Earwaxspecialist.co.uk ltd Reviews 

529
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, patience, and clear explanations during the procedures. People also appreciate being able to watch the entire process on a screen, which helps ease anxiety and makes the appointment comfortable. Though some customers initially struggled with persistent ear blockages or felt apprehensive before their appointments, the treatments provided effective results. Reviewers noted that prior attempts elsewhere had failed, yet the clinic successfully resolved their complex issues with great efficiency. Consumers highlight that the clean environment and extremely polite team make every visit completely stress-free.

What people talk about most

Service

Clients share positive opinions on service, highlighting professional and efficient ear wax removal... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

User experience

Customers had positive experiences with user experience, highlighting how staff made them feel relaxed and... See more

Product

Consumers have varied experiences and mixed opinions regarding product effectiveness. Some reviewers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My ears were both blocked, after using ear oils for 2 weeks, l was still struggling to hear. I received recommended by a local option in Kingsheath I left the hearing center in shock, and rea... See more

Rated 5 out of 5 stars

I’d been struggling with my ears for a while and had tried several drops from the doctor, but nothing worked. I visited the Sutton branch and was absolutely blown away by the results. Watching the ear... See more

Rated 5 out of 5 stars

Tahiya at the Knowle/Solihull Treatment Rooms was amazing. I was apprehensive as thought needed to be done through doctors, but she explained the procedures and persevered very carefully using a came... See more

Rated 5 out of 5 stars

I have had problems with my ears since a young age, and needed ear wax removal numerous times! However today was the best experience I’ve ever had, Zoya was absolutely fabulous! I would 100% recommen... See more


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

EarwaxSpecialist.co.uk Ltd | Hearing Aids & Ear Wax Removal Birmingham EarwaxSpecialist.co.uk Ltd is Birmingham's trusted local hearing aid specialist and ear wax removal clinic, serving patients across Birmingham and the West Midlands through Birmingham Hearing Care and Sutton Hearing Care. We offer safe, professional ear wax removal using endoscopic microsuction and ear irrigation — the gold-standard techniques recommended by NHS audiologists. Our experienced specialists provide fast, effective treatment with same-week appointments available across multiple hearing centres in Birmingham and the surrounding West Midlands area. Looking for hearing aids in Birmingham? We supply and fit state-of-the-art hearing aids tailored to your lifestyle and budget, backed by full aftercare support. Every patient receives a comprehensive hearing assessment before any recommendation is made. Our full range of services includes: Ear wax removal (microsuction & irrigation/syringing) Hearing aids — supply, fitting & aftercare Hearing assessments & audiological testing Tinnitus management & therapy Custom ear plugs (swimming, noise protection, musicians) ENT diagnostic services With multiple hearing centres across Birmingham and the West Midlands, expert care is never far away. Book your appointment today at earwaxspecialist.co.uk.


Contact info

5.0

Excellent

TrustScore 5 out of 5

529 reviews

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5.0

All reviews

(529)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy to get an appointment to…

It was easy to get an appointment to suit me at this nice new location, now in Haunch Lane, Kings Heath. The staff are all really nice and helpful. Would recommend giving them your custom, now the doctors do not offer this service.

20 December 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Patricia, we're glad the appointment arrangements suited you and you found our staff helpful. We appreciate your endorsement and look forward to serving you at our new location again!

Rated 5 out of 5 stars

I can hear again!

Blocked ear kept me up most of the night. Booked in the morning for a pm appointment. Excellent service.

20 December 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Philip,

We're thrilled to hear about your positive experience. Making your life better is our priority! Your satisfaction is our achievement.

Best regards.

Rated 5 out of 5 stars

Managed to book same day appointment

Managed to book same day appointment. Very approachable person which listens to you and try to helps. I have to say I came out as a new person

18 December 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Gosia, we're thrilled to hear about your positive experience! Our team prides itself on being approachable and understanding. We're pleased to have made you feel like a new person!

Rated 5 out of 5 stars

Fantastic service from Dr Khizza &…

Fantastic service from Dr Khizza & assistant.
Very friendly & patient.
Great customer service and explanation of full process.
Really pleased with service and outcome. Will definitely recommend to others.

8 December 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Ramesh, we're overjoyed to hear about your positive experience with Dr. Khizza & our team. Your recommendation means a lot. Thank you for highlighting our customer service and process explanation.

