Attractive products and superb customer service. My email about one slightly faulty item needing to be exchanged got a very quick reply and immediate action. Ear Sass did even better though, exchangin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Expressive Jewellery - EAR SASS was born from stylist Sophie McGown's love and obsession with bold and beautiful EARRINGS! The brand now boasts unique statement necklaces and authentic gemstone pendants. Each design is named after strong influential women in her life, who have gone through tough times but found fashion and jewellery have helped to bring hits of joy into their lives. Their Charity earrings THE ISSY STAR - as seen on The Princess of Wales raise money for a mental health charity, Brave Mind.
Contact info
United Kingdom
- earsass.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Earrings that standout
I've purchased the Matilda and Chloe earrings in different colours, both online and from local shops, and I couldn't be happier with my choice! The vibrant colours and the unique designs make them standout pieces in my jewellery collection. The service and communication with Earsass were also excellent. I definitely recommend Earsass for statement jewellery that combines quality and style!
Lovely earrings
Lovely earrings , have worn them nearly every day since I received them 😊
Excellent communication from ear sass
Received my purchase , very quickly.
Overall great company to buy from 😍
Pretty as a Princess Earrings
I am Catherine from the US but I adore HRH The Princess of Wales! I just received my perfectly packaged “Catherine” earrings! They are as lovely as she is!! I am thrilled by how delicately-made yet sassy they are! I love their perfect size and how they lay slightly slanted on my ears.
Thank you for creating these pretty earrings and for supporting a very worthwhile charity and everyone’s favorite princess!!!
Lovely Earrings
The earrings are very pretty and of course are inspired by Princess Catherine. The price includes a donation to charity which makes it even more special.
I loved the experience
Gorgeous well made designs and fast international shipping. My daughter absolutely loves her “Catherine” earrings! She has received so many compliments.
Thanks so much for helping me spread the Earsass love ❤️
Order duly received well packaged
Order duly received well packaged
However product did not resemble photo: thought the beads were pearls not "glass"
Nice idea for charity but will have to give away sadly. Disappointed
Beautiful pieces
Beautiful pieces. The ring looks wonderful and the earrings match a necklace given to me in the 70's by my mum. Great reminder.
easy to use payment details and quick…
easy to use payment details and quick postal service
Lovely earrings
Lovely earrings, well made, superb packaging and quick delivery. What's more to say ??!!
I still have not received my order am…
I still have not received my order am not so impressed

Reply from EAR SASS
Order arrived quickly and beautifully…
Order arrived quickly and beautifully packaged.
The Sunpower earrings are lovely and as described.
The Mira necklace however is a different matter, the company ethos is colour and it was the colours in this item that attracted me to it unfortunately the colours are so small that they are not visible, it appears to be just a gold disc - very disappointing
Great service shipped quickly
Great service shipped quickly
Lovely earrings good quality
Easy Jewellery Shopping
I ordered some earrings for myself as well as a pair as a gift and I love them as does the recipient! The quality is fantastic, and they were beautifully packaged. The postage was also speedy and when I had a query, I got a really quick response back too.
ITEM NOT YET RECEIVED AS OF JAN 31
ITEM NOT YET RECEIVED AS OF JAN 31, 2025
Superb customer service!
I first came across this brand in the Summer ‘24 as my sister in law mentioned she really liked a certain pair of earrings. I took a photo of it for a future gift idea for her and bought them in December for her birthday.
When ordering, I accidentally put the wrong door number so emailed them to inform them of the mistake and Sophie was so helpful and swiftly resolved the issue.
My sister in law was so grateful for earrings and happily wore them over the Christmas period.
Great Earrings.
My order arrived in a few days and was very nicely packaged. I had bought a pair of Catherine earrings for my niece and a pair for myself. I love my earrings and have had several compliments on them. My niece also said she loved hers and her mother contacted me separately to say they look really good on her. And these lovely earrings help a worthy cause too. Perfect.
Great gift they loved it
STUNNING ISSY STAR
This is my second review for Earsass. The first review was about communication. Since then the founder has explained the technical issues they have experienced. I would like to leave a review for the earrings now. The ISSY STAR earrings by Earsass are truly a gorgeous masterpiece. Their stunning design and excellent craftsmanship immediately stand out, reflecting a level of artistry that speaks volumes about the dedication behind their creation.
What makes these earrings even more profound is the tragic event that inspired their design—a heartfelt tribute that carries deep emotional significance. Earsass’s commitment to channeling such a poignant story into a symbol of beauty is both moving and admirable.
Moreover, the charitable cause associated with this collection elevates it beyond mere fashion, making each purchase a contribution to a meaningful purpose. These earrings are not just accessories but symbols of resilience, compassion, and hope.
A truly remarkable piece for both its beauty and heart. Highly recommended!
Thank you.
gift voucher for a Christmas
Bought a gift voucher for a Christmas gift and a lovely simple transaction, very happy and would recommend, gorgeous choices available on line for voucher to be spent
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







