I recently sold some XRP through BNB to Easy Crypto for NZ payment to my account. I failed to do a memo and contacted Easy Crypto (Matt ) to help me locate the crypto. Matt did a manual search to matc... See more
Company replied
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I recently sold some XRP through BNB to Easy Crypto for NZ payment to my account. I failed to do a memo and contacted Easy Crypto (Matt ) to help me locate the crypto. Matt did a manual search to matc... See more
Company replied
Easy crypto really lives up to its name, ive used multiple exchanges before coming accross them, ive used binance, nexo, crypto.com, kucoin, coin base and none of them are as easy quick and low fee... See more
Paid by debit card because the service is advertised as “instant” Over 72 hours later, the LTC order is still marked as “delivering”, with no TXID and no transaction visible on the Litecoin networ... See more
Company replied
Went through a verification process recently on Easy Crypto and the whole thing was completed in a very timely way with all my various queries answered promptly throughout. Since joining in Feb this y... See more
Company replied
Easy Crypto makes it quick and easy to buy, sell, and swap Bitcoin, Ethereum, and 160+ cryptocurrencies on our exchange, and 50+ directly in the Easy Crypto Wallet. Enjoy secure transactions, local customer support, and built-in investment tools to track and monitor your gains—all with no hidden fees and full transparency. We make it easy.
Suite 10529, Level 1, 6 Johnsonville Road, Johnsonville, 6037, Wellington, New Zealand
Replied to 76% of negative reviews
Typically replies within 1 week
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I give these guys five stars they’re honest and do things the old school way! No fake shit! St8 up company unlike many of them out there! Thanks for making my experience so pain free!

Reply from Easy Crypto
Love easy crypto best nz exchange as a illustrator that works in web 3 they make it easy to take clients payments ether I can give my clients the selling address or my own address, super simple and quick. And there serves is super quick! Never had an issues

Reply from Easy Crypto
Easy Crypto was awesome at picking up a potential scam for me and letting me know. They were able to hold my payment before it went through and also to alert on all steps I should take to report the issue. They were extremely helpful to deal with.

Reply from Easy Crypto
I've used easy crypto services twice and each time it's been super easy. I've received the payments 2-3 days later.
Definitely recommend.

Reply from Easy Crypto

Reply from Easy Crypto
Excellent platform easy to understand and service provided is quick and reasonable

Reply from Easy Crypto
Easy crypto is super easy to use.
I hesitated for so long - but you guys make it simple and easy ! Thank you.

Reply from Easy Crypto
Had an issue with a transaction, great customer service! Issue sorted!

Reply from Easy Crypto

Reply from Easy Crypto
Made a mistake with my payment and the easy crypto team replied to my message straight away and sorted it out. Really appreciate the quick response on a weekend. The site is easy to use. Highly recommend.

Reply from Easy Crypto
I order the coin 29/09 but haven't received it until now, I emailed everyday for 4days and only AI agent replied that will pass to human agent everytime. However, I haven't got any email from human agent yet.
I am so disappointed about easycryto communication process, I am also doubt about future order with easycryto for the trust..
I had an order that was not able to go through, due to an error I had unknowingly made.
After checking my history with them and seeing that it was the first time an event like this has happened, the EasyCrypto team worked hard to push my order through.
Then they helped me understand where I had made the error, so that I could correct it. They helped me be aware of what their usual procedure is and what would happen next time if I made the same error.
I’m very grateful for the team and the kindness and consideration they showed me during this time.

Reply from Easy Crypto
Avoid this company like the plague. They pretend to protect you from scammers, while they ARE the scammers that you need protecting from. They refuse to answer your questions in a detailed manner; keep hiding behind 'regulations' in general and bully you into providing more and more details while everything on the blockchain is open source in any case. They just pry without justifying themselves and threaten you when you start asking questions. If you keep asking questions, they just cut you off and close your account and charge you $50 for a refund! Worst customer service I have seen for a long time. I personally know several other people who have had the same experience. If you see any positive feedback on this company, I am pretty sure it has been generated by a bot, because they are truly awful. Nothing positive to report. They can't even write proper sentences. Just on a power trip.

Reply from Easy Crypto
Andy was soo helpful and patient, despite my slow learning and many questions. I understand many things about using Easy Crypto much better now and will continue to use with more confidence

Reply from Easy Crypto
Easycrypto is exactly that, easy. But what's been great is how fast they reply with a person email. It gives you confidence knowing your talking yo someone local who understands.

Reply from Easy Crypto
Absolutely exceptional customer service and prompt execution of trades(buy/sell). Thank you for all you do .

Reply from Easy Crypto
I had a difficult transaction and ran into challenges at every step but I was so impressed with Matt who helped me get to where I needed to be with a successful outcome.

Reply from Easy Crypto
Went through a verification process recently on Easy Crypto and the whole thing was completed in a very timely way with all my various queries answered promptly throughout. Since joining in Feb this year have found the NZ site to be really great in general - many thanks to everyone working away there!

Reply from Easy Crypto
Excellent customer service, had a very unique set of circumstances which they were great at handling and prompt at remedying.

Reply from Easy Crypto
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