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Easy Bathrooms - Hayes Reviews 26

TrustScore 4.5 out of 5

4.4

Unit 2, Trade City, UB2 5XJ Hayes, Greater London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Aleea was extremely helpful she knows the products and was able to provide good advice. I over ordered and the return was stress free great service and reasonably priced goods I would recommend this c... See more

Rated 5 out of 5 stars

We went looking for a new radiator and needed some advice on which would be best suitable. The salesman was very helpful and took time to hear our requirements and found a few suitable options. He was... See more

Rated 5 out of 5 stars

Great sales experience at Hayes. Friendly, professional advice and support from Aleea. From the moment we walked in and had a look around, to the subsequent appointment to discuss plans in depth ( for... See more

Rated 2 out of 5 stars

Bought my entire bathroom (spent nearly three thousand pounds) with Easybroom Hayes in January. They kept if for a few months which I was very grateful for. However, I collected it and had to wait on... See more


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

Written by the company

Visit Easy Bathrooms & Tiles Hayes for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by customers—discover why they love shopping with us!

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit 2, Trade City, UB2 5XJ, Hayes, Greater London, United Kingdom

  • 0208 756 1013

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

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1-star

Asks customers to review

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Replied to 72% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great Experience

We went looking for a new radiator and needed some advice on which would be best suitable. The salesman was very helpful and took time to hear our requirements and found a few suitable options. He was very knowledgeable and also knew we would need valves and found the correct ones which would match the new radiator. Great experience overall.

19 December 2025
Rated 2 out of 5 stars

Good bathroom and 30 day policy

Bought my entire bathroom (spent nearly three thousand pounds) with Easybroom Hayes in January. They kept if for a few months which I was very grateful for. However, I collected it and had to wait on my builders a bit, by the time I got to using the bath panel, we realised the colour (off white) and design didn't go well with the rest of the white bathroom. The store manager was very helpful but customer service is a big no. The customer service did not agree to refund or exchange as my delivery had passed 30 days. Once over 30 days they don't want to hear from you so beware. Otherwise the bathroom looks good.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Aleea was an absolute delight as she…

Aleea was an absolute delight as she patiently explained the different types of handwash units on display. That helped us to make the choices that we are happy with. We were also able to get a discounted price for the two units we bought.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

I bought my entire bathroom at the Hayes branch. The staff were very helpful and knowledgeable . I didn't have my builder available for several months and they arranged for my bathroom to be kept in their warehouse until I needed it. For that I am extremely grateful as I didn't have the storage space at home. I paid for a two-man delivery but it wasn't clear that they don't go upstairs to deliver.
The store was very understanding and refunded me the delivery fee in full. My general experience was very good and so I would highly recommend Easy Bathrooms.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Experience

We had a great experience at Easy Bathrooms thanks to Aleea! She was incredibly friendly, approachable, and genuinely helpful from the moment we walked in. Aleea took the time to understand what we were looking for and offered great suggestions without ever being pushy. Her knowledge and patience made the whole process smooth and enjoyable. Would definitely recommend asking for Aleea if you’re visiting the store – she made all the difference!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with Aaliah

I had the pleasure of working with Aleea at the Easy Bathrooms branch in Hayes, and I couldn’t be more impressed. From start to finish, she was incredibly helpful, patient, and professional in helping me design my bathroom. She listened carefully to my ideas, offered great design suggestions, and guided me through the entire selection process with clarity and care.

Aleea’s attention to detail and product knowledge made the experience smooth and stress-free. It’s rare to find someone so genuinely invested in helping customers get the best results. Thanks to her support, I now have a clear and stylish bathroom design I’m really excited to bring to life.

If you're planning a bathroom project, I highly recommend asking for Aleea – she’s a real asset to the Easy Bathrooms team.

— Anand Sharma

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Great sales experience at Hayes

Great sales experience at Hayes. Friendly, professional advice and support from Aleea. From the moment we walked in and had a look around, to the subsequent appointment to discuss plans in depth ( for a full bathroom refit) we have been very impressed. The detail, and communication provided has been very helpful and has been informative at all times. We have now had the survey completed and are awaiting a date for the job to begin. So far so good… will do a further review once new bathroom up and running!

25 June 2025
Unprompted review

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