I got interested and put in an order, and got an immediate response and email. Within a short few days, the oder was received. Delighted with everything.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm looking forward to receiving the biochar as I've read great things. The only reason I've dropped a star is because the site says 14 days for delivery, which seems a bit unnecessarily slow.
I recieved the char quickly, I liked the thick brown paper bag packaging. Staples ripped the paper so couldnt reuse it; wish I'd been more careful! The innoculant powder smells slightly fishy. I added... See more
After a little delay in delivery, and some quick contact from lottie I’m pleased to say I’m more than happy with my product fully organic and can’t wait for my plants to test this new product
Company replied
Company details
Written by the company
For your plants, and the planet. We make carbon negative biochar to boost your soil health, help retain fertiliser and water, all whilst capturing carbon. Expect to see healthier, happier plants in just 6-8 weeks. Organic, natural and professionally tested.
Contact info
United Kingdom
- lottie@earthlybiochar.com
- earthlybiochar.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delighted!
I got interested and put in an order, and got an immediate response and email. Within a short few days, the oder was received. Delighted with everything.
Personal
Responded to personal email and ordered items arrived quickly and as expected.
Communication was great.
Communication was great.
Delivery prompt.
We have not had chance to use it yet.
Good service and great product
Good service and value for money
The package arrived sooner than I expected. The Biochar was in a hessian sack, inside a cardboard box: all recyclable. Earthly Biochar are living up to their promises. I will happily recommend them as a supplier of Biochar.
Dancing with Biocharchar
Problems with the delivery but they let me know, apologised, and got the biochar to me. They were efficient, friendly and helpful.
Good quality biochar
Good quality biochar and arrived quickly. No complaints.
Lottie at Earthly Biochar followed up…
Lottie at Earthly Biochar followed up where my order was and when it didn’t arrive, gave me a refund and some biochar as well. How kind. I’ll definitely use them again.
Earthly Biochar: Very good service and product and ethics..
Very good service and product. I would use again.
Earthly Biochar Kiln
Very pleased with this product. Customer service has been very responsive and helpful.
Excellent service and information
Rating refers to service provided. This includes answereing email questions. Also, this is the first time I had heard of inocculant for bio char. The information proivded was simple and useful. Obviously there is no way I can assess the product without long term testing.
Earthly Biochar is great stuff
This is my second purchase of biochar. My first was used up in June on freshly dug flower beds, in clay soil, where there is already improvement of the soil and worms!
Very happy with my purchase
Very quick to respond to questions, extremely accommodating and friendly service. Received my shipment within a week of order and I’m all the way across the Atlantic in Canada.
Could be quicker?
I'm looking forward to receiving the biochar as I've read great things. The only reason I've dropped a star is because the site says 14 days for delivery, which seems a bit unnecessarily slow.
Your asking for a review still not got…
After a little delay in delivery, and some quick contact from lottie I’m pleased to say I’m more than happy with my product fully organic and can’t wait for my plants to test this new product

Reply from Earthly Biochar
I recieved the char quickly
I recieved the char quickly, I liked the thick brown paper bag packaging. Staples ripped the paper so couldnt reuse it; wish I'd been more careful! The innoculant powder smells slightly fishy. I added some seaweed extract, worm castings and dr forest's fertiliser to the rainwater it's soaking in which I hope will really get it cranking. I've been curious about making biochar for a while and seeing what the finished product should look and feel like when made by an enthusiast of Lottie's calibur was helpful. Challenge accepted! Seeing how the plants do will be the true test ofcourse; I'm going to do a side-by-side comparrison to see the difference :)
Product arrived very quicky but cant…
Product arrived very quicky but cant rate it as I havnt used it yet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







