EFX Algo Reviews 

499
•
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, most reviewers were unhappy with their experience overall. Customers frequently mentioned paying high fees for trading bots that quickly went into long drawdowns with big equity losses. Furthermore, buyers experienced frustrating difficulties because support teams consistently failed to answer emails or resolve urgent account questions. Some reviewers were happy with the customer service, noting that the team was knowledgeable, helpful, and very responsive to queries. A few other people also felt that the business put real effort into guiding them and maintaining clear communication. These individuals appreciated the proactive approach and felt consistently supported throughout their entire investing journey.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of differing... See more

Product

Users describe profound disappointment with the trading bot, noting that after an initial positive period,... See more

Service

Clients share profound dissatisfaction regarding the service, citing disappointing performance results and... See more

Price

Reviewers highlight negative aspects of price, expressing deep frustration over expensive upfront license... See more

Response time

People report negative experiences with response time, noting that reviewers are consistently met with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I lost over 15k. Asked for the garanteed refund and have been ghosted. First month they did make 3.5% but then quickly started losing. They also went over the 1.5 draw down and have absolutly no off... See more

Rated 4 out of 5 stars

I acquired an EFX XGB bot in the middle of 2025. The bot has performed very well. And the EFX team is knowledgeable, helpful and very responsive to queries. And commited to your success. They are... See more

Rated 4 out of 5 stars

If you have money to invest that is not needed for living, this is an exciting investment. You get daily email updates on your investment to stay informed. AI is the future of investing and EFX Algo... See more

Rated 1 out of 5 stars

Unbelievable, this company has positive reviews! In April I paid 25 grand them for their "supposed" AI Algo Program and put 100K into the account. Lost 10 grand immediately, no one ever answered the c... See more

Company replied


Company details

  1. Educational Consultant

Written by the company

EFX Algo provides structured, rules-based trading technology designed for individuals who want greater clarity, control, and discipline around how capital is deployed. We work with entrepreneurs, business owners, and investors who prefer systems over speculation, and who value transparency, defined risk parameters, and decision-making frameworks over hype or short-term promises. EFX does not take custody of client funds. All trading activity runs inside accounts owned and controlled by the user, with clearly defined rules, visibility into performance data, and the ability to start, pause, or stop at any time. Our focus is not on predicting markets, selling financial advice, or guaranteeing outcomes. Instead, we help clients evaluate whether a rules-based, automated approach fits their goals, risk comfort, and expectations—before relying on it as part of a broader capital strategy. EFX emphasizes education, evaluation, and long-term alignment. Many clients begin with a structured evaluation period to better understand how the technology behaves in live market conditions and whether it belongs in their portfolio. As with all market-based strategies, trading involves risk and is not suitable for everyone. We encourage prospective clients to ask questions, take their time, and make decisions they feel confident standing behind.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

499 reviews

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1-star

Asks customers to review

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Replied to 16% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(499)

111 reviews in the last 12 months

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Rated 1 out of 5 stars

almost a year

almost a year, they haven't delivered what was promised, not even close.
They have it reporting through myfxbook, it reports completely wrong.
they said 10 months now I guess I have to wait the whole year.
After assuring me I was all set this would be maintained with all the latest ... " we have something better for 5K more"
I haven't seen any worth while revenue.
I Just want out!!!

29 OCT 2025 update.
I have lost 13,000 dollars with this system.
They are charging me 97 dollars a month.
They promised me I would be over 17% a month growth. My account went the other way.
I understand everyone's account went the other way..

11NOV2025
GIVE ME BACK MY MONEY.
no one returns calls, no help, nothing..
You charge me monthly and i got nothing.
Where is this guarantee? i contacted you at 10 months because that was what i was told to be told contact you again at 12 months but no one returns my calls

26 August 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 2 out of 5 stars

Bought the octane made profit in 3…

Bought the octane made profit in 3 months almost 10 % so happy then April and July tariff happened and wipe off most of my profits. I decided to stop the bot to mitigate more losses and until now I am off the bot.
I don't know when to go back again, I feel like I waisted my initial investment I have not recovered yet.
I want to give it another chance but with the current market it's tough.
Hopefully This bot proves me wrong.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

This loses money everytime something happens with tariffs

*UPDATE* This company is now trying to claim I never had an account with them, and thus my 1 star review is invalid, as you can see from their response.

What a cowardly and despicable thing to do. The fact of the matter is your company sucks and your product is garbage.

You and your rubbish product earned the hate. Stop trying to weasel out of the one star reviews you deserve and take it like a man.

I purchased EFX Algo in September of 2024. I was happy with the results as I did see the monthly gains advertised for many months. In April of 2025 I was up up over 20%, then it crashed down overnight with major losses due to how tariff talks were affecting the market and volatility with the AUD/CAD currency pair. All my profits were pretty much liquidated.

