EAGER Reviews 192

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

Juices are lovely unfortunately they were unable to deliver to me. 3 times I tried and dpd destroyed my parcel. I ended up setting up a subscription with amazon and it arrives perfect

Company replied

Rated 5 out of 5 stars

I was pleased to see that Eager's packaging has been improved so that any rough handling in transit is much less likely to cause leakage. I'm not sure about the increase of the carton size from six to... See more

Company replied

Rated 5 out of 5 stars

I purchased the selection box and can honestly say that they didn’t last a week. Full robust natural taste from all of the selection juices with the cranberry surprisingly being the delicate of them a... See more

Company replied

Rated 5 out of 5 stars

EAGER has literally the best juices ever! Even down to your classic Orange and Apple juices. They are incredible I first found out about them through working in the hospitality industry and working wi... See more

Company replied

Company details

  1. Soft Drinks Shop
  2. Beverage Distributor
  3. Catering Food and Drink Supplier
  4. Food and Beverage Exporter
  5. Fruit Wholesaler
  6. Juice Shop

About EAGER

Written by the company


DELICIOUS CLASSIC JUICES,
DELIVERED TO YOUR DOOR

Free from additives and preservatives, the only added sweetener is convenience.

Seven familiar flavours made for modern tastes; Orange, Apple, Pineapple, Grapefruit, Pomegranate, Cranberry, and Tomato.

If it tasted any better it'd be unnatural.

VISIT OUR WEBSITE

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

192 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

Do not respond

Sent drinks with courier that left item on the doorstep without chapping door or ringing bell, one carton was burst, contacted them via fb messenger, no response for 4 days, pomegranate juice tastes like Tixylix cough syrup, strange colour too.
I unsubscribed.

9 July 2024
EAGER logo

Reply from EAGER

Hi, I'm sorry you've had a disappointing experience.

Rated 5 out of 5 stars

Fast efficient service

Ability to buy at store prices, when difficult to find. Ease of purchase prompt delivery. Will always do in future.

20 June 2024
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Reply from EAGER

Thanks for the review.

Rated 1 out of 5 stars

Impossible to cancel don’t use them

Impossible to cancel don’t use them
They have no customer service presence

20 June 2024
Unprompted review
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Reply from EAGER

Hi Rachel, I'm so sorry that you've had a difficult experience. I've just looked into your orders and can see that your subscription has been cancelled earlier today and you have been refunded.

Rated 4 out of 5 stars

Enjoying the grapefruit

Parcelforce delivery received with thanks. 😊

I'm enjoying the grapefruit, the pomegranate is going down well elsewhere.

10 June 2024
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Reply from EAGER

Hi Simon, I'll chase this up with our customer services and get them to follow up. Thanks

*UPADTE* Hi Simon, I believe Customer Services have been in contact and sent you a replacement order. Hopefully everything works out with the delivery this time!

Rated 5 out of 5 stars

I came across your cranberry juice at…

I came across your cranberry juice at at farm shop bar, it was so nice i had to asked them the brand, i have since bought all the flavours you make and will now be ordering regularly. Eric John

12 June 2024
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Reply from EAGER

Thanks for the review

Rated 5 out of 5 stars

Delicious apple juice

Delicious apple juice - I’ve tried a few but this is by far my favourite. Excellent quality and reasonably priced.

30 May 2024
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Reply from EAGER

Thanks so much for the lovely review.

Rated 1 out of 5 stars

I haven’t recieved my parcel

I haven’t recieved my parcel, was waiting for it two days, as dpd “missed me”. They didn’t even knok on the door. Couldn’t rescheduled the delivery because they do not care
It was delivered in some of the local shops, but I can bot pick it up, its too heavy, and I do not have time

2 May 2024
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Reply from EAGER

I'm sorry you've had a problem with your DPD delivery. As always with DPD you can let them know if you're not going to be in, or that they can delivery to a safe place, or rearrange delivery if they miss you.

Rated 5 out of 5 stars

Great Price Great Juice

Great selection of juice at a great price. Recommend the variety pack for some diversity. Shelf life is perfect.

10 April 2024
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Reply from EAGER

Thanks for the review :)

Rated 5 out of 5 stars

Love this juice

Love this juice. I had my first drink in a hotel and searched for the drink on the internet.
It’s truly delightful.

16 April 2024
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Reply from EAGER

Thanks so much for the review, glad you like it!

Rated 5 out of 5 stars

Great service

Great service! Love the juice and delivery is always quick. The subscription is really helpful, I don't even have to think about restocking.

11 April 2024
EAGER logo

Reply from EAGER

Thanks for the review

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