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Easy Bathrooms - Canterbury Reviews 20

TrustScore 4.5 out of 5

4.6

Unit 1B, 26 Maynards Road, CT1 3RH Canterbury, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bought our new bathroom including furniture, taps and tiles from the Canterbury store. Phil & the team helped us with decision making & answered many questions throughout! So pleased with the finished... See more

Company replied

Rated 5 out of 5 stars

Super helpful staff. Great understanding of catalogue and what was on display in th Canterbury store. Got a exactly what we were looking for at an excellent price for collection within n a couple of d... See more

Rated 5 out of 5 stars

Visited Canterbury branch. Very pleasant and helpful guys (Ryan & Callum). Placed order, and arranged delivery. On time and no problems. Had to order another box of Tiles, Callum dealt with it quickly... See more

Rated 2 out of 5 stars

Kept putting back the delivery date. Eventually delivered around 3 weeks later than agreed. One cabinet damaged in transit.

Company replied


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

Written by the company

Visit Easy Bathrooms & Tiles Canterbury for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Loved by our customers! Read our great reviews and see why people choose to shop with us.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit 1B, 26 Maynards Road, CT1 3RH, Canterbury, Kent, United Kingdom

  • 01227 538199

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
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3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Visited Canterbury branch

Visited Canterbury branch. Very pleasant and helpful guys (Ryan & Callum). Placed order, and arranged delivery. On time and no problems. Had to order another box of Tiles, Callum dealt with it quickly and arranged delivery for couple of days later. Would highly recommend this company and especially Canterbury branch.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I went to Easy Bathrooms in Canterbury…

I went to Easy Bathrooms in Canterbury to look at all the variations of designs etc for my new bathroom. I was so happy with the service I received courtesy of Phil who was extremely helpful and had full and expert knowledge of all the goods and products on sale. There was no "high pressure" sales chat which I cannot abide and would have made me walk away. Instead there was supreme knowledge as I have said and patience whilst I dithered over what would work best for me. I cannot express just how much the service I received from Phil at Canterbury branch is over and above todays usual approach by many "sales people" who have no knowledge of their products, don't really care about their customers and are too busy chatting or on their mobiles to do a good job. Thank you Phil. I now have an amazing bathroom.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service.

The member of staff I dealt with at the Canterbury Branch (Callum) couldn’t have been more helpful, his advice and guidance was invaluable in helping me to design our new en-suite and bathroom and it was a joy to do business with him . A charming polite young man.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. I used the Canterbury showroom and the staff couldn’t have been more helpful and professional. I love my new bathroom. I would definitely recommend to my friends

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Friendly neutral professional

From the moment we sought assistance we felt listened to as well as advised. Ryan made us really welcome and nothing was to much trouble [including up and down stairs.lots] we changed our minds several times and I guess messed him around a fair bit. He never once gave us a face or showed any annoyance. What a pleasure our visit was. Phil helped out with some loose ends as well and they both showed there humour which made a refreshing change. We'll 100% go back when we need any more fixtures and fittings. Their a great company. And the boys did them proud. Marie and Kelly walsh

27 June 2025
Unprompted review
Rated 5 out of 5 stars

100% would use again!

Bought our new bathroom including furniture, taps and tiles from the Canterbury store. Phil & the team helped us with decision making & answered many questions throughout! So pleased with the finished result- everyone is asking us where the bathroom is from, would definitely recommend & use again.

24 June 2025
Unprompted review
Easy Bathrooms - Canterbury logo

Reply from Easy Bathrooms - Canterbury

Good afternoon Donna,
We're happy to hear that our team in Canterbury provided excellent assistance with your bathroom purchase. It's great to know you're pleased with the result and would recommend us. Thank you for your positive feedback!
Kind regards,
EB

Rated 5 out of 5 stars

Outstanding Service from Easy Bathrooms Canterbury

A big thanks to Phil Webb and his team at Easy Bathrooms in Canterbury. They have made the process of selecting units and tiles for our new bathroom and downstairs toilet an absolute pleasure. Over the course of several months my wife and I made many changes to the specification but nothing was ever too much trouble for Phil and the boys.
Easy Bathrooms Canterbury will go the extra mile to deliver you the bathroom you want. They even recommended a hardworking and conscientious tradesman in Barrie Setterfield for the installation. His work was faultless, and the job was completed on time with the minimum disruption. The end results were outstanding. Easy Bathrooms and Barrie made the dream team!

19 June 2025
Unprompted review
Easy Bathrooms - Canterbury logo

Reply from Easy Bathrooms - Canterbury

Good afternoon Nigel,
We're happy to hear that you had such a positive experience selecting your units and tiles. We appreciate your kind words regarding the team's dedication to accommodating your changes and helping you achieve your desired bathroom. It's great to know you're pleased with the installation.
Kind regards,
EB

Rated 5 out of 5 stars

Good service and good price

Good service and good price

17 June 2025
Easy Bathrooms - Canterbury logo

Reply from Easy Bathrooms - Canterbury

Good afternoon Alan,
We're happy you had a great experience with our good service and pricing. Thank you for your positive feedback!
Kind regards,
EB

Rated 5 out of 5 stars

We had a great service in Canterbury…

We had a great service in Canterbury very helpful

18 May 2025
Easy Bathrooms - Canterbury logo

Reply from Easy Bathrooms - Canterbury

Good afternoon,
We're glad you found our service in Canterbury helpful. Thank you for your positive feedback; we appreciate it.
Kind regards,
EB

Rated 5 out of 5 stars

Found the team at Easy Bathrooms really…

Found the team at Easy Bathrooms really helpful, from the initial discussion of ideas through to ordering and post order support. Would definitely recommend and will be using again.

16 May 2025
Easy Bathrooms - Canterbury logo

Reply from Easy Bathrooms - Canterbury

Good afternoon Jade,
We're happy to hear that our team was so helpful, from the initial planning to the support after your order. We appreciate your recommendation and look forward to working with you again.
Kind regards,
EB

Rated 5 out of 5 stars

Friendly and helpful staff

My husband and I attended the Easy Bathroom,Canterbury, we were greeted by a gentleman who was very kind and polite.

We later found out that his name was Phil. He listened to what we wanted and was extremely helpful. He was not a pushy sales person and he even helped us to design our bathroom in 3D.

I would recommend this store to anyone, the staff are friendly and it is so cost effective too.
Thank you Phil.

6 May 2025
Unprompted review
Rated 2 out of 5 stars

Kept putting back the delivery date

Kept putting back the delivery date. Eventually delivered around 3 weeks later than agreed. One cabinet damaged in transit.

9 April 2025
Easy Bathrooms - Canterbury logo

Reply from Easy Bathrooms - Canterbury

Good morning Paul
We understand your frustration with the delayed delivery and damaged cabinet. We strive to provide timely and accurate deliveries and are disappointed that this was not your experience.
A member of our feedback team has attempted reached out to discuss further and hopefully this can be brought to an amicable conclusion. If you have not received this communication, please email our team on trustpilot@easybathrooms.com including your order information along with any correspondence.
Kind regards
EB

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