week in Corfu.

Just returned from a week in Corfu.

Booking our holiday was easy, was contacted regularly with countdown and reminders to check in etc. Online check in was easy enough.

Flight outbound was delayed but was a knock on effect from the morning schedule.

Passport control and bag collection was very quick and straightforward.

Transfer provider was waiting for us on our arrival. Which was great as I was worried it wouldn’t be there with us being late arriving. Very friendly driver.

Hotel staff checked us in, was past midnight when we arrived. They took us with our luggage to our room in a mini bus and assisted us up stairs with bags.

Breakfast was lovely and so was the evening meals. You had to purchase drinks with evening meals but tea coffee and juice were provided with breakfast. Wasn’t an issue for us though.

All the staff were very polite and helpful throughout our stay. The room was tidied regularly and the hotel in general was extremely clean and tidy. They even provided a mini bus every 30mins (when available) to drop you off at the bottom of the mountain where there were other restaurants, bus stops and access to a very pretty pebbled beach. Where there were more restaurant/bars.

All the meals in the hotel were lovely with a variety of choices. We ate out a few times and each time that was very enjoyable too.

We had a late night flight home and was able to book with reception to extend our room for the day so that we weren’t hanging around all for 9 hours waiting to be picked up. Which was very much appreciated.

Transfer back to the airport was on time, very smartly dressed driver in an executive mini bus collected us.

Check in was fine and so was boarding. Flight home was good too.

All in all very enjoyable experience even with the slight flight delays.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Great from start to finish, few usual hiccups like 20 min delays , but thats nothing to do with easyjet, loved our holiday to paphos, and will do it all over again next year :-) the booking process was very easy, the staff were lovely,

2 September 2026
Unprompted review
Rated 5 out of 5 stars

GREAT HOLIDAY WITH EASYJET AGAIN

GREAT HOLIDAY WITH EASYJET AGAIN
THE HOTEL IN TORREMOLINOS
"LEONARDO TORREMOLINOS" IS GREAT
THE FOOD, STAFF, CLEANLINESS IS ABSOLUTELY
BRILLIANT..ALTHO THE ROOMS NEED A WEE UPDATE
OVERALL THE HOTEL WAS EXCELLENT..
THE DOWNSIDES OF IT IS..TO GET TO THE BEACH IN A FRIGGIN NIGHTMARE..WHAT A WALK NOT GOOD FOR FOLKS WITH DISABILITIES, LIKE ME.!!
CRAP ENTERTAINMENT IN HOTEL...NEEDS A MASSIVE OVERHAUL AND REVAMP, NOTHING GOOD ALL DAY AND NIGHT..
BEWARE....IF YOU GAY..THEN THIS HOTEL WILL SUIT YOU...LOADS OF GAY MEN (COUPLES) AND THE TOWN AREA IS ABSOLUTELY RIDDLED WITH GAY BARS AND CLU TYPES, WHILST ITS MASSIVELY PROMINENT, THEY ARE AT IT IN THE STREETS, NOT NICE FOR KIDS TO SEE THIS BY ANY STANDARDS. DOEASNT REALLY BOTHER ME BUT EVERY TURN IN THE TOWN AERA AND STREETS AND DARK ALLEYs ITS IN YOU FACE, WHICH ISNT GOOD.
AS SOME PEOPLE TOLD US....**THIS IS THE GAY CAPITAL OF MAINLAND SPAIN OUTWITH GRAN CANARIA...AND ITS CERTAINLY VERY TRUE 100%.
APRT FROM THAT..A DECENT WEEKS HOLIDAY..BUT WILL NEVER GO BACK AGAIN TO TORREMOLINOS.... AS THATS TWICE NOW TO 2 DIFFERENT AREAS..SO BE WARNED WHAT TO EXPECT AND SEE..
TRIPS FROM HOTEL ARE GARBAGE..NEED TO GO TO BENALMADENA FOR BOAT TRIPS AND MARINA AREA, AND TAXIs NOT CHEAP EITHER.. WE WE THERE FROM
15TH - 23RD SE[T 2026 AND WERE 3HRS DELAYED COMING BACK TO GLASGOW..

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Have used easyholidays several times

Have used easyholidays several times, and will only book with them, we don’t even bother looking elsewhere!
Just come back from Croatia, fantastic week, spotless accommodation and location.
No issues from the day we booked till the day we came home, from check-in staff, cabin crew (customer service 10/10) transfers to and from the hotel, cannot fault.
Have told family and friends to only book with easy holidays for a hassle free holiday.
100% recommend!!!

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Great value for money holidays

Great value for money holidays, very competitive prices compared to traditional holiday companies. Good flight times on most destinations. Have used easyJet for my last 3 holidays because they have come out as best for price, location and flight times. Have always had good experiences with cabin crew. Love their duty free shopping have got some bargains on fragrance and cosmetics .

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Booked with EasyJet

Booked with EasyJet, for my wife’s birthday. Chose HD Parque cristobel in Gran Canaria. Had a lovely break in a spot on Hotel. Would recommend the whole experience 5 star from me

12 September 2026
Unprompted review
Rated 2 out of 5 stars

Hotel for French Visitors NOT for English

We were sent to a hotel that was only for French visitors entertainment in French and any trips were only for French visitors we felt very left out. Maintenance around hotel was very poor and food cold!

15 September 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thank you for getting back to us. We have now raised a case for you and a member of our Resolution team will reach out to you directly.

Rated 4 out of 5 stars

We recently stayed in Benidorm at the Hotel Pueblo

We recently stayed in Benidorm at the Hotel Pueblo.
Overall it was a happy and good time had by all.
No issues at all with Easy Jet, indeed they were very helpful arranging flight assistance for my daughter who broke a bone in her foot on our second day.
The hotel overall was very good with excellent facilities with only one minor gripe in as much as sometimes in the morning breakfast, some of the “hot” food was only tepid.
But that apart, all aspects of the Hotel Pueblo and Easy Jets assistance was faultlesss

15 September 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thanks for sharing your experience, we hope to welcome you on another easyJet holiday soon.

Rated 5 out of 5 stars

Great experience.…

We've used easyJet holidays for the past 7 years; they are very reasonably priced, have a great selection of hotels and the booking and managing of the holiday is great.

14 September 2026
Unprompted review

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