Earthly Love Reviews 

811
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally competitive prices and the great value offered across a wide range of popular beauty products. Shoppers are especially impressed by the remarkably fast delivery times and the secure, environmentally friendly packaging used for shipping their purchases. Many buyers frequently mention that orders arrive promptly, often within twenty four to forty eight hours, making the overall purchasing process extremely smooth and reliable. People also appreciate the responsive communication and thoughtful attention to detail from the team when handling enquiries and managing orders. Reviewers state they will definitely continue using this trusted service for their future shopping needs.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast and prompt arrivals... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the high quality and... See more

Price

People report positive experiences with price, consistently highlighting competitive rates and great value... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and great... See more

Service

Users describe positive interactions with service, consistently noting outstanding and efficient experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a lovely experiance, I qualified for free shipping so wasn't expecting a speedy delivery during the cold weather and holidays. However when it did arrive there was a lovely hand written note apol... See more

Company replied

Rated 5 out of 5 stars

I'm happy with my product, which was delivered swiftly and packaged really well. This company show with their actions how eco-focused they are, as all the packaging was recyclable and biodegradeab... See more

Company replied

Rated 5 out of 5 stars

Any company who behaves with 5 star quality deserves a bloody excellent review. I've used Paul Mitchell Clarifying 3 shampoo for a number of years (I'm adjusting to the new packaging but I like it!).... See more

Company replied

Rated 5 out of 5 stars

Always wary of ordering from unknown retailers, but saw reviews here and went ahead. Able to order individual versions of the product I wanted that are only available in multi-packs from the brand its... See more

Company replied


Company details

  1. Hair Product Store

About Earthly Love

Written by the company

100% CRUELTY FREE

SHOP NOW BUNDLES

Founded by hair industry professionals


Earthly Love brings salon quality products and expertise directly to you. With years of experience and two active salons, we stay up to date with the latest trends and advice.


We are committed to ethical haircare


Working only with brands that uphold ZERO animal testing. We believe in beauty without harm, using high-quality, sustainable ingredients to nourish your hair while respecting all living beings. Our vision is to provide effective, compassionate, and guilt-free haircare that you can trust.


All of our packaging is sustainably sourced and eco-friendly


We use recyclable boxes that are sealed with our branded biodegradable gum tape instead of plastic tapes, and inside the boxes we use compostable packing. The parcel nuts that we use inside the boxes are made of corn starch and they actually dissolve in water! Which we think is amazing!


We are a company that cares

Our goal is to make your shopping experience seamless. We care about animal cruelty and the environment, but we also care about your experience with us, and we would love to hear from you! Your feedback really helps us improve, so please feel free to reach out to us!


Contact info

5.0

Excellent

TrustScore 5 out of 5

811 reviews

5-star
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1-star

Asks customers to review

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5.0

All reviews

(811)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitively priced & Eco friendly

Competitively priced, prompt postage. All packaging , (box, tape and packing nuts) recyclable. Impressed! Will use again and would definitely recommend. Well done! :)

26 November 2025
Earthly Love logo

Reply from Earthly Love

Thanks for the 5 stars Vanessa, great to hear that you would shop with us again! Steve & The Team x

Rated 5 out of 5 stars

Excellent service

Excellent service. A lovely lady rang to say did I mean to order 2 of the same item. I explained it was a mistake and she reimbursed the payment. When the parcel arrived they had used dissolvable "parcel nuts" which you dissolve when put in a jug and stirred. What and EXCELLENT idea.

3 December 2025
Unprompted review
Earthly Love logo

Reply from Earthly Love

Thank you Ceri for taking the time to write such a lovely review! Great to hear that you like our parcel nuts, and that you are happy with our service! Cally x

Rated 5 out of 5 stars

A Lovely Small Business

I'm happy with my product, which was delivered swiftly and packaged really well.
This company show with their actions how eco-focused they are, as all the packaging was recyclable and biodegradeable.
The price of the hair shampoo I purchased was extremely competative, too.
When I read about this small company and their aims, I could really feel that they care not only about the planet, but also about their customers, which is so refreshing.
So yes, I will use Earthly Love again and I can recommend them after having a great first experience myself.

22 November 2025
Earthly Love logo

Reply from Earthly Love

Thank you so much Lisa for the 5 stars! We appreciate you taking the time to write such an amazing review, it really helps our small business! Thank you again, Steve & The Team x

Rated 5 out of 5 stars

Arrived quickly and well packed.

Arrived quickly and well packed.
Second time using your company.
Very impressed, now my go to for hair products.

17 November 2025
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Reply from Earthly Love

Thank you for your return custom Ali, and thank you for another 5 star review, we really appreciate it! Steve & The Team x

Rated 5 out of 5 stars

I got a brill deal

I got a brill deal, on Paul Mitchell product.
The tape on packaging made me smile- it had bunnies on it. All recyclable. Super quick delivery.
Definitely buy from these again, it was my first purchase from this company.

