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Review summary

Created with AI, based on recent reviews

Evaluating 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the exceptional customer support and user experience. People frequently mention the quick response times and the helpfulness of the staff, who are described as courteous, patient, and knowledgeable in resolving issues. However, some customers also noted dissatisfaction with customer service, citing slow replies and unresolved issues. A few other people also felt that the service was terrible and did not recommend it.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting excellent customer support... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the exceptional,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of setup and... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the quick and immediate... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, patience, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10 stars! The customer service is incredible! Responses within minutes, every time! The tv service is excellent. Large selection of channels and movies. Fast loading. Customizable EPG. Have used other... See more

Rated 5 out of 5 stars

Blazing quick service & help. Best EPG, noting premiers or season/episode number & seldom “no info”. Doesn’t have my area locals or a couple favorites, but I’m getting hardly any buffering and above a... See more

Rated 5 out of 5 stars

EagleCast is more than worth the price. They offer a buffer free experience with a list of channels, shows and movies not found from any other provider. Their support is 24/7 where they are extremely... See more

Rated 5 out of 5 stars

I'm going to start out by saying this site is awesome. I haven't been with them very long but I assure you that they go above and beyond to help with every issue but the service is excellent to. The... See more


Company details

  1. Movie Streaming Service

Written by the company

EagleCast TV is a North America–focused streaming platform designed to deliver premium entertainment with exceptional quality and reliability. Built for clarity, speed, and ease of use, the platform offers thousands of FHD and HD live channels, plus a vast library of movies, series, sports, news, and more — all in one place. Mission & Vision EagleCast is committed to saving customers money while providing a seamless viewing experience supported by innovative technology, robust data privacy, and a customer-first approach. The goal is to become the go-to entertainment service in North America by combining great value with intuitive design and dependable performance. Core Features Multi-View Streaming: Watch up to 5 channels at once on one screen or across multiple devices. Catch-Up Feature: Replay recently aired programs you missed. Anti-Freeze Technology: Ensures smooth playback even during peak hours. Device Compatibility: Works effortlessly on smart TVs, mobile devices, tablets, and popular streaming devices. 24/7 Support: Round-the-clock customer service for fast, reliable assistance. Flexible Plans: Affordable subscription options with a free trial to test the service. With its blend of advanced features, strong security, and responsive support, EagleCast TV delivers a premium streaming experience tailored to the needs of modern viewers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best IPTV service I've tried

I've tried a lot of different IPTV services, and this is the best one. Almost no buffering of streams, even when it's a popular event. Very responsive customer service and a great price.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Just the best

Just the best, they contact you as soon as you have paid, they are probably active and so quick to respond, 100% legit I have used them now for 4 months and love the service the team there are awesome 👍

3 April 2026
Unprompted review
Rated 5 out of 5 stars

So far it’s been amazing, 10/10

So far it’s been amazing, great stream quality & support is friendly and quick to respond and sort any issues out! Buffering is non existent & the provided EPG is great, although isn’t 100% (at least for the UK) it’s pretty good compared to the competition. Another bonus is the fact they provide a good app to play from, I don’t even need to use my own Tivimate anymore, they also provide an iOS app that works great as well, I was able to watch the boxing at the pub without issue!

Literally the only bad reviews people have left are because they use crypto, which is super easy to do anyway! Should be a full 5 stars.

Really looking forward to them building out the UK service a little more but so far it’s been a great experience, miles ahead of other services I’ve used and if it stays consistent I’ll definitely be renewing in a few months. I 100% recommend them if you need a provider or are unhappy with your current one like I was.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

EagleCast has exceeded my expectations…

EagleCast has exceeded my expectations ten fold! I have used several different services similar to EagleCast in the past. Rmhosting, Apollo, Better Than CableTV. EagleCast has been the most reliable by far. Their customer service sets them apart from the rest. I cannot recommend this service enough. Please!!!! Stop giving your hard earned dollars to the big box cable oligarchs. You will not be disappointed. If you have issues with setting it up, customer service will walk you step by step through the process. The process is not difficult. I would say I am above average when it comes to tech type setups. I will tell you this much. My father who is in his 70’s was able to set the service up with no issues. I hope this helps anyone that is skeptical or apprehensive about using a new streaming service.

