Eaglerides Reviews 42

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being outstanding, professional, and efficient, often highlighting the punctuality and reliability of their rides. Many people appreciate the friendly and helpful staff, noting their excellent attitude and ability to make journeys stress-free and enjoyable. Reviewers frequently mention the comfortable and spotless vehicles, along with thoughtful extras like bottled water, snacks, and even coffee, which enhance the overall user experience. Some people also felt that the service provided a premium experience, often exceeding their expectations and making them loyal customers who would not consider other options.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, punctuality, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as first-class, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was extremely impressed with Kelvin and Eaglerides. Received the quote for return trip from home to Heathrow very promptly and the price was competitive. Arrived a few minutes early, helped with lug... See more

Company replied

Rated 5 out of 5 stars

Bumped into Kelvin as an Uber customer, took a business card and he's just picked a tired wife and myself from Gatwick. Car is immaculate and Kelvin's manner makes it an absolutely pleasure to use E... See more

Rated 5 out of 5 stars

Fantastic experience! In mid-August, we had the privilege of riding with Kelvin from the Gosport area to Heathrow airport. Pre-pick up, he was in touch several times to assure our pick up was... See more

Rated 5 out of 5 stars

We’ve used Eaglerides several times now, and they never fail to impress. Most recently, we booked a two-way trip to Heathrow Airport, and as always, the service was outstanding. Kelvin is friendly, pr... See more

Company replied


Company details

  1. Taxi Service

Written by the company

Experience luxury with Eagle Rides Ltd. Your premium executive airport transfer service. Travel in style with our Tesla Model Y, offering eco-friendly, 100% electric rides.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Eagle Rides ..always flying high

Eagle rides once again top notch, competitive rates, service out standing, always prompt , always happy friendly , cars again always outstanding spotless clean very comfortable, there's always water and mints in car, and to top it all off to be greeted at airport with a M&S sandwich and drink unbelievable and was so well received thankyou , wouldn't use anyone else and highly recommend ... thankyou Kelvin (currently looking for another cheeky break away ) ill be in touch

2 May 2026
Unprompted review
Rated 5 out of 5 stars

First met Kelvin when he picked us up…

First met Kelvin when he picked us up with Uber and made the trip very easy. Found out he did airport runs cheaper than I could drive myself and park the car. Very efficient and reliable service, with his Tesla fleet all bookable via the website and nothing was too much trouble. Great communication with dates and confirmations. Vicky was superb with collecting us and made the whole trip a great one. Recommend very highly.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Vicky picked me and my husband up from Heathrow airport and helped us get to Portsmouth,UK. The entire process was seamless even despite us having flight delays. She was responsive, on the spot, and patient! Highly recommend! The hour and a half drive was comfortable and relaxing after a full day of travel from the US.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Eagle Rides

Excellent service from Eagle Rides. I had a 2am pickup and everything was perfectly organised. Kelvin had coffee waiting for me, which was a great touch at that time of the morning. Very polite, friendly, and pleasant service. Highly recommend.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

No going back

Ugh!! Where do I even begin? I had an amazing experience really, my first time being in a Tesla 🤭, so cool,, neat and simply amazing. Customer service was spectacular. Using a normal taxi service just felt soo below standard after that, I just had to keep coming back🤗

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Luxury airport pick up

I had an excellent experience with this airport taxi service from start to finish. The communication was outstanding — clear, prompt, and professional, which made the entire process stress-free. I received timely updates and the driver was easy to reach, giving me great peace of mind.

The car itself was absolutely luxurious — spotless, comfortable, and well-maintained. It truly felt like a premium experience rather than just a regular airport transfer. As a lovely extra touch, I was even offered a complimentary snack, which was such a thoughtful and appreciated gesture.

Overall, this service exceeded my expectations. Reliable, comfortable, and first-class customer care — I highly recommend them and will definitely book again!