10 November 2025
Earthly Love logo

Reply from Earthly Love

We love the bunny tape too! Thank you Danielle for the 5 star review! Steve & The Team x

Rated 5 out of 5 stars

Any company who behaves with 5 star…

Any company who behaves with 5 star quality deserves a bloody excellent review. I've used Paul Mitchell Clarifying 3 shampoo for a number of years (I'm adjusting to the new packaging but I like it!). I always buy the litre as it's better value. When I Googled for the best prices this time around I was really impressed with the price offered, the free shipping and the speed at which this was processed. I LOVE the packaging tape; brightening up an otherwise plain brown (but environmentally friendly) box! Care was also taken in boxing it up. It arrived as expected and in a very quick turnaround. Will definitely be returning to Earthly Love. Thank you.

6 November 2025
Unprompted review
Earthly Love logo

Reply from Earthly Love

Thank you Emma for such a wonderful review!! The Shampoo Three is a fantastic product isn't it! Its great to hear that you are happy with our service, and that you love our packing tape too. Such a detailed review really helps our small business, we really appreciate you taking the time to write this! Many Thanks, Steve & The Team x

Rated 5 out of 5 stars

The inside packaging that can be wash…

The inside packaging that can be wash away was fantastic.

30 October 2025
Earthly Love logo

Reply from Earthly Love

Thanks Tracey for the 5 stars! We love the dissolvable parcel nuts too, so much better for the environment! Steve & The Team x

Rated 5 out of 5 stars

Ordered some hair products on Tuesday…

Ordered some hair products on Tuesday morning and they were delivered beautifully packed on the Thursday morning. Excellent service especially as the delivery was free as I’d spent over £25.00.

6 November 2025
Unprompted review
Earthly Love logo

Reply from Earthly Love

Thank you Liz for the 5 star review! Great to hear that you are happy with our service, Steve & The Team x

Rated 5 out of 5 stars

Overall a great experience shopping!

Really pleased with my order!
Earthly Love have a great range of products (I ordered some Olaplex gifts for Christmas)
Order arrived super quick and is so very well packaged, superb as it is a gift. Plus they are 100% cruelty free and are eco friendly too, which is a huge bonus! And their prices are great too!
I shopped around to find the best price for these products and I’m pleased to say Earthly Love came in at the cheapest and with free delivery on orders over £25!

5 stars!!!
I will be back shopping again. Thank you!

2 November 2025
Unprompted review
Earthly Love logo

Reply from Earthly Love

Wow, what an amazing review! Thankyou so much Emma! We really appreciate you taking the time to write such a detailed review, it really helps our small business, so happy to hear that you had a good experience with us, and we look forward to seeing you again! Thanks, Steve & The Team x

Rated 5 out of 5 stars

Great company

Great company. Very quick dispatch and good communication. Items always beautifully packed with a card saying who packed them.

29 October 2025
Earthly Love logo

Reply from Earthly Love

Thank you for another great review Michelle, we really appreciate you taking the time to write us one, it really helps our small business! Thanks, Steve & Cally x

Rated 5 out of 5 stars

Best prices for perfume

I ordered my daughter some perfume as it was the best price available. The company delivered really quickly and great eco friendly packaging!

15 October 2025
Earthly Love logo

Reply from Earthly Love

Thank you for the great review Cheryl! Steve & The Team x

Rated 5 out of 5 stars

Happy customer!

Excellent prices and super fast delivery! Perfect purchase - thank you!!

23 October 2025
Earthly Love logo

Reply from Earthly Love

Thank you so much for the 5 stars Kerry! Steve & The Team x

Rated 5 out of 5 stars

Excellent service

I am astonished at how quickly my shampoo was delivered. Absolutely marvellous. It came well packaged too. The price was competitive at £27. I will be back.

23 October 2025
Earthly Love logo

Reply from Earthly Love

Thank you Mrs White for the great review! So happy to hear that you would consider shopping with us again! Thanks Steve & The Team x

Rated 5 out of 5 stars

This was my first order from Earthly…

This was my first order from Earthly Love and I found it be have been dealt with very swiftly and efficiently ~ will definitely order again and love and appreciate their company’s ethical approach to a safer and kinder environment.

23 October 2025
Earthly Love logo

Reply from Earthly Love

Thank you Jane for the great review! So happy to hear that you had a positive experience on your first time shopping with us, Thanks Steve & The Team x

Rated 5 out of 5 stars

First time buyer and would recommend

First time buyer from this service and the products arrived in a timely manner and were packed with care - thank you Steve. I would purchase from here again!

10 October 2025
Earthly Love logo

Reply from Earthly Love

Thank you Ellarose for the 5 star review! Its great to hear that you had a positive experience shopping with us, we look forward to seeing you again! Thanks Steve & The Team x

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