East Midlands Boilers & Renewables ltd Reviews 78

I had the privilege of hiring Richard and his team to install an LPG boiler in my cabin. It wasn’t the easiest of jobs, as it was a second-hand boiler, but they offered a very fair price and carried out a full service to ensure everything was safe and working properly.

There were also some challenges with the flue positioning due to neighbouring properties, but once again they handled the issue professionally and found an effective solution by routing the flue up through the roof, causing no problems at all.

There was one delay caused by my own fault, as one of the radiators had a crack, which meant the job couldn’t be fully completed at that stage. However, they were true to their word, kept in great communication throughout, and came back promptly as soon as the radiator was fixed to complete everything to a high standard.

They are a family-run business and clearly take pride in customer service and communication, whether by WhatsApp or phone call which is quite rare these days among tradespeople.

I would highly recommend Richard and his team to anyone looking for reliable people who turn up when they say they will, communicate well, do quality work, and charge reasonable prices.

EMBR were fabulous as always! Such a thorough, clean and tidy service. Great understandable feedback provided with great knowledge! Has they recommended 😊
Incredibly friendly, even to my two little barky dogs which means a lot to me.
Thank you for such fab service guys 👍

We recently had a full new heating system installed in our 1960s home by Rich, Kelsea, and the team at East Midlands Boilers & Renewables EMBR - and we couldn’t be happier with the result.

From start to finish, their workmanship was incredibly tidy, and they were polite, respectful, and highly professional at all times. It’s clear they take real pride in what they do.

What really set them apart, though, was how they went above and beyond compared to others we considered. Their advice was honest and knowledgeable, their pricing was fair and transparent, and their communication throughout was excellent.

They genuinely stood out from the pack, and we felt confident in their hands every step of the way.

Highly recommended to anyone looking for a reliable, skilled, and trustworthy heating installation!

Excellent service, would highly recommend

Very personable and helpful staff who do the job efficiently

I used this company every year since I changed my boiler for annual service. I'm happy with them and I recommend.

Excellent service, we have had good quality repairs on multiple occasions. The team are also very friendly!

I’ve used East Midlands boilers for the past three years, their service is second to none, nothing is too much trouble, from the friendly office staff that initially take the calls, to the excellent service engineers who always go the extra mile, all my family now use this company and I would recommend them to everyone.. you won’t be disappointed

A great company to deal with! Friendly, efficient and professional - we are very happy!

Came to service the boiler, quick job, did exactly as was asked

Great business. Outstanding service, always friendly, efficient and reliable. I have been using them for years now for gas servicing, repairs and also boiler replacements. Competitive pricing too. Highly recommend.

E.M.B.R did a great job installing our new boiler at our Nottingham home. Since installation, we’ve had the team back round to install air con in a couple of our room. They are a friendly team, and gave some advice on boiler placement and some general advice about the aircon and how to use it effectively. I’d definitely use them again. Thank you!

I have just had E.M.B.R do my boiler service after being let down and messed around by other companies over the years. I am really glad I have found E.M.B.R, they made the whole process quick and easy from getting it booked in, to the service itself. They are very professional, friendly and great to work with. Thanks again.

I had a gas leak in my new property, I contacted E.M.B and they were quick to book me in and sort the issue. Great service will definitely use again

We used EMBR for our boiler service and would highly recommend. The lady I spoke to when booking was very friendly and helpful. We arranged time suitable for us and the engineer who attended was great. Shoes off at the door without being asked (doesn’t always happen with tradesmen) and was efficient and polite. Will use them again for sure, a great service!

Just had my annual service done by East Midlands Boilers on the combi boiler they fitted the previous year. Richard was polite and friendly and always gives good advice to any question asked. Like the instalation when the work was done they cleaned any mess up. We will be having them again next year to check the boiler, I would recommend this firm to family and friends.

Fabulous response to a short notice job that was concluded swiftly and satisfactorily. Very competitive price and extremely courteous engineer.

We have been using EMBR since 2022 for our annual boiler servicing and our experience has always been great. They are very professional people, good at their job, respond promptly, punctual, leave the place tidy and very courteous. I highly recommend them.

Great company to work with the team are professional in their approach, maintain good communication and their work is very good. I have had them working in both my rental and home.

Such a friendly and competent team and organisation. Have been using their services for over 5 years and wouldn't dare go anywhere else for affordable prices with great work.