Rated 5 out of 5 stars

Definitely recommend kings Heath…

I have been going to the kings Heath branch for a few years now and have always had great professional service to unblock one of my ears. Karim always does a great job and I would never go anywhere else. Desk staff/receptionist is also delightfully courteous without being overwhelming. Premises are spotless just go and see for yourself!

30 November 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Jane, thank you for your continued loyalty and positive feedback. We're delighted to hear Karim and our staff are serving you well. We appreciate your recommendation!

Rated 5 out of 5 stars

Anisah was super professional in…

Anisah was super professional in clearing out the ear wax. Would thoroughly recommend

30 November 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear PS, we appreciate your positive feedback! We're thrilled to hear Anisah provided excellent service. We look forward to assisting you again.

Rated 5 out of 5 stars

My daughter had years of build up and…

My daughter had years of build up and was complaining of pain and blocked ears. Once she had turned five I booked her appointment as the NHS waiting list was too long, we saw Raf and he was so lovely and kept us both at ease. She was so good and he was great with her. Thank you Raf so much I would definitely recommend anyone to come and see you.

24 November 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Tejal, thank you for your warm recommendation. We're glad Raf could help your daughter comfortably. We strive to make our clients feel at ease. Looking forward to assisting you again.

Rated 5 out of 5 stars

Good customer service nice friendly…

Good customer service nice friendly staff always help me out and always go here for my treatment

20 November 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Dan,

Thanks for your wonderful feedback. We're delighted to hear about your experiences and look forward to assisting you in the future.

Best,
The Team

Rated 5 out of 5 stars

A professional and friendly service

After a visit to the Kings Heath clinic, these guys get a big thumbs up from me. From beginning to end the process was smooth. Reminders are sent, communication is great. The staff are polite, informative and reassuring. I wasn't expecting to enjoy having my ear cleaned out, but here we are! I would thoroughly recommend this clinic.

15 November 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Dom, we are delighted to hear about your positive experience at our clinic. Your kind words about our staff and service are much appreciated. Thank you for recommending us!

Rated 5 out of 5 stars

Excellent service

Excellent service, no hassle.

Very professional- would 100% recommend.

8 November 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Adam,

Thank you for your recommendation and kind words! We strive for hassle-free, professional service and your recognition is appreciated.

Best,
Your Assistant

Rated 5 out of 5 stars

A very efficient and skilful service

A very efficient and skilful service. I visited the centre in Haunch Lane Kings Heath for wax removal today. I was impressed by the smart, clean premises and friendly reception. I was seen promptly and the removal was comfortable and very effective. It helped to have everything explained so clearly. Highly recommended

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Professional service.

Professional, efficient service with a smile. Best way to manage your hearing and ears. Highly recommended.

30 October 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Mike,
We are thrilled to know our service met your expectations. Your recommendation means a lot to us. Thank you!

Rated 5 out of 5 stars

Raf was a legend

Raf was a legend. Helped me out last minute. Highly recommended.

30 October 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Dear Dean, we're thrilled to hear about your positive experience with Raf! Thank you for choosing us and taking the time to share your feedback. We hope to assist you again soon!

Rated 5 out of 5 stars

The practitioner was highly Professional

The practitioner was highly professional in every aspect of the treatment,He with the help of 2 trainees managed to relieve me of a massive wedge of earwax that was causing my hearing to become extremely dull, so I would like to thank the team and i would highly recommend using these guys for your earwax problems cheers

27 October 2023
Unprompted review
Earwaxspecialist.co.uk ltd logo

Reply from Earwaxspecialist.co.uk ltd

Hi Robert, thrilled to hear our team could assist you effectively. We appreciate your high recommendation and kind words. Thanks for choosing us!

Rated 5 out of 5 stars

I had had problems with a blocked ear…

I had had problems with a blocked ear for the last 3 weeks. I had a holiday flight so the closer it got the more concerned i became about my ear. After 3 unsuccessful microsuction sessions with another company i made an appointment to see Mr Kazir. He was very reassuring and confident that he could help and he instantly made me feel much better, following the previous attempts. He used water to clear my ear and his camera, reassurance, and professionalism were far superior to the other company. I would definitely use this company again and i think it is especially good for anyone who may feel a bit nervous. I can bow happily get on my flight and have a much more pleasurable holiday with my hearing working fully again.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Turned up 2 hours early, they accommodated and fit me in as well as the reception staff being more than helpful.
Really polite and efficient service.

29 August 2023
Unprompted review

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