EFX Algo Reviews 

499
•
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, most reviewers were unhappy with their experience overall. Customers frequently mentioned paying high fees for trading bots that quickly went into long drawdowns with big equity losses. Furthermore, buyers experienced frustrating difficulties because support teams consistently failed to answer emails or resolve urgent account questions. Some reviewers were happy with the customer service, noting that the team was knowledgeable, helpful, and very responsive to queries. A few other people also felt that the business put real effort into guiding them and maintaining clear communication. These individuals appreciated the proactive approach and felt consistently supported throughout their entire investing journey.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of differing... See more

Product

Users describe profound disappointment with the trading bot, noting that after an initial positive period,... See more

Service

Clients share profound dissatisfaction regarding the service, citing disappointing performance results and... See more

Price

Reviewers highlight negative aspects of price, expressing deep frustration over expensive upfront license... See more

Response time

People report negative experiences with response time, noting that reviewers are consistently met with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I lost over 15k. Asked for the garanteed refund and have been ghosted. First month they did make 3.5% but then quickly started losing. They also went over the 1.5 draw down and have absolutly no off... See more

Rated 4 out of 5 stars

I acquired an EFX XGB bot in the middle of 2025. The bot has performed very well. And the EFX team is knowledgeable, helpful and very responsive to queries. And commited to your success. They are... See more

Rated 4 out of 5 stars

If you have money to invest that is not needed for living, this is an exciting investment. You get daily email updates on your investment to stay informed. AI is the future of investing and EFX Algo... See more

Rated 1 out of 5 stars

Unbelievable, this company has positive reviews! In April I paid 25 grand them for their "supposed" AI Algo Program and put 100K into the account. Lost 10 grand immediately, no one ever answered the c... See more

Company replied


Company details

  1. Educational Consultant

Written by the company

EFX Algo provides structured, rules-based trading technology designed for individuals who want greater clarity, control, and discipline around how capital is deployed. We work with entrepreneurs, business owners, and investors who prefer systems over speculation, and who value transparency, defined risk parameters, and decision-making frameworks over hype or short-term promises. EFX does not take custody of client funds. All trading activity runs inside accounts owned and controlled by the user, with clearly defined rules, visibility into performance data, and the ability to start, pause, or stop at any time. Our focus is not on predicting markets, selling financial advice, or guaranteeing outcomes. Instead, we help clients evaluate whether a rules-based, automated approach fits their goals, risk comfort, and expectations—before relying on it as part of a broader capital strategy. EFX emphasizes education, evaluation, and long-term alignment. Many clients begin with a structured evaluation period to better understand how the technology behaves in live market conditions and whether it belongs in their portfolio. As with all market-based strategies, trading involves risk and is not suitable for everyone. We encourage prospective clients to ask questions, take their time, and make decisions they feel confident standing behind.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

499 reviews

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Replied to 16% of negative reviews

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2.4

All reviews

(499)

111 reviews in the last 12 months

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Rated 1 out of 5 stars

Soon or later, you will lose all your money

Soon or later, you will lose all your money

The EFX Algo trading software is not well designed. The Stop Loss is very poor. When market falls, EFX took all my values and put into Floating Trade, and cashout in Closed Trade the next day. It forced my account to ZERO. When market crashes, the Forex is very bad. Why cash out at this time and lose all my money? I don’t understand the logic behind EFX. Where did my money go? EFX won’t tell me, they won’t show me the trading history neither! They won’t even talk to me. They are irresponsible. They probably took all my money away?

I joined EFX Algo a year ago. With normal return showing on myfxBook. When I sensed the market wasn’t stable, I took some asset out, the trading bots (or EFX Algo) went banana. Moved all my asset to Floating Trade (why?). I cannot stop it. Then the next day, EFX cashed out all my positions and account went to ZERO. It’s very scary.

I need the money. It's my retirement money and EFX won’t even talk to me! I didn’t expect this (down to ZERO) will happened to me. Because I have been a very careful person. But it did. The EFX Auto Trading software is not mature, and cannot handle many critical situations. All members should be very careful. Don’t trust EFX Algo, or you will lose all your money soon or later.

David, 408-627-2334.

8 April 2025
Rated 1 out of 5 stars

My account is down by 50%

My account is down by 50%, I have lost about 50,000 in a year. Everytime I tried to cancel and get my money back they push you not to cancel. This highly NOT recomended. Even if you invest mony in random stocks you will come out ahead.

