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Rated 1 out of 5 stars

I had the same experience as Elaine. I was put in touch with Easidrive through my Insurance company. I was not informed that it was a car hire company and charged exhorbitant sums. I was told I would... See more

Rated 5 out of 5 stars

What a slick operation! Fully informed from the first call. Timely updates and efficient handling made for a completely pleasant experience. The personnel were accommodating and quick to work to my sc... See more

Company replied

Rated 5 out of 5 stars

From the initial contact made by Steve from their HQ who was extremely efficient & put me at ease to the incredibly thorough Jerry who delivered my pristine hire car. He explained in detail to me from... See more

Company replied

Rated 5 out of 5 stars

Excellent service received. Kept in contact regularly. Courtesy car provided was far superior than what was being repaired. I was reluctant to hand it back! All staff were super friendly. Courtesy ca... See more

Company replied

Company details

  1. Car Rental Agency

Information provided by various external sources

EasiDrive provides a high quality, comprehensive accident management solution, specialising in assisting drivers nationwide who have been involved in road traffic accidents. Working closely with a range of referring partners, delivering outstanding customer service remains our biggest priority and we have the experience, the expertise and the resources to make the whole process smooth and swift for everyone involved.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very nice company to work with

Very nice company to work with, always accommodating always very nice follow-up straight away, very accommodating.

20 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Takbeer,
This is great to hear, thanks for the review.
Regards
EasiDrive

Rated 5 out of 5 stars

EasiDrive were very efficient and…

EasiDrive were very efficient and provided great customer service. Truly amazed from start to finish. The whole process was a pleasant experience and worry free.

19 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Sophie,
Music to our ears, thanks for the review.
Regard
EasiDrive

Rated 5 out of 5 stars

On the ball

Very quick to respond to my accident

19 January 2021
EasiDrive logo

Reply from EasiDrive

Hi David,
This is great to hear, thanks for the feedback.
Kind Regards
EasiDrive

Rated 5 out of 5 stars

Brilliant service

Brilliant service, I would highly recommend this company.

19 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Camelia,
Thank you so much for you recommendation it's much appreciated
Regards
EasiDrive

Rated 5 out of 5 stars

Very helpful.

Great communication from start to finish. Very informative and helpful

19 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Nicky,
This is great to hear, it's much appreciated.
Best Regards
EasiDrive

Rated 5 out of 5 stars

Courtesy car

Staff were friendly and helpful. The car was amazing and arrived within a few hours and was spotless.

19 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Emma,
This is great to hear, thanks for leaving a review.
Kind Regards
EasiDrive

Rated 5 out of 5 stars

Thank you

Thank you, everything was very professional

19 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Delya,
THanks for the review, much appreciated
Regards
EasiDrive

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. After a non fault accident this company took over, they arranged everything and provided me a courtesy car the same day. Everyone who was in contact with me regarding my accident, vehicle repairs, engineers and of course the staff at easy drive were so nice. I couldn’t fault them in anyway!

17 January 2021
Unprompted review
EasiDrive logo

Reply from EasiDrive

Hi LJ,
Thank you so much for the great review, we really appreciate it.
Kind Regards
EasiDrive

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. They processed my no fault claim write off in under 3 weeks. They are easily contactable, friendly & professional.

13 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Rob,
So glad we could impress you, thanks for the review.
Kind Regards
EasiDrive

Rated 5 out of 5 stars

Great customer service

Was treated with respect and kept informed all throughout my claim.
Would definatley recommend.

13 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Paul,
This is great to hear, thanks for the review.
Kind Regards
EasiDrive

Rated 5 out of 5 stars

Amazing and proffesional

Amazing service from all the staff involved! Kept up to date with everything, never had to chase anything up! Overall just really proffesional and would recommend them to anyone.

13 January 2021
EasiDrive logo

Reply from EasiDrive

Hi,
Thanks for the review, we will be sure to share with our staff.
Regards
EasiDrive

Rated 5 out of 5 stars

Great service

Great service, explained everything well and dropped the courtesy car of when I was free. Definitely recommend them. Easy and straight forward.

12 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Siobhan,
Great to hear your appreciation, thanks for the review.
Regards
EasiDrive

Rated 5 out of 5 stars

I was contacted prior to delivery of…

I was contacted prior to delivery of the courtesy car by the driver. He told me where he was and gave me a very good estimate of his ETA. He was waiting for me when I got there and was very personable. When my own car was ready I just swapped the cars at the garage where mine had been repaired and they sorted out the return of the courtesy car. Very easy and pleasant process.

12 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Sharon,
Thanks so much for sharing your experience, we really appreciate the review.
Kind Regards
EasiDrive

Rated 5 out of 5 stars

Very helpful and quick service to help

Very helpful and quick service to help get a courtesy car to me within 3/4 hours of the first phone call kept me updated with things they needed would recommended them

12 January 2021
EasiDrive logo

Reply from EasiDrive

Hi Chris,
Glad we could be of service, thanks for the review.
Regards
EasiDrive

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