28 March 2026
Unprompted review
Rated 2 out of 5 stars

I am very disappointed

I am very disappointed. I love the service not happy that I have to pay with bitcoin. Do not like anything to do with bitcoin. Please go back t being able to use credit card payment.

22 March 2026
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

We are trying. The Two star reviews do not help us and rather discourage us. You said you love the service, kindly support it with 5star, we would still acknowledge your inconvenience.

Rated 2 out of 5 stars

100% agree with Tommy Wong

100% agree with Tommy Wong. Utilized a trial period. Was highly impressed and liked the service and wanted to move forward with a subscription, but alas credit card 'not working". I too do not want to utilize bitcoin and pay additional fees (assuming there would be fees). Was initially told by customer service to check back in a couple of days. I've now been checking back for many weeks. Website still clearly states credit cards are an accepted payment form. Customer service is engaged and responsive. But apparently only offering service to people using bitcoin. Very disappointing.

21 March 2026
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

We are trying. The Two star reviews do not help us and rather discourage us. You said you love the service, kindly support it with 5star, we would still acknowledge your inconvenience.

Rated 5 out of 5 stars

Have used the company for about a year

Have used the company for about a year, they respond via chat immediately and work to/always resolve any issue swiftly.. I spoke with a Michael and he was clear and concise, fixed my issue in 5 minutes or less.. would recommend this service to everyone!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

The best I've used and I've used many

The best I've used and I've used many, minimal buffering, epg populates w/good accuracy, customer service responds in minutes not days, I had a problem with the app on my shield Pro but they gave me a workaround, I hope they stay around keep up the good work guys. I'm a little apprehensive of leaving this good review because I've had other companies in the past as they get bigger the buffering starts.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Sign Up

I did a trial run and most of everything seems find. Their team is quick to response but some of their solutions just out in the left field. Few channels (not essential) buffered that didn't get fix during testing.

My biggest issue with Eaglecast.tv is that they asked for payment in bitcoin which Im not a fan of. Their excuse was that their payment system went down. After several days, they had no idea when it will be backup. Major disappointment.

9 March 2026
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

We are sorry for the inconvenience. Crypto is not a bad option either adds more privacy to your online transactions. We are working on getting back the Credit Card Processing, but we cannot guarantee of a payment method very fast.

Rated 5 out of 5 stars

Chick-fil-A of the streaming world

Eaglecast TV customer service is the Chick-fil-A of the streaming world. I couldn't believe the streaming is steps above the last 8 or so streaming platforms I paid for. Like the geico commercial... I just saved a bunch of money on my cable bill by switching to Eaglecast

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Today I was experiencing an issue on…

Today I was experiencing an issue on all five of my tv connections with seeing the EPG for all channels. I contacted the chatroom for help. Between Joel and Gabriel they patiently walked me through each and every step to get this corrected. The first four TVs were rather academic. However there were difficulties getting the fifth tv updated. Gabriel had to walk me through numerous other steps dealing with uninstalling old apps, deleting downloaded files etc etc. It was becoming overwhelming to me. However Gabriel stayed on course and precisely walked me through each tedious step until we got it right. This was one of the absolute BEST experiences I’ve had in many years working through an issue while taking instructions from a technician through a chatroom. I commend your technicians for their steadfast support. They truly are phenomenal.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Payment is bullsahit…

It works very good but it been over 6 months and I always pay with card but now they go say oh you can't pay with cards only with this Crypto bull shit and they can't tell you why

7 March 2026
Unprompted review
Rated 1 out of 5 stars

IPTV Scammers

Said that they only accept crypto payments. I paid them $30 for three months and they stopped responding. Everything was responsive until they received money.

6 March 2026
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

We see that you have been sent your Login Credentials and also have been communicated via tickets. In case you missed a message or email, you can always reach back to the same website 'eaglecast.tv 'and not anywhere else, which you might have. Please visit the correct website and get resolution.

Rated 5 out of 5 stars

Service is excellent

Service is excellent. First review i read was from a Bill a day ago. Before you write a review know what your talking about. The service is NOT shut down as I am watching it now. The service is excellent hands down.

28 February 2026
Unprompted review
EagleCast TV logo

Reply from EagleCast TV

Thank you for supporting us strongly. We appreciate your kind and valuable feedback in return we keep working tirelessly to have your expectations satisfied.

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