15 April 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi Sudarshan,
We’re sorry to hear that your experience with the system has been disappointing. Just to clarify: no client is ever required to remain in the system — you can pause, modify, or withdraw at any time, as full control of the account remains with you.
The drawdown you reference reflects current open trades. These positions are not considered realized losses unless they are closed. The system is designed to manage positions according to preset logic, including capital preservation safeguards.
We understand this may not align with your expectations, and we appreciate you giving the system a try.
— The EFX Team

Rated 1 out of 5 stars

Don't buy the Algo it's not worth it

Don't buy the Algo it's not worth it. They do large trades amount trades and just few trades can blow up the account. My account is 40% down. This is not okay, they should have stopped the bots when it was down like 5 or 10 percent.
They are also very expensive

13 April 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi Manpreet,
Thank you for your review. We understand your concern about trade sizing and risk.
The system operates based on settings chosen during onboarding, including risk levels and position sizing. If you’re seeing larger positions than expected, we recommend reviewing the configuration settings within your own broker account.
The drawdown you’ve referenced is floating — not a confirmed loss unless those trades are closed. The system also includes a capital preservation threshold to help prevent more significant declines.
Your feedback is appreciated as we continue improving clarity around how the software works.
— The EFX Team

Rated 1 out of 5 stars

On the 3rd April

On the 3rd April, my account dropped its profitability by 60%, further and worse than this, they sent a message out saying due to a volatile market the bot would go into capital preservation mode. This is not what happened, instead my drawdown trebled to 30% just two days, the losses increased, and now my account floating profit and loss stands at a loss of c$45k and it’s getting worse. If that wasn’t bad enough, the owners then decided to stop people discussing the issue on the community feed and disabled the feed so that nobody could see what others were saying. This is horrific business, not transparent, and raises serious questions. I’m shocked, and I’ll be asking for all of my money back.

7 April 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi Mark,
We appreciate the detailed feedback. We recognize that the April volatility was intense, and the system’s capital preservation logic didn’t activate fast enough in some cases due to how quickly conditions changed.
To clarify: the drawdown you referenced reflects unrealized positions still managed by the system — not locked-in losses unless trades are closed. That said, we understand why the experience felt out of sync with your expectations.
The decision to limit community comments was made temporarily to reduce panic and misinformation during a high-volatility event, but we agree that transparency is essential and have since reopened channels for user engagement.
We regret that this situation has led to distrust and are working to improve from here.
— The EFX Team

Rated 5 out of 5 stars

This is worked out great as an…

This is worked out great as an investment and since we started in mid January, we have already received a 20% plus return. As far as service, they have been readily available and have helped answer any of all questions.

3 March 2025
Rated 5 out of 5 stars

After 1 year of running the Algo has…

After 1 year of running the Algo has made us +30%. No funds or other trading bot can do that with a moderate risk profile simultaneously. The support is very responsive and always helpful. I cannot recommend them enough, I have a huge esteem for them.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

The EFX folks have been great to work…

The EFX folks have been great to work with. They understand that getting started takes some effort. Their "onboarding" process is outstanding. They help you with every step to get things going. After (almost) 2 months my account is up about 6%. Very pleased with the EFX team and results!

14 February 2025
Rated 5 out of 5 stars

Doing very well

Doing very well, got set up and running in the beginning of December and now in mid feb I’m up 14%! Couldn’t ask for better results!

7 February 2025
Rated 5 out of 5 stars

Exceptional Forex Bot & Outstanding Support!

Trust is everything in the forex industry, and as someone who is naturally skeptical, I can confidently say this company has earned mine. From day one, the team—Danny, Mirko, and Joe—has been incredibly responsive, answering every question (no matter how small or silly) with patience and clarity. Their dedication to transparency and customer success is truly refreshing.

Beyond their top-tier support, the results speak for themselves—absolutely insane performance! Their latest product is another game-changer, and I couldn’t be happier. If you’re looking for a forex bot backed by a genuine, trustworthy team, look no further. Highly recommend!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience so far!

I have been trading with Algo for 4 months and I am very pleased with the team, they are very approachable and transparent. I am also satisfied with the results achieved so far and I look forward into the future. Thank you!

