The Early Music Shop Reviews 

I have a tuneful Giso tenor recorder, thanks to this shop making it available for my arthritic fingers.

The book I bought wasn’t very well protected, so its corners were already damaged.

My recorders were shipped promptly and are very nice instruments, I shall enjoy playing again.

The Lute that I bought from the Early Music shop is excellent, beautifully finished, and packaged to withstand the most averse transport conditions; it arrived without a scratch. Everything is there, lute, tutorial, free membership of the Lute Society, now I only have to do is learn to play the lute...

Peter greeted me by name, as he always does, at the Easter Early Music Course in Monmouth. He had an amazing stock of instruments and accessories with him including the very bass viol strings I needed. It was a small transaction, but it was good to have a short chat with him - he was my first point of contact with EMS for years (decades?) and he remains so. Personal contact means a lot.

Initially I was disappointed that my odered recorder just hadn't been shipped.
When calling the Early Music Shop I learned that the recorder I ordered was no longer produced in the ordered colours.
However, Alfie went above and beyond found me an alternative recorder in my favourite colour.
When this arrived without the cleaning mob that should have been included Alfie promptly sent the missing item. So overall very happy with their customer service.

Delivery was sooner than expected.
The new SIGO tenor head joint is a much crisper design than the original and it fits the existing body - bought last year, perfectly. The fit is much improved from the original version. Both heads play equally well. It’s a pity Kunath couldn’t make the two parts of the instrument fit properly in the first place. I have heard from other players that the previous head is a very tight fit and difficult to align with the body.

Delivery arrived on time - thank you!

I live in the U.S.A. and have ordered three Recorders and a wooden stand to place them on in between practice. All arrived in good time and without damage. The Recorders are all great quality and in tune. The customer service was also very professional and responded promptly.

Very helpful team that responded quickly when I asked them not to include the invoice in the parcel as this was a present.

Slow customer service. I had ordered strings that were out of stock but the company never notified me and I waited over 2 months. Finally after following up many times they gave me a refund.

This Zen-On 415Hz is an affordable entry into playing with this tuning.
The recorder has a good tone quality.
One surprise is that the intonation will suddenly go out from low A to G. The interval becomes a semi tone rather than a tone. Also the higher A to Bb interval becomes very flat. I only only surmise that this is caused by it getting water logged after playing for a while.
It will settle back to normal but it's annoying when it happens. It'd be a problem when performing!

Excellent advice given on the phone and I was really listened to with regard to my needs for a bag to transport flageolets and recorders. I’m delighted with the product - its functionality, quality and aesthetics.

Fast delivery. Wonderful instrument.

Your sense of friendly responsibility to a customer is quite refreshing to a North American accustomed to the idea that, once the price of a commodity has been paid, that commodity has served its entire purpose. Your having optimized the instrument’s appearance and sound setup speaks of professional pride and care to avoid client disappointment. I’m very grateful for it.

Great communication, punctual delivery, sustainable packaging. Website easy to use and helpful recordings of recorders !

Speed. Such a quick and simple purchase and delivery to Australia!

Good price, rapid delivery on time