Fast forward to now, and it went up to 20% gains again, just to crash down and lose all profits. It constantly holds on to losing trades, which is called drawdowns. I have at least $2000 in bad trades/drawdowns in the same currency pair it had so much problems with before, AUD/CAD. When it comes to drawdowns, this company loves to gaslight and say they aren't really losses... I beg to differ.

Total I'm down to $19000 of my original $20000 investment. An entire year has gone by and all it's done is lose money.

When you factor that in with the high pricetag on the license plus the monthly fee, you can see that this is a poor investment.

16 August 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 1 out of 5 stars

I purchased a package a year ago…

I purchased a package a year ago started off. OK last five months have been negative. My account is in the negative. It’s time to take my losses and move on.

18 August 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 1 out of 5 stars

I am honestly surpised how people still buy this

I am honestly surpised how reviewers here can provide positive reviews on EFX. Their bot, Octane and its algorithm is poorly designed and does not learn or adjust. The bots have experienced significant drawdown immediately after 'liberation day' tariffs by Trump (April 2025), and then was able to recover some of those losses, but then went to another major drawdown during the recent past week (worse than the liberation day drawdowns). That tells me, EFX management and the team who coded Octane are bad traders in real life. I am just waiting for the drawdown to recover a bit, then I am out. Hold on to your money and you will be better off investing in SPY or QQQ.

9 August 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 1 out of 5 stars

Poor EFX System and Customer Support

I signed up in October 2024 and started with $100,000 due to all the great reviews on Trustpilot along with a recommendation from someone in another Discord trading channel who told me that his performance starting in early 2024 was decent. The first few months were okay for me with a few percent gains per month and I ended up paying taxes on the end of year gains for 2024. The filing of taxes for a foreign account (required) was a headache later. Despite some big drawdowns from multiple GBPUSD contracts, the EFX bots worked eventually worked their way out. I decided to put in an additional $110,000 for $210,000 total in 2025. This was a big mistake as all hell broke loose in early April 2025 and similar to others in the EFX community, we lamented on losing so much money when the Trump tariffs news started. My account at the peak was at $243558 (balance, which is the account value, not including any losses on gains on current holdings) and at one point in early April. On April 7, this balance dropped to $179,000, which was a drop of 26.5% in 1 day! A few people in the community reported drops of 30-40% and at least 1 person closed out their account. People commented that they weren't really getting back responses from EFX and many questions had to be posted by people in obscure areas of the chatroom. I stuck with EFX and finally after months, it got back up to 242,700 in balance on August 7, 2025. However, my equity was at $193,500 on August 7, 2025 since the drawdown on the current contracts I am still holding increased dramatically. Equity is equal to the balance subtracting out any current contracts with losses and adding gains on any current contracts with gains. It is the amount you would get if you liquidated the account and my current holdings on August 7 were -$49,200. EFX charges monthly fees based on balance rather than equity which is advantageous to them, but detrimental to the customer since if I liquidated the account, I would be losing money and they could potentially get even more money once my balance goes over $250,000 ($297 per month vs $197 per month under $250,000). To guard against my account going over, I withdrew $5050 and brought the balance down to a better safety margin under $250,000. My drawdowns from August 7 mainly consisted of AUDCAD shorted contracts from April (about -$20k) and GBPUSD shorted contracts (poor trades on GBPUSD yet again from EFX) from July 31, 2025 (~$24k). Two weeks ago EFX made a group announcement that the system had officially recovered all realized losses from the April market event, which is completely untrue as my account is still holding -$20k in losing contracts from April. I messaged EFX and they said that everything was in working order with my account. I told them that their news announcement was misleading to others as evidenced by my account. I let them know that SPY and QQQ have recovered from the huge April drawdowns and now are up at all-time highs unlike my EFX account. If I were to liquidate now, then I would be losing $17000, including the big initial payment for EFX and the monthly fees I've been paying ($197/month), plus the taxes I paid on gains from last year (which I paid, but the account is losing now), plus the 1 year I paid upfront with their recommended VPS (they should have told me not to pay 1 year upfront when I signed up since they were already working on migrating all accounts to EFX VPS which was free, 2 months after I signed up with Chocoping). If I had put the money in QQQ/SPY, instead of losing all this money, I would have had nice gains. Also, after I signed up with EFX Octane, a few months later, they came out with a US version, which they didn't let me know when I signed up with Octane. Morever, a few month ago, they have yet another system that trades more than just Forex. In addition, I asked EFX if they could help reassure me that things will improve with their Octane system. I have received no replies to this and my question about misleading news that all April losing positions were closed out. I didn't want to write this negative review, but their unresponsiveness, left me no choice but to warn others about EFX. I drank the Kool-Aid wanting to get better returns than SPY and I patiently waited hoping that things would get better, despite my girlfriend and family telling me that EFX's system isn't going to be favorable and to get out much sooner. Beware of their 1 year money back guarantee too since it is based on balance, so that you wouldn't get anything back if your balance is positive, despite holding losing positions which would make your account negative if you liquidated. I told EFX that they should base their monthly fees and guarantee on equity since that is the bottom line, but they didn’t agree. I’m paying monthly fees, but not getting responses.