15 January 2025
Rated 5 out of 5 stars

Amazing opportunity

The setup was easy and the gains even easier! I thoroughly enjoy the openness of the community and th expertise of EFX, in general.

16 January 2025
Rated 5 out of 5 stars

Andres is knowledgeable

Andres is knowledgeable, professional and helpful. Getting an account set up was easy with his guidance. I look forward to a long and profitable relationship,

23 December 2024
Rated 5 out of 5 stars

An investment strategy you simply can’t ignore

These guys are fantastic and make investing extremely easy. The returns are phenomenal and hard to match anywhere else and other than the initial set up, it’s a set it and forget it. You’ll be very pleased with the relationship and more importantly the returns that their platform provides. I’ve never seen anything like it and have introduced several of my friends to them and they are all seeing the same growth in their portfolios. It’s a “no brainer”.

16 December 2024
Rated 5 out of 5 stars

Was with NURP before

Was with NURP before, where had a glorious 10 month run before a black swan event wiped me out, teaching me an extremely traumatic and difficult lesson. EFX is the slower, gentler, more realistic, and way less perilous answer to NURP. Less hype, but just good solid, SAFE growth based on an algorithm running on 8 robust strategies. It’s slower growth, but you set it and forget it, and each your $ grow. Thanks EFX.

16 December 2024
Rated 5 out of 5 stars

I’m a 70 year-old seasoned investor

I’m a 70 year-old seasoned investor. I have never in my life experienced or seen anything like this company EFX Algo. First of all their support is outstanding. Every single question gets answered within 24 hours. I’ve received phone calls to make sure that everything is working correctly. I have received explanations and responses almost immediately. Their customer service is five star. You will never have a question or be left in the dark. Secondly, I’ve never made such great returns every single month. I watch my account daily. All the reports are sent to me daily. I’ve never been happier this AI program and the rate of return is phenomenal averaging between four and 7% per month . I am always monitoring the chat between all the clients. I’ve never seen one client complain or be unhappy. There’s nothing but praise for this company they give you 100% moneyback guarantee if they don’t fulfill the commitments they make I only wish I had this years ago. You will not be sorry

11 December 2024
Rated 5 out of 5 stars

**"Exceptional Automated Trading System…

**"Exceptional Automated Trading System and Outstanding Support!"**

I have been thoroughly impressed with the performance of this company's automated trading algorithm. The system is incredibly efficient, consistently delivering trade executions. It has significantly improved my trading results, and I appreciate how user-friendly the interface is.

What truly sets this company apart is its support team. They are knowledgeable, responsive, and always ready to provide assistance whenever needed. From onboarding to troubleshooting, their guidance has been clear and effective. It's reassuring to know that expert help is just a message away.

If you're looking for a reliable, high-performing trading algorithm backed by top-tier customer support, this company is the perfect choice. Highly recommended!

10 December 2024
Rated 5 out of 5 stars

I’ve been very impressed EFX Algo’s service, ease of setup and results!

I’ve been very impressed with this company and people. The support staff is outstanding and I really do like and appreciate the business model for busy professionals or anyone that has some extra money to diversify their investments and receive way better than normal returns. I trust the owners and company and I’m so glad I made the decision to join them. Thank you Joe and Andres!

4 December 2024
Rated 5 out of 5 stars

EFX Algo: Great Upside Potential, Miniscule Risk

EFX Algo is working better than advertised. The Website is easy to use and is loaded with detailed information about my account. Performance in the first 5 months has been 28%+, which represents an annualized rate of 66%. Particularly important is that the potential for loss of capital is miniscule. My account has lost 1.5% or less in a day 3 times during this period. Rebounds occurred after each of these days with profitability back on track and resuming within a few days. EFX Algo shut the trading bots down for about a week during the USA November elections due to Forex volatility. This resulted in a smaller return in November, but protected against larger potential losses given the abnormal market conditions. EFX's attention to market conditions and their active monitoring and management is a big plus!

I went with OX securities as a broker and being new to foreign companies took some time to research and interface with EFX and OX representatives. Funding my account was seamless once it was set up. OX sends daily, weekly and monthly updates on account performance. The OX web site is loaded with detailed information about my account and is easy to use. Account information is readily available and transparent.

My buy-in fees have already been recaptured. Considering additional deposits. My best account for consistent returns; greater than any other investment!

3 December 2024

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