From the moment I walked in - with no real idea about what was involved - Scott and his team from the branch in Galashiels - took infinite care to ensure that I ordered everything need to remove a ba... See more
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TOM Was very helpful, listening to what I wanted as opposed to trying to sell what he wanted. Amazed at variety of products available. I chose a smaller bath as I am small and it fitted my space... See more
Would have given 5 stars but had a problem with delivery. No communication from depot regarding delivery and got told at 10 to 5pm that I was not going to have my delivery that day. Rang the local eas... See more
Company replied
I had been looking around different shops and the service here was by far the best .
Company details
Written by the company
Visit Easy Bathrooms & Tiles Galashiels for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our glowing reviews and see why people love shopping with us.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Unit 1, 71 Island Street, TD1 1PA, Galashiels, Borders, United Kingdom
- 01896 801209
Complete Bathroom Installation Service
3.7
Average
7 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive experience
TOM Was very helpful, listening to what I wanted as opposed to trying to sell what he wanted.
Amazed at variety of products available.
I chose a smaller bath as I am small and it fitted my space better.
I would nor have chosen tiles but these were great.
29 March 2026
A truly professional service .....
From the moment I walked in - with no real idea about what was involved - Scott and his team from the branch in Galashiels - took infinite care to ensure that I ordered everything need to remove a bath and replace it with a walk in shower, down to the very last measurement. As a result, I have an amazing new en-suite bathroom with no gaps or spaces. A truly professional service delivered with great care and humour. Thank you, Xxx
5 February 2026
Five weeks, no response - crack in bath
It’s five weeks since I told the Galashiels branch that there was a crack in the bath. I sent you photographs of the fault and the bath was returned. No response until I wrote a trustpilot review on Tuesday. You asked for further info - again - on Wednesday. I’ve heard nothing back. Can you respond urgently and let me know when I will be refunded.
21 October 2025
Unprompted review
Reply from Easy Bathrooms - Galashiels
Good Morning,
Thank you for your feedback. We sincerely apologise for the delay in responding regarding the issue with your bath.
We’re pleased to confirm that this matter has now been resolved, and a member of our team has been in contact with you regarding the refund. We appreciate your patience while we worked to address this and are sorry for any inconvenience caused.
Kind Regards,
EB
I had been looking around different…
I had been looking around different shops and the service here was by far the best .
26 October 2025
Good quality stock and friendly helpful…
Good quality stock and friendly helpful staff.
23 August 2025
Would have given 5 stars but had a…
Would have given 5 stars but had a problem with delivery. No communication from depot regarding delivery and got told at 10 to 5pm that I was not going to have my delivery that day. Rang the local easy bathrooms shop where I purchased my new bathroom and Richard the regional manager and Shane the store manager couldn't have been more help. Richard did everything in his power to make sure that we would receive our order and couldn't apologise enough for the delay. I would recommend using easy bathrooms, and found the experience in the Galashiels store with Shane very good. Thanks once again to Richard and Shane for sorting out the glitches with our order.
11 March 2025
Unprompted review
Reply from Easy Bathrooms - Galashiels
Good morning Nuala,
We appreciate you taking the time to share your experience. We understand that delivery delays can be frustrating, and we apologize for the inconvenience you experienced. We're glad to hear that our regional manager and store manager were able to assist you and ensure your order was delivered. We value your feedback and will use it to improve our communication and delivery processes.
Kind regards,
EB
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