8 August 2025
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— The EFX Team

Rated 2 out of 5 stars

Very disappointing returns

I'm very disappointed in the returns of the Octane algorithm thus far. I joined in mid-October 2024 and my account stayed positive only for a couple of weeks max. If has been negative since then and continues to slowly decrease in value every week. In 9 months the equity value of my investment has decreased by 12.3% and that is on the "moderate" setting. The customer service at EFX is great and I believe they are truly dedicated to the success of their product for their customers which is why I am giving 2 stars rather than one. All said, I wish I hadn't purchased the Octane license and invested $30k of my money. Considering the very high initial cost of the algorithm, and the ongoing $97 monthly license fee, I am down almost $17k (includes license fees), so not good). I intend to stay for the long term but all in all, I wish I had never invested my money this way.

I'm scratching head wondering how all these customers are in the black. Am I the exception? Doubtful.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Pleased and Reassured!

We've had a positive experience working with this group; they've been helpful and authentically responsive to our start with them. Our initial investment is up about 3%/month or about 36% annually. It's steadier than the comparable covered-call ETF's, and I think it has potential for higher returns. We've only been in for 2 months, so we'll see!
We plan to add to our position.

9 July 2025
Rated 5 out of 5 stars

12 months review Octane

Well done Danny and the team
Completed one year end of March with Octane

GP was 50.30%
NP was 43.17%
Impressive figures for sure obviously didn’t include April's 25 figures

On that note I am pleased to say the losses for April which affected everyone have now been recovered as of end of June so a two month recovery (impressive)

DD still needs a little work but it’s on the way down , well done octane it’s performance in a very unique difficult environment has been excellent

Looking forward to the next 12 months

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience

I always have a great experience when I have questions on anything. Austin, who has been with me from the start has always had all the answers to what I need to know. I feel comfortable emailing and knowing that I'll get a quick response and he's very knowledgeable about the system, how it works and what to look for!

1 July 2025
Rated 5 out of 5 stars

Only ever positive things to say about the customer service

I've been with EFX in various guises for a couple of years now and never fail to get great customer service...I migrated one of my trading bots to one of their in-house VPS platforms the other day, and it looked slightly different to what I was used to seeing, so kept asking for reassurance that everything was ok and was working as it should...the response times were almost instant and the reassurance gained was great, Top work guys!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Bomb dot com

Wow, Austin and the whole team at EFX Algo always do so much to impress me...service is always over the top, always make it as easy as possible on me when changes are needed. I love it!

1 July 2025
Rated 5 out of 5 stars

Austin has been a very helpful guide to…

Austin has been a very helpful guide to using EFX. If I don't understand something he send me videos for support or even handled the recent server upgrade as I was too busy to take care of it. That is awesome service.

30 June 2025
Rated 5 out of 5 stars

EFX always delivers

Even though automated solutions are risky, EFX excellent customer service helps you navigate the challenges that might come, they do this while delivering real results!

26 June 2025
Rated 4 out of 5 stars

I am a student of EFX and when Octane…

I am a student of EFX and when Octane became available it was a no brainer for me. Like some of the negative reviewers, I too was frustrated with the communication break downs surrounding the April 2025 tariff fiasco that plagued the market. April was the only negative month since December 2023 and I trust Danny and his team will stay committed to what they are building. The community that some reviewers mention started to become more of a dumping ground for frustrated clients saying the sky was falling rather than a constructive place for positive reinforcement. I started out on a moderate setting and I am up 38.52% as of today since January 2024.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

A great company to invest with!

My husband and I were very impressed at all of the helpful support team when we were joining as well as any time we had a question or a need for help.
After 3 months of investing, we saw a greater return than our annuity had produced in a whole year! No matter what was going on in the country that affected the markets, the company took care of their clients with integrity and great care! We are very glad that we chose to invest with Easy FX Trading and would highly recommend this company!

26 June 2025
Rated 5 out of 5 stars

Have been a member of EFX for almost 2…

Have been a member of EFX for almost 2 years. Great community and trustworthy team. As with any investment, there are ups and downs but they've stood by their product with integrity, great communication and have been very helpful since becoming a part of EFX.

26 June 2025

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