Earnest Reviews 

I recently applied for a private student loan through Earnest to help cover my graduate school tuition and education expenses. The application process was straightforward, and I received clear information about my loan terms and final disclosure.

The customer service experience has been helpful overall. I appreciated being able to receive updates about my application and loan status. The process of completing the required documentation was also relatively easy.

One area where clearer communication could be helpful is explaining the timing of loan certification and disbursement through the school, since the final funding depends on the university's financial aid process.

Overall, my experience with the application and customer service has been positive so far, and I appreciate the support provided throughout the process.

Fast and easy

It was quick and easy to apply, response to the application within minutes.

Because in a lot of ways it's all about the students or it should be all about the students in the long run and her seems to come off that way.

Earnest changed the length of the loan term after I signed it, forcing me to begin repayment before I graduate, or seek deferment. When I brought this to their attention, they first stated that they needed the correction to come from my school, but later (after the deadline to cancel the loan) said there was nothing they could do about it after my school confirmed the correct graduation date. Their customer service has given me incorrect information as well as been overall unhelpful and very slow to respond. I would tell anyone to seek other options.

It was a snap to get approved for my loan. The most user friendly that I have seen in a long time

They were very professional and very easy to apply. Super helpful!

Very simple and easy, I used the estimator tool to see if it was worth pursuing. The calculator was extremely accurate and after using it I received a call from an Earnest agent that offered to help and answered any questions I had. The rest was straight forward, it can all be done online, there is not even a need to speak to an agent directly. it is that easy! great rates as well.

Once I was able to reach someone by phone, things were pretty smooth. BUT I tried several times on different days and held on for over 2 hours hoping to speak to someone to clarify what I needed to do. It seems that there may be only one person answering the phone. I finally called at exactly 9 AM and got through. That is not what I think is good service.

Did the entire application on my phone. Very easy.

Better rates than other lenders, quick and easy application process.

The company has been helpful to me because it has shone light at the end of the tunnel for me to further my studies with the help of their loan which I had applied earlier and how I put my hopes on this company to help me pursue my course.
Thank you as I will refer my fellow friends to you.

Difficult. Could be better. Too much b.s.

Every thing you are doing to help our grandson and us so he can continue his education is at 100 percent thank you for your help!!🙂

ease of applying. great experience.