What a lovely experiance, I qualified for free shipping so wasn't expecting a speedy delivery during the cold weather and holidays. However when it did arrive there was a lovely hand written note apol... See more
Company replied
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Review summary
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I'm happy with my product, which was delivered swiftly and packaged really well. This company show with their actions how eco-focused they are, as all the packaging was recyclable and biodegradeab... See more
Company replied
Any company who behaves with 5 star quality deserves a bloody excellent review. I've used Paul Mitchell Clarifying 3 shampoo for a number of years (I'm adjusting to the new packaging but I like it!).... See more
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Always wary of ordering from unknown retailers, but saw reviews here and went ahead. Able to order individual versions of the product I wanted that are only available in multi-packs from the brand its... See more
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Company details
About Earthly Love
Written by the company
100% CRUELTY FREE
Founded by hair industry professionals
Earthly Love brings salon quality products and expertise directly to you. With years of experience and two active salons, we stay up to date with the latest trends and advice.
We are committed to ethical haircare
Working only with brands that uphold ZERO animal testing. We believe in beauty without harm, using high-quality, sustainable ingredients to nourish your hair while respecting all living beings. Our vision is to provide effective, compassionate, and guilt-free haircare that you can trust.
All of our packaging is sustainably sourced and eco-friendly
We use recyclable boxes that are sealed with our branded biodegradable gum tape instead of plastic tapes, and inside the boxes we use compostable packing. The parcel nuts that we use inside the boxes are made of corn starch and they actually dissolve in water! Which we think is amazing!
Our goal is to make your shopping experience seamless. We care about animal cruelty and the environment, but we also care about your experience with us, and we would love to hear from you! Your feedback really helps us improve, so please feel free to reach out to us!
Contact info
Earthly Love Ltd, 150 Grange Road, Layton, FY3 8PG, Blackpool, United Kingdom
- 07368184715
- admin@earthlylove.co.uk
- earthlylove.co.uk
5.0
Excellent
811 reviews
Asks customers to review
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Reply from Earthly Love
Thank you for the 5 Stars! Steve & The Team x
Excellent Customer Service
This Company went above and beyond to contact me after I messaged them to say I'd make a mistake with my order. All very much appreciated. Thank you
11 August 2025
Reply from Earthly Love
Thank you for the lovely review Helen! Glad we could help! Steve & The Team x
Reply from Earthly Love
Thank you Sharon for the great review! Steve & The Team x
Paul Mitchell Shampoo purchase
Very prompt service providing small sample of other products available
7 August 2025
Reply from Earthly Love
Thankyou for the 5 star review ZO! Steve & The Team x
Everything was perfect and on time
28 July 2025
Reply from Earthly Love
Thanks for the great review Simon! Steve & The Team x
Reply from Earthly Love
Thank you for the 5 star review! Steve & The Team x
Amazing Earthly
They were very on board with our purchase. Despite not having what we chose, they have sent us the closest match and kept the same price
4 August 2025
Reply from Earthly Love
Thank so much you for the 5 star review Marcia! Steve & The Team x
Reply from Earthly Love
Thankyou so much for the 5 stars Anna! Steve & The Team x
Easy to order really good price
Easy to order really good price
Fast delivery
Good green packaging infact the best eco friendly packaging
4 August 2025
Reply from Earthly Love
Thanks Joy for the great review! And thank you for mentioning our eco friendly packaging, Steve & The Team x
Reply from Earthly Love
Thank you Diane for the 5 star review! Glad you found our website easy to order from. Steve & The Team x
Reply from Earthly Love
Thanks Sue for the great review! Steve & The Team x
Easy to order
Easy to order, fast delivery. Will definitely look for products from you in future.
30 July 2025
Reply from Earthly Love
Thank you for the 5 stars Heather! Glad to hear that you are happy with our service and we look forward to seeing you again! Steve & The Team x
Excellent items and Excellent service
Excellent items and Excellent service. I ordered two Opalex gift sets at brilliant prices on two separate occasions and both arrived really quickly by standard delivery, in eco friendly packaging. Highly recommend company.
1 August 2025
Reply from Earthly Love
Thank you Sarah for the great review! Great to hear that you are happy with our service, and thank you for your return custom, we appreciate you! Steve & The Team x
Very prompt service
31 July 2025
Reply from Earthly Love
Thank you for the 5 stars Nickola! Steve & The Team x
Great company, fast delivery
Lovely products, good prices and really fast delivery. Really like the ethics of this company and their communication is excellent. I will definitely be recommending them to friends.
3 August 2025
Unprompted review
Reply from Earthly Love
Thank you for the great review! Its great to hear that you would recommend us to friends! Steve & The Team x
The product is not as good how it used…
The product is not as good how it used to be and came in a different package. Spoke to Alley today, who gave me some advice which made me aware of the issue. Thank you Alley
21 July 2025
Reply from Earthly Love
Thank you for the 5 stars Sarah! Glad we could help, Steve & The Team x
Reply from Earthly Love
Thanks Ellis for the 5 stars! Steve & The Team x
After a mistake by royal mail not…
After a mistake by royal mail not delivering my parcel , once the company at Earthly Love were aware of this, I immediately had a phone call from them to rectify it. I spoke to a lovely gentleman who explained the parcel had been dispatched by them on time. It was lovely to speak directly to someone. A lovely company who I will definitely order with again.
6 August 2025
Unprompted review
Reply from Earthly Love
Thank you for the wonderful review Ellen! I personally tracked your parcel this time to make sure it got to where it was supposed to be! Thank you again for your understanding. Steve x
Reply from Earthly Love
Thankyou for the 5 stars! Happy to hear you are pleased with our service, Steve & The Team x
Reply from Earthly Love
Thanks Brenda for the great review! Steve & The Team x
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