Earmorstore Reviews 44

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

As always, great quality tactical headset and communication gear. I previously used the Military Pro version, and now decided to get a simpler model for other tasks — still very happy with it. Solid b... See more

Rated 5 out of 5 stars

I purchased the Earmor M32 Plus + helmet adapter + PTT. The item was shipped quickly and arrived within 3 days. The product is in perfect condition and was well packaged. After unpacking it, I teste... See more

Company replied

Rated 1 out of 5 stars

I’m trying to return my order and they are ignoring me. They answered a message that wasn’t related to the return and ignored all previous an later messages. The product is defective btw. Edit:They... See more

Company replied

Rated 4 out of 5 stars

I did some research on the M32 and decided to purchase it because I rather test things myself than believe others. I bought the rail connectors to attach to my helmet, which was a perfect fit. My Te... See more


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3.7

Average

TrustScore 3.5 out of 5

44 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Perfect

As always, great quality tactical headset and communication gear. I previously used the Military Pro version, and now decided to get a simpler model for other tasks — still very happy with it. Solid build quality, reliable performance, and one more thing I really appreciate is the amazingly fast delivery across Europe.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

I’m trying to return my order and they…

I’m trying to return my order and they are ignoring me. They answered a message that wasn’t related to the return and ignored all previous an later messages. The product is defective btw.
Edit:They answered after i posted this and then stopped answering again. It looks like they don’t want me to go through the return.

20 April 2026
Earmorstore logo

Reply from Earmorstore

Thank you for your feedback.

We would like to clarify that we have not been ignoring your messages. We have been in contact with you via email and have responded to your inquiries, where we clearly explained the situation.

In your initial message, that you simply did not like the product and wanted to return it.

As mentioned previously, this is an in-ear product. For hygiene and safety reasons, used in-ear items cannot be returned or refunded once opened or used.

Rated 1 out of 5 stars

Bought a Headset and PTT

Bought a Headset and PTT,on October 3 in 2025. when it arrived it doesn't fit the expectations so I decided to send it back, (within 7 working days) I send it back with tracking, contacted the customer service per mail and put the little letter in. No answer! No refound till today! (It's already 5 month ago!!) 130€ gone.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Earmor M32 Plus + helmet adapter + PTT

I purchased the Earmor M32 Plus + helmet adapter + PTT. The item was shipped quickly and arrived within 3 days. The product is in perfect condition and was well packaged.
After unpacking it, I tested the M32 Plus and accessories to make sure they worked, and everything is working perfectly.
Everything went great—I’d definitely buy from here again.

6 March 2026
Unprompted review
Earmorstore logo

Reply from Earmorstore

Thank you for your review :)

Rated 4 out of 5 stars

Hidden Defect and no support

Used my Earmor M32 PLUS headset 4 times in 6 Months, started switching off at the end of some transmissions. At the beginning I thought it was the battery, then the issue accentuated over time, and then I figured out that only Baofeng UV5R-H radio transmissions caused it. By the time the product became totally unusable because nearly all of my pals have the said radio. So I contacted EarmorStore to pinpoint the Hidden Defect, they responded me a few times and even asked me my address for a replacement. Since that last email only radio silence, like their headset, and of course no replacement.

EDIT: After contacting every support mail of several countries and publishing this review they responded me in the end and sometime after I received the replacement.

19 February 2026
Unprompted review
Earmorstore logo

Reply from Earmorstore

Hello,

Could you please contact us regarding the problem? We are having difficulty locating your information to review your case.

If the item is defective, we always replace it or repair it.

Rated 1 out of 5 stars

M32 with broken ptt and no respond after i send it back for repair

I ordered the m32 with the ptt. When i wanted to use it, the speaking button wasn't working. After an email exchange of 10 email, i had to send it to them. After a few days i got an email that they didn't find anything wrong with the headset but still send a new one. Though the problem was not with the headset but with the ptt. In this email they mentioned a dpd tracking number. The tracking number didn't work. I asked if they also checked the ptt, and if they can check the tracking number. But now they won't respond anymore. So now i have spend 140 euro's and i got nothing to show for it.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased the Earmor M32…

I recently purchased the Earmor M32 tactical headset for use at the shooting range. The fit is excellent and the audio is crystal clear. It performed flawlessly during my latest range session, providing both comfort and precision. Highly recommend for anyone in need of a reliable tactical headset!

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

I ordered m32 Milpros on earmorestore.com but got the standard m32. It took very long for customer service to respond. I asked for a discount as a compensation, but they didn't respond to that and it took them 1 week to send the MilPro which I ordered. Horrible company, will definitely not order again.

23 November 2022
Unprompted review
Rated 1 out of 5 stars

DONT BUY THERE ANYTHING !!!

Wanted to return my PTT because it was ordered incorrectly. All processed within 30 days. The reply was that I hadn't ordered the PTT from them and there is no money back.

I CAN ONLY WARN YOU NOT TO ORDER FROM THIS SHOP!

19 September 2022
Unprompted review
Earmorstore logo

Reply from Earmorstore

Customers returned 3 products and one was not in original package. In our return policy that all returns should be in original package. Customer send item which was bought from another store. We explained this and refund and charge 5EUR for missing original package.

Rated 4 out of 5 stars

Can’t Get Ahold of Anyone!

I made an order for a set of M32 ear pro and a PTT from Earmor 3 weeks ago. I have yet to receive and email for confirmation or that the order has shipped. At this point in time I have tried to contact them at least 8 times and haven’t received a response. I even paid for expedited shipping and yet I still don’t know where my package is.

Update: got through to the team. They were very helpful (when I finally heard from them.) ended up getting a refund. I guess I entered my email wrong on the order. Still they stated they ran out of the color I ordered and were waiting for them to come back in stock. All numbers for CS on their site don’t work. Still not a great experience, but they did do their best to fix it. Over all 3.5 to 4 stars.

9 September 2022
Unprompted review
Rated 1 out of 5 stars

Their product the M32 is garbage

Their product the M32 is garbage. They claim it meets the specifications of military headsets and that is a lie. The headset has been tested against multiple radios, PTTs and other headsets ... Ops Core.
We cycled boom mics, ears, PTTs , basically all corresponding equipment that as allows the headsets function for safety and communication. Earmor failed.
Mic didn't work at all. Even shaved the plastic back to allow for connection and no material keeping it out of the port. A few days later , the headset started to fail. It just quits working in the middle of use.
Contacted customer support and basically they tried to give me the "walk around" of what I didn't have the correct PTT and wasn't using it write even though I gave them more than sufficient evidence that I did know what I was doing using actual military and military rated equipment to prove them wrong.
The goal of earmor.com is get sales and offer no refunds or replacements. They do not have any real quality. It's a rip off - its imitation product outsourced from the cheapest place they could find.

6 September 2022
Unprompted review
Rated 4 out of 5 stars

Great product. Overall great experience.

I did some research on the M32 and decided to purchase it because I rather test things myself than believe others. I bought the rail connectors to attach to my helmet, which was a perfect fit. My Team had a range day shortly after receiving my helmet ( 2-day shipping took about 5 days from overseas; no big deal!)

Once we hit the range, I turned them on and it was a comfortable fit while maneuvering through training between pistol and rifle exercises. The rest of my team are looking into making purchases possibly. Next is to test the PTT for motorolla radios with the M32.

10 May 2021
Unprompted review
Rated 1 out of 5 stars

International company. Not American

I had no idea that this product (M31) was shipping internationally until after I received the tracking info. Purchased April 26th and shipped out the next day. My package has not moved since then.

10 May 2021
Unprompted review

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