1 March 2026
Unprompted review
Eaglerides logo

Reply from Eaglerides

Hi Margaret,

Thank you so much for this wonderful review. We are so pleased you found Eagle Rides to be first class & we look for to seeing you again in the future.

Many thanks,
Eagle Rides Team

Rated 5 out of 5 stars

Professional service at a competitive price

I used EagleRides for the first time this month for a return trip from Fareham to London Heathrow.
The communication was great to complete the booking.
The drive was luxurious, and Kelvin the driver was so impressive.
He was chatty when I wanted, and also gave me privacy when I needed it.
The extra details of water/snack also added to a professional service.
I would recommend and use again.

1 February 2026
Unprompted review
Eaglerides logo

Reply from Eaglerides

Hi Matt,

Thank you so much for your kind review. We’re absolutely delighted to hear that you enjoyed your experience with Eagle Rides.

It was a pleasure to be of service, and we truly appreciate you taking the time to share your feedback.

We look forward to welcoming you back again soon.

Warm regards,
The Eagle Rides Team

Rated 5 out of 5 stars

Had another great experience with…

Had another great experience with Kelvin and His team. Excellence from start to finish, punctual and professional with nice refreshment extras to make journey more enjoyable.
Highly recommend this company.

19 January 2026
Unprompted review
Eaglerides logo

Reply from Eaglerides

Hi Andy,

Thank you so much for your wonderful review. We truly appreciate your kind words and the trust you place in Eagle Rides.

It’s an honour to be of service to you, and we look forward to assisting you again in the future.

Many thanks,
The Eagle Rides Team

Rated 5 out of 5 stars

Excellent airport ride

Eagle rides excellent service from pick up to drop off in a very comfortable car kelvin our driver very smart and professional and totally reliable,will definitely be using eagle rides again .

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely car

Lovely car, very smooth ride to and from Heathrow. The driver was very friendly and courteous and free drink and sandwiches on the return journey!

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! In mid-August, we had the privilege of riding with Kelvin from the Gosport area to Heathrow airport. Pre-pick up, he was in touch several times to assure our pick up was on time and exactly at our location.

Kelvin is a safe driver. I have been learning to drive in UK. He was patient with my questions about traffic situations along the way.

Multidimensional conversations: The environmental focus of his company was a shared interest with my husband. We also discussed differences in educational systems and health care topics.

The trip went quickly. We arrrived at Heathrow on time.

We highly recommend Eagle Rides. We look forward to future rides with Kelvin.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Kelvin is really professional from the booking to the pick up and the drop-off, the car is spotless. I will be using the Service again in the future it was excellent.
And the bottle of water is a good idea.
Thank you, for a Safe journey.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Delayed flight was no problem!

Another successful holiday run to and from the airport. This was despite our flight home being delayed by 18 hours. Kelvin was prompt and knew of our delay before us! Always so cheerful and helpful. Thank you.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional service with a friendly smile

From booking to collection,and then drop-off , Eagle Rides provided excellent service. The vehicle was clean, comfortable and even provided a complimentary bottle of ice cold water. Very impressed with the interior of the vehicle. Kevin was so lovely and was patience with my excited chattering of going on a spa break! Nothing was too much trouble , even when I had to change times. Vicky & Kevin make an excellent team. My only criticism is that I wished my journey was longer , as the ride was so comfortable. Thank you both ❤️

13 August 2025
Unprompted review
Rated 5 out of 5 stars

An excellent, friendly business

Excellent quality of vehicles and drivers. Really friendly, relaxed approach and able to handle schedule changes with grace. Recommend you approach Eaglerides if you're a local business near the M27 and need airport runs. Will definitely use again.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

A grateful end to our holiday

Kelvin picked me and my daughter up from Gatwick and it was the perfect end to our holiday. A smooth, relaxing and very fancy journey home. Would definitely recommend and use again in the future.

9 August 2025
Unprompted review

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